Herb Chambers Kia of Burlington

We had the option of going to dealers closer to our house, but this particular dealership was the one to return calls timely. house, but this particular dealership was the one to return calls timely. More

Had Ramone as a sales personBought 'Certified Used Car' Had Ramone as a sales person Bought 'Certified Used Car' 2018 Optima, for $17,998, 18k miles, 7Oct21 Tires rotated by independent mechanic on 11Nov2 Had Ramone as a sales person Bought 'Certified Used Car' 2018 Optima, for $17,998, 18k miles, 7Oct21 Tires rotated by independent mechanic on 11Nov2021, 19k miles (Stoneham Gulf, Stoneham, MA.) I was Informed by the independent mechanic that the vehicle needed front and rear brakes as well as two new tires, one of which would not pass their state inspection. Spoke with Ramone and after him checking with his sales manager, he indicated that nothing would be done to repair these safety issues free of charge. Beware of any used cars from this dealership, particularly "Certified Used Cars" since they don't stand behind them. At least bring it to an independent mechanic BEFORE giving them a dime. I hope this helps More

Great experience this month with the service department and my service advisor, Caesar. Tough unexpected situation developed and he kept me completely informed and helped me out in understanding the situa and my service advisor, Caesar. Tough unexpected situation developed and he kept me completely informed and helped me out in understanding the situation and the the entire repair process. Has been extremely helpful with maintenance of my 2009 KIA Sedona currently and in the past since I switched to Herb Chambers KIA in Burlington, MA. More

I purchased a 2016 Kia a couple of years ago and not happy with maintaining service plan. happy with maintaining service plan. More

Had oil change and tires rotated… took almost 3 hours! Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , More

Cesar did a great job managing my service appt. They are a busy dealership though never felt pushed aside. a busy dealership though never felt pushed aside. More

They were very clear with me about what needed to be done and why. They got the work done within the timeframe promised. Everyone was friendly and kind. and why. They got the work done within the timeframe promised. Everyone was friendly and kind. More

Very nice costumer service, a good place to wait when I have to or want to wait, I live in Malden but I prefer to take my cars here the any place near me have to or want to wait, I live in Malden but I prefer to take my cars here the any place near me More

They always give customers amazing service. I have bought 3 cars there already. Very good. 3 cars there already. Very good. More

These folks go the extra mile to make customers happy; I speak from experience. This is how a dealership should be run: sales, financing, service and customer relations. Thumbs up across the board. Joe La speak from experience. This is how a dealership should be run: sales, financing, service and customer relations. Thumbs up across the board. Joe Laquidara More