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Herb Chambers Kia of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

February 16, 2023

Got a Kia Rio 2023 for a steal of a price, Jim Parker made my life wicked easy and I’d definitely go back! More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for coming to see Jim and the team for your new 2023 Kia Rio purchase, George! We hope you visit us again soon! - Herb Chambers Kia of Burlington

February 09, 2023

couldn't ask for more treated with respect Cesar is the best. Fairly treated and work needed explained in detail More

by Block-Dobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share this wonderful review! Cesar & the team appreciate your feedback and hope to see you again next time here at Herb Chambers Kia of Burlington!

February 03, 2023

Good communication, true to quote, fast service. So far so good after picking it up today. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to help, DK! Thank you for being a Herb Chambers Kia of Burlington customer!

February 03, 2023

Thank you team for the great service and support. This is the first time and will not be the last. More

by waleedmharib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montealegr
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Feb 06, 2023 -

Herb Chambers Kia of Burlington responded

We're so happy to hear that our team has earned your business! Thank you for choosing Herb Chambers Kia of Burlington!

February 03, 2023

The whole place seems a bit amateur. From front desk to staff in general. They did not inspire confidence - but we had a small window to get the car buying done so we made it easy. They More

by 04-tanning.blot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Lazenka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fonseca
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Feb 06, 2023 -

Herb Chambers Kia of Burlington responded

This isn't the feedback we typically hear and it's hard to know that we let you down. If there is anything that I can do to assist you, please give me a call. I would be happy to help. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

February 02, 2023

.KIA doesn’t stand behind there vehicles. I have a 2016 serento and it is burning oil .Kia will not fix it till the whole engine brakes down .If it does l would have to wait for months to get it repaired a More

by Jtavares1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Barreto
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Herb Chambers Kia of Burlington responded

This isn't the feedback we hope to see. I'm going to check our database for your contact information, but please call me at the number provided so we can talk about this together. I'd like to see what I can do to help. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

February 01, 2023

Instant service and knowledgeable people. Highly recommend Herb Chambers Kia of Burlington any day of the week. More

by James Montealegre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senee O’Connell
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Feb 03, 2023 -

Herb Chambers Kia of Burlington responded

We're honored to receive your support, James! Thanks so much, from all of us here at Herb Chambers Kia of Burlington!

January 22, 2023

Nick Lazenka from Herb Chambers Burlington has to be the best salesman ever, he is so thoughtful and helpful. He even followed up a few days later to see if we needed anything. I will defiantly use him agai More

by traceylyn19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Finance -WOW he is the man made it all happen, Carlos Fonseca
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Jan 24, 2023 -

Herb Chambers Kia of Burlington responded

Hi Tracey, We're so glad Nick could help you have a positive experience while shopping for your new car! We hope that you continue to enjoy showing it off, and look forward to seeing you again! Thank you! - Herb Chambers Kia of Burlington

January 16, 2023

Very well run. ..The Service Advisor, the Mechanic, the Sales Guy and the Cashier are Friendly & Informative. More

by gkauss07
Recommend Dealer
Yes
Employees Worked With
Michael & Vladimir
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Jan 18, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind feedback and five-star rating! Our team looks forward to seeing you again soon! - Herb Chambers Kia of Burlington

January 09, 2023

My experience was excellent all around. John was helpful, insightful, and communicative. I would highly reccomend this dealership. More

by melanieshaw10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for sharing this fantastic feedback with us! We're so glad you enjoyed working with John and we hope to see you again next time here at Herb Chambers Kia of Burlington!

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