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Herb Chambers Kia of Burlington
Burlington, MA
743 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 743 reviews
June 11, 2023
Had my car in for routine service. Staff is friendly, knowledgeable and helpful. Service is great! Very thorough. They take the time to explain everything to you before and after they Staff is friendly, knowledgeable and helpful. Service is great! Very thorough. They take the time to explain everything to you before and after they perform the service. I can't recommend them enough!! More
by GerardDeViller
June 09, 2023
They did a few recalls on my KIA Forte. Very quick and easy to deal with them. Very quick and easy to deal with them. More
by Rdauwer
Employees Worked With
June 04, 2023
Very responsive and friendly service personnel. I would not hesitate to recommend KIA of Burlington to anyone. I was told that the replacement engine as a result of a failure on my 2014 Optima woul I would not hesitate to recommend KIA of Burlington to anyone. I was told that the replacement engine as a result of a failure on my 2014 Optima would take months, about four weeks later, the car was returned to me. Great Service! More
by a.ferrentino
June 02, 2023
Michael and his team always great care of me. Excellent customer service and very professional! Excellent customer service and very professional! More
by Algiles007
June 02, 2023
We worked Jim in purchasing our 2023 Kia Telluride. He was very knowledgeable and extremely transparent throughout the whole process. I would highly recommend anyone I know who is looking for a new car He was very knowledgeable and extremely transparent throughout the whole process. I would highly recommend anyone I know who is looking for a new car to go visit Jim at Kia of Burlington. More
by jvmadden
Employees Worked With
May 28, 2023
Excellent service by Cesar in the service department. He went above and beyond for my son’s car. Kept us constantly updated With status on vehicle being fixed. He went above and beyond for my son’s car. Kept us constantly updated With status on vehicle being fixed. More
by Crogers70
Employees Worked With
May 22, 2023
First time buying from a dealership. was nice. James was fantastic, helpful, and aided in the best deal for my trade-in. The process for the signing was rather lengthy. Hopefully they ca was nice. James was fantastic, helpful, and aided in the best deal for my trade-in. The process for the signing was rather lengthy. Hopefully they can speed this up. But overall, from test drive to pick up, totally happy with. Ask for James, pretty cool fellow. More
by easyd3x
Employees Worked With
May 12, 2023
Everyone at the dealership, especially Ramon, was so helpful and knowledgeable. This was our family’s first Kia and Ramon explained everything -every feature and inch of the car to us. We felt very comf helpful and knowledgeable. This was our family’s first Kia and Ramon explained everything -every feature and inch of the car to us. We felt very comfortable driving it off the lot. More
by Alexa.lenkauskas
