Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Kia of Burlington
Burlington, MA
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 776 reviews
November 13, 2021
I purchased a 2016 Kia a couple of years ago and not happy with maintaining service plan. happy with maintaining service plan. More
by grammyof6
Employees Worked With
November 10, 2021
Had oil change and tires rotated… took almost 3 hours! Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , More
by lucilleguaetta@gmail.com
November 09, 2021
Cesar did a great job managing my service appt. They are a busy dealership though never felt pushed aside. a busy dealership though never felt pushed aside. More
by dllucchino
November 04, 2021
They were very clear with me about what needed to be done and why. They got the work done within the timeframe promised. Everyone was friendly and kind. and why. They got the work done within the timeframe promised. Everyone was friendly and kind. More
by Maureen.cm.obrien
October 30, 2021
Very nice costumer service, a good place to wait when I have to or want to wait, I live in Malden but I prefer to take my cars here the any place near me have to or want to wait, I live in Malden but I prefer to take my cars here the any place near me More
by ANTHONY RINCON
Employees Worked With
October 30, 2021
They always give customers amazing service. I have bought 3 cars there already. Very good. 3 cars there already. Very good. More
by Tcemus
October 23, 2021
These folks go the extra mile to make customers happy; I speak from experience. This is how a dealership should be run: sales, financing, service and customer relations. Thumbs up across the board. Joe La speak from experience. This is how a dealership should be run: sales, financing, service and customer relations. Thumbs up across the board. Joe Laquidara More
by oakgroverecording
Employees Worked With
Other Employees :
Tom Spizuocco, Angela Sam, Ryan Crockett
October 22, 2021
This dealer taking advantage of the Chip shortage raised prices around $6.000 dollars over MSRP. This is outrageous and that shows a lot about the type of business they conduct. prices around $6.000 dollars over MSRP. This is outrageous and that shows a lot about the type of business they conduct. More
by Kyle
Employees Worked With
Other Employees :
Tom Spizuocco, Angela Sam, Ryan Crockett
October 16, 2021
I like the dealership, however my tire pressure never went off like you said it would. went off like you said it would. More
by Farmer12
Employees Worked With
October 10, 2021
Great customer service, pleasant employee. If I need another vehicle I will buy it there another vehicle I will buy it there More
by Peppenancy57
