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Herb Chambers Kia of Burlington

Burlington, MA

4.7
727 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 727 reviews

February 24, 2022

I left my vehicle for service in the morning very friendly service department kept me informed and notified me of any other issues picked up vehicle clean looking and operating great! More

by Craposo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for sharing this wonderful feedback about your recent experience with the Herb Chambers Kia of Burlington team! We appreciate your support and hope we have the opportunity to serve you again in the future!

Mar 03, 2023 -

Craposo2 responded

Great job great service great staff

February 22, 2022

The service department was very helpful specifically Michael. I always have a great experience at this dealership. Thank you for your great customer service. More

by JuneBonilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 23, 2022 -

Herb Chambers Kia of Burlington responded

You've made our day! Thank you for rating Michael and our service team five stars, June! We'll see you next time! - Herb Chambers Kia of Burlington

February 22, 2022

Timely, nice service. People are friendly service department was knowledgeable and had my car ready and clean. More

by Aamr1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Kia of Burlington! We hope to see you again next time!

February 21, 2022

My salesman John Francis at Kia Herb Chambers in Burlington Ma is the best! 👍 This is my third Kia Soul he has been there for me for everyone! Very professional explains everything, and always answ More

by d.l.bolduc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your review, and for visiting our team at Herb Chambers Kia of Burlington! We're happy that John was able to get you into a new Kia Soul. We appreciate your business and loyalty to our brand!

Feb 24, 2022 -

d.l.bolduc responded

I love my new Kia Soul, and pleased with Herb Chambers customer service! I will spread the word, and will

February 17, 2022

Not your ordinary dealership. Thoughtful to my needs without pressuring me to but something I did not want. Laurel was able to tell me exactly what was available on the lot for More

by Rosesfored
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael and Laurel
Feb 17, 2022 -

Herb Chambers Kia of Burlington responded

This is what we like to hear! We're so happy that Laurel and Ramon provided you with an exceptional experience! They are both a huge asset to the team, and we're lucky to have you as a loyal customer at Herb Chambers Kia of Burlington!

February 17, 2022

ive been having my cars serviiced at Herb Chambers Kia for years. Diego and Cesar are the best. You can always always rely on warm, friendly, and professional service. They take the time to explain and k More

by dumainek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington for all of your automotive needs! See you next time!

February 16, 2022

My only beef with them is that it took a long time for my service (3 hrs instead of the quoted 90-120 mins) and they did the wrong oil change. Yet they are making up for their error by giving me a free synth More

by Harvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your honest feedback, Harvy! We will be sure to honor your coupon during your next oil change, and look forward to doing business with you again!

February 13, 2022

Quick and easy trade in if me lease. Happy with the customer service. I have been a customer of Herb Chambers Kia for the past 6 years. More

by Barresi25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for all of your support over the past six years! We're honored to have you as a Herb Chambers Kia of Burlington customer and look forward to your next visit with us!

February 12, 2022

Great offers were provided to me. The wait took a while, but I'm happy overall with the assistance I received with Cesar. I'm a repeat customer and my Kia seems to be doing great after each maintenance. More

by Cam S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for trusting the Herb Chambers Kia of Burlington team with your loyal business! We appreciate your continued support and look forward to your next visit!

February 11, 2022

Employees here are great. Scheduling appointments is easy and their service is fast. I recommend this dealership. More

by caleymueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Herb Chambers Kia of Burlington responded

We're so pleased to hear the Herb Chambers Kia of Burlington team could provide you with such great support! Thank you for leaving your five-star rating! We'll see you at your next appointment!

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