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Herb Chambers Kia of Burlington

Burlington, MA

4.7
727 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 727 reviews

October 07, 2022

So easy to work with and the price I was quoted was the price I paid no games More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Senee O’Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Herb Chambers Kia of Burlington responded

Thanks for the five stars, Dom! We hope to see you back for all of your future automotive needs! -Herb Chambers Kia of Burlington

October 06, 2022

Every time I come in they are very professional and get the job done. I will continue to come to Kia Burlington More

by rachelhall651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for being a Herb Chambers Kia of Burlington customer! Our team is honored to receive your support and looks forward to your next visit!

October 05, 2022

If you come in with a problem you can be a sured to leave without one More

by georgegino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for this amazing review Georgegino! We're so glad you have five-star experiences here at Herb Chambers Kia of Burlington!

October 05, 2022

Excellent service- courteous, listened, no wait, reasonable price, answered questions, work well done, appreciated car wash and vacuuming. More

by Fizzy
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Herb Chambers Kia of Burlington responded

We're pleased to hear that you enjoyed your visit to Herb Chambers Kia of Burlington, Fizzy! Thank you for taking the time to leave your great review!

September 23, 2022

Recently brought my vehicle in for scheduled service. I dropped it off the night before. I received a call confirming they received the car and they went over the work they were going to perform and the More

by GerardDeViller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We're happy to hear our Herb Chambers Kia of Burlington team provided you with a wonderful experience and we look forward to seeing you again next time. Take care!

September 22, 2022

We’d like to single out Nick for superior customer service: he was personable, knowledgeable, and very helpful. Thanks, Nick! More

by PV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for sharing this awesome feedback - we'll make sure it gets passed along to Nick! Your business is greatly appreciated by all of us here at Herb Chambers Kia of Burlington and we hope to see you again next time!

September 14, 2022

Shady dealership. 2023 model year car listed as new on their website had 3000 miles on it, rusting brake rotors, and chips in the front bumper. Dealer explained to me More

by meguminxemt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Spizuocco
Sep 15, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for reaching out. I appreciate your concerns and encourage you to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Senee O'Connell - General Manager - soconnell@herbchambers.com

September 13, 2022

I had a great experience with Michael @ Herb Chambers Kia, my vehicle was making some noise accelerating and Michael and his staff were able to determine that it was not a major problem and did not requi More

by francisgabrielmcgovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 14, 2022 -

Herb Chambers Kia of Burlington responded

Thanks for the five stars, Francis! We're glad to hear that Michael could assist you during your visit with us here at Herb Chambers Kia of Burlington. We hope to see you back!

September 09, 2022

It was a pleasure purchasing a vehicle from here. I found all the staff to be cordial, knowledgeable and professional. Everything the staff said they would do was completed as stated. I would definit More

by Richdevoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael of finance…very professional and helpful. , Carlos Fonseca
Sep 09, 2022 -

Herb Chambers Kia of Burlington responded

Thanks for the five stars, Rich! We're glad to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Herb Chambers Kia of Burlington

September 08, 2022

Such an amazing experience from start to finish. John was an absolutely pleasure to work with. I went in knowing what I wanted and he made it happen. 10/10 would buy another vehicle from him. More

by MLarned1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the fantastic feedback! We appreciate you trusting Herb Chambers Kia of Burlington with your business and are happy to hear John made your purchase a smooth one. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

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