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Herb Chambers Kia of Burlington

Burlington, MA

4.7
743 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 743 reviews

July 11, 2023

Vladimir Klimov was so helpful from start to finish of buying my son’s vehicle. More

by stephd41806
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vladimir Klimov
Jul 13, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the positive review! We're thrilled to hear that Vladimir provided excellent service from start to finish. We hope your son enjoys his new vehicle and we look forward to seeing you again next time here at Herb Chambers Kia of Burlington!

July 08, 2023

Great customer service, I've been bringing my car there for years and they are always so very helpful. More

by maryrose1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the great review! We appreciate your loyalty and are glad to hear that our team at Herb Chambers Kia of Burlington continues to provide you with excellent customer service. Take care and we'll see you next time!

July 07, 2023

Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. More

by FSanches73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're happy to hear that scheduling your appointment was a breeze and that our team provided excellent service. We appreciate your kind words and hope to see you again at Herb Chambers Kia of Burlington!

July 04, 2023

This is the best Dealer Service Team I have ever worked with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego th More

by jackooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're glad to hear that Cesar, Diego, and the team provided you with excellent customer service and technical expertise. We look forward to assisting you with any future car trades at Herb Chambers Kia of Burlington!

June 28, 2023

Ramon is such a wonderful and helpful salesman! He made the process so easy for me and did whatever he could to help! The whole dealership is so helpful! More

by aurorahannisian14
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind words! We're glad that Ramon and our team at Herb Chambers Kia of Burlington made your car-buying experience a breeze. If you ever need anything, don't hesitate to reach out. Have a fantastic ride!

June 24, 2023

Service was good and Ceaser was good at communication on my car. Helped with fixing my issues More

by pmungo30
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Herb Chambers Kia of Burlington responded

Ceaser and the team are so glad you had a positive experience. Thank you for leaving us your feedback! - Herb Chambers Kia of Burlington

June 23, 2023

The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo More

by ANTHONY RINCON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Herb Chambers Kia of Burlington responded

Thank you, Anthony! We're glad to hear that Cesar and the rest of our team at Herb Chambers Kia of Burlington were able to provide you with excellent customer service. We appreciate your loyalty and look forward to continuing to assist you with all your automotive needs. Have a great day!

June 22, 2023

Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More

by santosyb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Herb Chambers Kia of Burlington responded

We're so glad to hear that you had an excellent experience at Herb Chambers Kia of Burlington! Our staff is committed to providing friendly and informative service, and we're happy that you found our waiting area comfortable. Thank you for taking the time to share your review!

June 17, 2023

They were professional and fixed our car . We are traveling and did everything possible to fix our car More

by kozuchsandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk at service Cyrus fantastic young man
Jun 20, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to hear that our team at Herb Chambers Kia of Burlington could assist you with your car troubles while you were traveling. Thank you for taking the time to leave us a positive review. Safe travels!

June 13, 2023

I had a good experience at a Kia and it was this Burlington location. Thank you again Michael! More

by Lizzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael he had nice white eyelashes !! Can’t forget that. He could smile more.
Jun 15, 2023 -

Herb Chambers Kia of Burlington responded

We're thrilled to hear you had a great experience with Michael & the team here at Herb Chambers Kia of Burlington! Please don't hesitate to reach out if we can assist you again in the future!

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