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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
September 29, 2021
I’ve been working with Cesar for a number of years and his professional approach has never failed me with my service requirements. Outstanding employee. his professional approach has never failed me with my service requirements. Outstanding employee. More
by skiinstru
September 26, 2021
My oil change was done quickly and I was out of there in no time no time More
by Hpopeo
Employees Worked With
September 13, 2021
Everything from beginning to end was fantastic. John is a true professional. The gentleman who tried to sell me an extended warranty needs to learn that when someone says no they don't want that to not get a true professional. The gentleman who tried to sell me an extended warranty needs to learn that when someone says no they don't want that to not get all frustrated about it. The Asian gentleman. Not sure of his name More
by johnna1263
Employees Worked With
September 13, 2021
My purchase experience was very good. Service department personnel and service has been excellent with each visit personnel and service has been excellent with each visit More
by mdmargolis
September 09, 2021
I came in today for an oil change and I also came in for the third time to resolve a seat belt issue that causes a caution light to appear on the dash panel. Diego and Cesar were very thorough in explai the third time to resolve a seat belt issue that causes a caution light to appear on the dash panel. Diego and Cesar were very thorough in explaining that a fourth attempt to fix the seat belt will be made after they order another part. I was at the dealership today for over 4 hours. Despite the long wait, all of the personnel were very polite and courteous. Cesar waved the cost of the oil change to make up for the four hour waiting period and that was much appreciated. More
by jjtirone
September 09, 2021
I can't say enough about this Herb Chambers dealership it was wonderful they got right back to me they got my car fixed in a few hours and the recalls were fixed as well .it was perfect. was wonderful they got right back to me they got my car fixed in a few hours and the recalls were fixed as well .it was perfect. More
by Twin#2
September 05, 2021
Great customer service, very professional no hassle specially to Ramon Amill and Michael Huang. They are very knowledgeable and was able to answer our questions. specially to Ramon Amill and Michael Huang. They are very knowledgeable and was able to answer our questions. More
by RREYES_USA
September 05, 2021
Service at Herb Chambers Kia is top notch. It all starts with Jennifer. She is professional, helpful, and always friendly. Staff keeps you fully informed of your car status. with Jennifer. She is professional, helpful, and always friendly. Staff keeps you fully informed of your car status. More
by Ray2014
September 04, 2021
The sales & leasing Consultants were very patients and knowledgeable. They were very helpful helping me find the right car for my needs. I never felt rushed and answered all my questions politely. I a knowledgeable. They were very helpful helping me find the right car for my needs. I never felt rushed and answered all my questions politely. I actually walked out with the purchase of a Kia Seltos. Thank you More
by Lindaealmeida123
Employees Worked With
