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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
October 22, 2021
This dealer taking advantage of the Chip shortage raised prices around $6.000 dollars over MSRP. This is outrageous and that shows a lot about the type of business they conduct. prices around $6.000 dollars over MSRP. This is outrageous and that shows a lot about the type of business they conduct. More
by Kyle
Employees Worked With
Other Employees :
Tom Spizuocco, Angela Sam, Ryan Crockett
October 16, 2021
I like the dealership, however my tire pressure never went off like you said it would. went off like you said it would. More
by Farmer12
Employees Worked With
October 10, 2021
Great customer service, pleasant employee. If I need another vehicle I will buy it there another vehicle I will buy it there More
by Peppenancy57
October 06, 2021
Flexible and friendly enough to help when I suffered a tire puncture and required an emergency tire replacement. tire puncture and required an emergency tire replacement. More
by pantalones2005
Employees Worked With
October 04, 2021
Great service and staff. I would like to see more things available for customers wail they wait available for customers wail they wait More
by Alfonse1957
October 03, 2021
Angela had been an amazing representative and sales person, she helped us from the moment we walked in to the moment we left the dealership. Thanks for an amazing experience! person, she helped us from the moment we walked in to the moment we left the dealership. Thanks for an amazing experience! More
by chwder
October 02, 2021
Service staff has always been top-notch, helpful and very professional. They are why I professional. They are why I More
by Happy Gilmore
October 02, 2021
Service Department is Cesar and Diego are the best. Very professional. Excellent service. Would go again. professional. Excellent service. Would go again. More
by Gerard.connors
October 02, 2021
Went in for a a software update. oil change, and tire rotation, the work was done in reasonable time, and it was a great price with a coupon they emailed me. Diego was very helpful even though he was alo rotation, the work was done in reasonable time, and it was a great price with a coupon they emailed me. Diego was very helpful even though he was alone in the service area and it was very busy, he handled it all with courtesy and professionalism. More
by CT
Employees Worked With
October 02, 2021
In the end I was happy with my experience but it was a real mixed bag getting there. Tons of delays, miscommunications and cooling my heals in their waiting area for hours. However people were very nice a real mixed bag getting there. Tons of delays, miscommunications and cooling my heals in their waiting area for hours. However people were very nice and worked hard to give me the deal I was looking for so in the end I would use them again but wouldn’t go out of my way to do so More
by TJ
