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Herb Chambers Kia of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 776 reviews

September 09, 2023

Service was on time, service was done quickly, and the service dept was very courteous More

by egallella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're glad to hear that our team provided you with a great service experience at Herb Chambers Kia of Burlington. We'll see you next time! Have a great ride!

September 08, 2023

Cesar and everyone from service to technicians to the cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a let More

by dottie.dood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier who worked 09/07/23
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Sep 14, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to know that Cesar and the rest of our team at Herb Chambers Kia of Burlington were able to provide you with a superb experience. We appreciate your loyalty and look forward to serving you in the future!

September 07, 2023

Appointment was for a recall. I was taken promptly and work was completed within timeframe I was told. I have always had a great service experience, whenever I have taken my car i More

by naccmet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to know your recall appointment went smoothly and on time at Herb Chambers Kia of Burlington. We always aim for great service experiences like yours, so thanks for sharing! Safe travels!

September 05, 2023

John Francis was incredibly personable and remarkably knowledgeable. He sets a very high standard for a salesman, working with the customer with wit and wisdom. Give that man a raise!!! More

by SueKatz
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Herb Chambers Kia of Burlington responded

Hey Sue, it's great to know that John made your experience at Herb Chambers Kia of Burlington a memorable one. We appreciate the kind words and we'll be sure to pass along your praise! Have a great ride!

August 31, 2023

When I purchased my car, the salesman went above and beyond to get the car I wanted at a price I had budgeted. I was grateful and decided to go to Herb Chambers for all service. Cesar has handled my s More

by ggonforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Herb Chambers Kia of Burlington responded

We're delighted to know that our team at Herb Chambers Kia of Burlington, especially Cesar, has been able to provide you with the professional and friendly service we strive for. Your trust in us is greatly appreciated!

August 28, 2023

Jim Parker was outstanding! He was polite, professional, friendly with no pressure, and he knew everything about our new car. More

by BMacD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Herb Chambers Kia of Burlington responded

We're delighted to know that Jim provided you with an outstanding experience at Herb Chambers Kia of Burlington! We pride ourselves on our knowledgeable and friendly staff. Enjoy your new car, and thank you for the review!

August 26, 2023

Great customer service and staff! Service dept was excellent! Thank you! Will be back again! More

by jenniferparsons226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Herb Chambers Kia of Burlington responded

Hey Jenni, thank you for the positive review! We're pleased that our team provided you with great customer service during your visit. We appreciate your support and see you next time at Herb Chambers Kia of Burlington! Have a great ride!

August 25, 2023

Nicholas took all the time I needed to help me through the leasing of my new car. He went over all details of the car with me before I drove away. Awesome employee of Kia! More

by Janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Herb Chambers Kia of Burlington responded

Janice, we're so glad to know Nicholas was able to assist you in leasing your new car at Herb Chambers Kia of Burlington. Thanks for the shout-out and enjoy your new ride!

August 22, 2023

Tom helped us . He was very knowledgeable and made everything go smoothly. No pressure at all. Overall he was great. More

by Nonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Spizuocco
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Aug 23, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to know that Tom was able to assist you and make your experience at Herb Chambers Kia of Burlington a smooth one. We appreciate the positive feedback!

August 12, 2023

Great service from initial call to final sale. Truly not the stereotype dealership. Will be returning for future car purchases. More

by michaelckunkel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel
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Aug 14, 2023 -

Herb Chambers Kia of Burlington responded

Hey Michael, we're happy to have broken the stereotype for you at Herb Chambers Kia of Burlington! We look forward to assisting with your future car purchases. Thanks for sharing your experience!

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