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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,304 Reviews

1,304 Reviews of Herb Chambers Honda - Service Center

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December 21, 2021

I love bringing my car for service at Herb Chambers in Dorchester. I had an appointment for next week but took a chance and walked in this afternoon. Nelson was fantastic and his customer service skills a More

by Stand4kidz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Dec 22, 2021 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Nelson at Herb Chambers Honda In Boston! We're honored to receive your support, and look forward to working with you next time!

December 21, 2021

Sean DeSilva and his service crew are cordial and efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s qu More

by MaryF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva, Brian McCaffrey
Dec 22, 2021 -

Herb Chambers Honda responded

It makes our day to hear this, Mary! We appreciate you taking the time to leave your feedback! Thank you for having confidence in Sean and Herb Chambers Honda In Boston!

December 18, 2021

Sean is excellent, very nice and patient. he serve me two time in a row. I am very satisfied More

by Jiang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 20, 2021 -

Herb Chambers Honda responded

Thank you for the kind review! It's great to hear that Sean continues to earn your loyal business and we look forward to seeing you again next time here at Herb Chambers Honda In Boston!

December 18, 2021

I had an emergency — low tire pressure indicator was on. I brought my car to Herb Chambers Honda of Boston. I didn’t want to drive with an issue like that. My service advisor Sean DeSilva fit me in and the More

by kathryncoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 20, 2021 -

Herb Chambers Honda responded

We're so glad we were able to assist you! Thanks for trusting Sean & the Herb Chambers Honda In Boston team with your vehicle. We hope we can be of service to you again in the future!

December 17, 2021

Outstanding customer service from Sean Desilva. Clearly communicated my service needs. Sean got my car in and out in the estimated time. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 20, 2021 -

Herb Chambers Honda responded

We're happy to hear it, Anne! Thank you for coming to see Sean and the Herb Chambers Honda In Boston team!

December 17, 2021

I’ve had several issues with my Honda recently and herb chambers dealership has been extremely helpful working with me to get them resolved. They do a Lyft service to get you to and from the dealership whi More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 20, 2021 -

Herb Chambers Honda responded

We appreciate the great feedback, Max! Thank you for taking the time to come see the Herb Chambers Honda In Boston team! We look forward to your next service visit!

December 16, 2021

My car has been taken care of by Sean DeSilva for years. He keeps track of all my car service records, and provides professional suggestions and excellent services to make sure my car runs smoothly every da More

by dz1678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 17, 2021 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! We're glad that Sean continues to provide you & your vehicle with such excellent service and we look forward to sharing this wonderful feedback with him. Thanks again for the kind review and we'll see you at your next visit!

December 15, 2021

I dealt with Sean DeSilva who provided outstanding service. My car had water damage and he worked with my insurance carrier to cover all the damage. My car looks brand new! He provided timely updates More

by marshall1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 16, 2021 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your vehicle! We're glad Sean worked hard to make this experience a smooth one for you and we'll be sure to let him know how much you appreciated his excellent service. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

December 14, 2021

my experience with Robert Hall was very impressive. keep up the good work and professionalism, More

by friendshipautoschool
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Herb Chambers Honda responded

We're so happy to hear this! Thank you for visiting Robert & the team here at Herb Chambers Honda In Boston. We hope to see you again next time!

December 12, 2021

Sean DeSilva is very knowledgeable, courteous, and respectful. He explains what the issue is (when your vehicle is being serviced) and keeps you informed of its completion process. More

by HondaLoverIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 14, 2021 -

Herb Chambers Honda responded

Thank you for leaving Sean and Herb Chambers Honda In Boston such a great five-star review! It means so much to hear we've made your experience enjoyable!

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