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Herb Chambers Kia of Burlington

Burlington, MA

4.7
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 739 reviews

August 08, 2021

From the minute I walked in the door, I knew I had made the right decision about which dealership to use for my 2022 Kia Sportage purchase. Tom, the sales agent, could not have been more pleasant and prof More

by kevin9977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Sterling, Tom Spizuocco
Aug 10, 2021 -

Herb Chambers Kia of Burlington responded

This review means more to our team than you know! Thank you for being a loyal Herb Chambers Kia of Burlington customer! We look forward to assisting you again in the future and hope you love your new 2022 Sportage!

August 04, 2021

Ryan was one of the best sales individuals I’ve met working on a sales process getting a vehicle. He listened to all my concerns, knew my pain points, and more importantly cares about me and my situati More

by Nick.kenney13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stewart (Finance Department) 10 stars and Ryan (Sales) 10 stars
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

Nick, thank you for sharing your kind words about Ryan and Stew. It's great to hear that they provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers Kia of Burlington

August 04, 2021

Fast courteous service I had an appointment and was taken after a few minutes. Car need recall repair. More

by Bg911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

We're glad we could help take care of that recall for you! Thanks so much for the five-star rating! - Herb Chambers Kia of Burlington

August 02, 2021

Smoothest, most professional folks to work with. All around exceptional service from the test drive to the purchase and pick up. More

by Racrateau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business Manager, Carlos Fonseca
Aug 02, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington, we appreciate your positive feedback and we'll see you on the road!

July 31, 2021

Time efficient, informative and friendly. Came in, picked what I want and left a few days later with a new car. Not stressful like other experiences that I have had. More

by gretchen.hornerwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan was very friendly and helpful!
Aug 02, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington, we appreciate your positive feedback!

July 31, 2021

Herb Chambers has the nicest and most informative Sales personnel as well as great Service personnel. The Sales personnel were very accommodating with my recent purchase of a 2022 Sportage. Love bringing More

by Triger51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Spizuocco
Aug 02, 2021 -

Herb Chambers Kia of Burlington responded

Thank you so much for the kind review of our team and congratulations on your new Sportage! We appreciate you trusting Herb Chambers Kia of Burlington with all of your automotive needs and look forward to your next visit!

July 29, 2021

Ramon was very helpful in picking the model and finalizing the lease for my Kia Seltos. He is respectful, professional and friendly and solved my problem. More

by dgduda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Herb Chambers Kia of Burlington responded

Thank you! We know Ramon will be happy to hear your leasing experience was worthy of five stars! We hope you love your new Seltos and will see you for your first oil change!

July 27, 2021

I have now purchased my 3rd Kia from John Francis. He is professional, respectful, friendly, and he cares about the customer! His communication skills are outstanding! He makes me feel part of the Herb Cha More

by GerardDeViller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Kia of Burlington responded

Thank you Gerard! Your comments mean the world to us! We're so happy to hear that John worked hard to find you a new Kia! We appreciate your business! -Herb Chambers Kia of Burlington

July 27, 2021

The Herb Chambers Kia repair center, specifically Cesar, was very helpful, transparent and honest with the process on getting my car fixed, which I appreciated. The issues with my car was not a dealership i More

by AR617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to review your recent visit with us! We're so glad Cesar and the team had the opportunity to help you out. Take care and please don't hesitate to reach out if we can be of service to you again in the future! - Herb Chambers Kia of Burlington

July 27, 2021

We had an amazing experience at Kia Burlington. Ramon did not pressure us to buy, rather he guided us to our dream car. The staff was personable, the service was excellent and the dealership was spotless. We More

by samamico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Kia of Burlington responded

Ramon and our team are so proud to hear you enjoyed working with us! Thank you for the glowing five-star review for Herb Chambers Kia of Burlington! We look forward to providing more awesome experiences in the future!

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