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Herb Chambers Kia of Burlington
Burlington, MA
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 776 reviews
July 13, 2023
Very curtious staff. Pleasant waiting area. They keep you informed of the status of your vehicle service while you wait. Oil change could have been quicker. Pleasant waiting area. They keep you informed of the status of your vehicle service while you wait. Oil change could have been quicker. More
by Telly
Employees Worked With
Michael
July 12, 2023
My car was brought in for recalls. Cesar was very professional and helpful. My wait time was under the minimum time they thought they would need the car. My only disappointment was KI Cesar was very professional and helpful. My wait time was under the minimum time they thought they would need the car. My only disappointment was KIA Headquarters said I would get a loaner due to the recall being a safety issue. When I called to make the appointment I was told they do not have loaners. So basically you either have to get a ride or sit there. I’m I was an hour away. But Cesar was a great guy and not his fault for the dealership’s rules. More
by Helenframirez
Employees Worked With
July 08, 2023
Great customer service, I've been bringing my car there for years and they are always so very helpful. for years and they are always so very helpful. More
by maryrose1075
Employees Worked With
July 07, 2023
Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. everything went on time. People are cordial and nice. More
by FSanches73
July 04, 2023
This is the best Dealer Service Team I have ever worked with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego th with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego the Service Manager were wonderful. When it is time to trade either of my cars this will be my first stop. More
by jackooks
June 28, 2023
Ramon is such a wonderful and helpful salesman! He made the process so easy for me and did whatever he could to help! The whole dealership is so helpful! He made the process so easy for me and did whatever he could to help! The whole dealership is so helpful! More
by aurorahannisian14
Employees Worked With
June 24, 2023
Service was good and Ceaser was good at communication on my car. Helped with fixing my issues my car. Helped with fixing my issues More
by pmungo30
June 23, 2023
The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfortable always clean, even the engineering people had time the take the time to explain stuff about my cars, has been years that I bring my car to th8s dealer and that's just for one thing, 8m a satisfied, happy customer More
by ANTHONY RINCON
