Herb Chambers Kia of Burlington

Good service, they are listening to the customer. Offering solutions and alternatives. Thank you !! ! Thanks Offering solutions and alternatives. Thank you !! ! Thanks More

I like bringing my car there for service because of their friendly attentive staff and good service. friendly attentive staff and good service. More

Friendly and efficient service. In and out of my appointment within an hour and fifteen minutes. Will definitely bring my car in for service again. In and out of my appointment within an hour and fifteen minutes. Will definitely bring my car in for service again. More

Very organized, and efficient. Cesar is friendly and honest, especially regarding estimated wait time. The parking lot is the only drawback there. Cesar is friendly and honest, especially regarding estimated wait time. The parking lot is the only drawback there. More

Service was fantastic. Had my vehicle towed in on Friday, got a call Monday morning with what the issue was, vehicle was fixed and ready for pickup that afternoon. Had my vehicle towed in on Friday, got a call Monday morning with what the issue was, vehicle was fixed and ready for pickup that afternoon. More

Very responsive experience buying a new Kia Soul. Dany Elnar, our salesman did a great job. Dany Elnar, our salesman did a great job. More

Went for service and had a wonderful experience with the service department. Am willing to drive since everyone makes the time there such a delight service department. Am willing to drive since everyone makes the time there such a delight More

Everyone in the service department was helpful and professional. I highly recommend Burlington Kia service. professional. I highly recommend Burlington Kia service. More

Salesman Ramon was a pleasure to work with . Easy going and helpful to the customer Easy going and helpful to the customer More

BUYER BEWARE! !!! Would give this zero stars if I could. Bought a car here two years ago and immediately started having issues with oil burning too quickly. Couldn’ !!! Would give this zero stars if I could. Bought a car here two years ago and immediately started having issues with oil burning too quickly. Couldn’t even make it a week after getting an oil change before I have no oil in my car and it had a constant burning smell. Tried to bring it in to get it checked they said it’s a known issue. They extended the engine warranty because they knew it was going to break but won’t fix it until it “officially breaks” told me to just keep putting oil in it. Which is such a joke, We’ve probably spent over $1000 on adding additional oil but they refused to help or do anything. I even explained how I have three small children and what if we were in the car on the highway when the car decides to break this can’t be safe? But again just refused to do anything. Fast-forward to now and the engine officially broke and They are quoting it could take up to two months for the repair and they’re not gonna cover a rental for those two months. This is a warranty issue and an issue that the dealer has known about and I’ve tried to get fixed multiple times, but they would not do anything until it “officially broke”. But now I’m out of car for two months and will need a rental that I have to pay out of pocket for? They keep saying it’s not our fault it’s corporate but corporate blames the dealer for not having loaners. It’s a joke and absolutely insane. This feels illegal. I would never buy a car from them again. Stay away from this place!! More