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Herb Chambers Kia of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

July 31, 2023

Very professional and took me right on time and let me know the price before work began More

by smp4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 02, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great service experience. We'll see you next time!- The Herb Chambers Kia of Burlington Team

July 28, 2023

Everyone very nice, wish I lived closer to be able to go always for service. More

by Ladiejack4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Kia of Burlington and we hope you won't hesitate to reach out if we can be of service again in the future!

July 27, 2023

They were awesome. Answered all our questions without making us feel pressured into any thing. More

by foltagirl2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Herb Chambers Kia of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Kia of Burlington this awesome review, thank you!

July 26, 2023

Good customer service. BI would refer other people to herb chambers. Quality work. Much appreciated. More

by hhnakitende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're happy that our team provided you with great customer service during your visit. We'll see you next time at Herb Chambers Kia of Burlington!

July 24, 2023

Michael was attentive and answered the couple of questions I had with ease and the work was done in under the time quoted. More

by B.Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

Hey Gill, thank you for the great review! We're happy to hear that Michael provided you with a great service and answered your questions. We appreciate your business and hope to see you again at Herb Chambers Kia of Burlington!

July 24, 2023

Excellent customer service, and an excellent service department, very pleasant and easy to work with! Great experience with Kia of Burlington. More

by marisaeugenia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind words! We're happy to hear that you had an excellent experience with our team. It was a pleasure working with you, and we hope to see you again at Herb Chambers Kia of Burlington!

July 23, 2023

Great service. Great staff. I was happy with my service. My vehicle came back to me clean. More

by Christinacain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

We're so glad you had a positive trip to our service center! Thank you for coming to Herb Chambers Kia of Burlington! We'll see you next time!

July 22, 2023

Driving away from Herb Chambers, I immediately could tell the difference from their maintenance job. Fast service and excellent customer care and staff are highly recommended. Thanks More

by gregmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Herb Chambers Kia of Burlington responded

Thanks for the great review, Greg! We're glad to hear that you had a positive experience with our maintenance team and enjoyed excellent customer care. Drive safely, and we hope to see you again at Herb Chambers Kia of Burlington!

July 18, 2023

Nice and good customer service! Michael was very helpful and efficient. Thank you so much! More

by trang35usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 18, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for your kind words! We're thrilled to hear that Michael provided you with excellent customer service at Herb Chambers Kia of Burlington. We appreciate your feedback and will make sure to recognize him for his helpfulness and efficiency. Please don't hesitate to reach out, if you have any questions. We're here to help!

July 17, 2023

My experience at Herb Chambers Kia of Burlington was very good, in addition to excellent service, the number of vehicle options is much greater than in other places. I did some research in advance and in les More

by ninagenelhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Spizuocco
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Jul 18, 2023 -

Herb Chambers Kia of Burlington responded

Hi Nina, thank you for the great review! We're glad to hear that you had a positive experience at Herb Chambers Kia of Burlington. Thomas will be happy to know that he was able to assist you efficiently. If there's anything else we can do for you in the future, please don't hesitate to reach out. Drive safely and have a wonderful day!

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