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Herb Chambers Kia of Burlington
Burlington, MA
739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 739 reviews
January 21, 2022
Easy scheduling; Arrived early & taken quickly; Excellent communication; Fair pricing for a dealer service department.. communication; Fair pricing for a dealer service department.. More
by MDS
January 18, 2022
Had car serviced for oil and filter change. Made appt. went in and work completed in less than an hour. Car was checked for fluids and air pressure as well. Price was very reasonable actually cheaper than went in and work completed in less than an hour. Car was checked for fluids and air pressure as well. Price was very reasonable actually cheaper than Jiffy Lube or other fast oil changing places. More
by usfarbuoabc
Employees Worked With
January 16, 2022
They did not check the computer screen that indicated -1400 miles stating service is required. I brought the car in for a certain issue but they should have checked the screen. Normally they vacuum the c -1400 miles stating service is required. I brought the car in for a certain issue but they should have checked the screen. Normally they vacuum the car but not this time. More
by Thebowies
Employees Worked With
Somebody else
January 07, 2022
Can't say enough about this dealership & the employees. I usually deal with Cesar. He welcomes all with a smile and remembers your name ....very impressive! The service is great takes care of my car as if i usually deal with Cesar. He welcomes all with a smile and remembers your name ....very impressive! The service is great takes care of my car as if it were their own. Waiting room is spacious & clean. I drive from Salem & it's worth the trip to be serviced & receive the best customer service! Keep up the good work! Thank you for the service you preformed . Thanks Cesar More
by MYKIA
January 06, 2022
The service was excellent I am happy with the service I got today. Thanks for everything Tom got today. Thanks for everything Tom More
by Tlenci
January 04, 2022
Great service. Top service from manager, Diego, and associate Michael. The only dealer I trust. associate Michael. The only dealer I trust. More
by EP
January 01, 2022
Very knowledgeable and super friendly. John was great to work with throughout the whole process. I would definitely recommend this dealership work with throughout the whole process. I would definitely recommend this dealership More
by Kaytee0479
Employees Worked With
January 01, 2022
Angela was amazing! We came in and got exactly what we wanted. Thank you so much! wanted. Thank you so much! More
by Gjanifowose
December 28, 2021
We worked with John F, he was wonderful, very professional and helped us tremendously. Highly recommend this dealership and John! professional and helped us tremendously. Highly recommend this dealership and John! More
by Cjenny689
Employees Worked With
