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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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November 06, 2024

I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r More

by Mark.will0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Carter-Harris 5 stars
Nov 06, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda of Boston! We're delighted to hear that Robert and our team provided exceptional service, making sure your Accord Touring Hybrid was well taken care of. It's great to know we could exceed expectations compared to other dealerships, and we're here whenever you need us next!

Nov 07, 2024 -

Mark.will0531 responded

From the day I walked into Herb Chambers Honda of Boston and with every subsequent visit, my experiences have all been nothing short of excellent. I appreciate the efforts of all involved.

November 05, 2024

I was in yesterday morning for service check in was easy staff was great and service was done in time that was promised. More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Herb Chambers Honda responded

Mike, we're delighted to hear that your service experience was smooth and timely at Herb Chambers Honda In Boston. Thanks for sharing your feedback!

November 04, 2024

I have already responded. Given 10 stars Sean helped mento understand the maintenance and costs More

by ronaldalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Herb Chambers Honda responded

Hi Ronal, we’re glad Sean was able to help you understand the maintenance and costs clearly at Herb Chambers Honda In Boston. We truly appreciate your 10-star rating and look forward to assisting you again! Safe travels!

November 03, 2024

Come to herb chambers honda of boston looking sean or robert, they’ll give you an excellent services you’re needs. A+ More

by Hieu Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean silva.
Nov 04, 2024 -

Herb Chambers Honda responded

Hieu, thank you for recommending Sean and Robert at Herb Chambers Honda In Boston! We're delighted to hear they provided excellent service. We appreciate your support!

November 03, 2024

The service was excellent. The service advisor takes good care of me. I will recommend my friend and family to get service done there More

by Honda2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Honda responded

We're delighted to hear that you had an excellent experience with our team at Herb Chambers Honda In Boston! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

October 31, 2024

This was my first visit to Herb Chambers Honda in Dorchester. I needed to have a new key made for my 2016 Honda CRV. Sean. One of your service representatives worked on getting me a new key. He wa More

by Animals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 04, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience at Herb Chambers Honda in Boston! We're delighted to hear that Sean provided professional service and got your new key sorted efficiently. We appreciate the feedback and look forward to assisting you again in the future!

October 27, 2024

I always receive great service. You can tell everyone who works at the dealership enjoys their job. More

by eyerob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norllin Soto-Hidalgo
Oct 28, 2024 -

Herb Chambers Honda responded

Thank you for trusting Herb Chambers Honda In Boston with your service needs! We appreciate your kind comments about our team and look forward to seeing you next time. Take care!

October 24, 2024

Recently serviced my 2024 Pilot. Work was performed on time and efficiently. Staff was very professional and accommodating. More

by Kev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 25, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Honda In Boston provided efficient service for your Pilot. We appreciate the support and hope to see you next time!

October 23, 2024

I brought my car into service a couple weeks ago and Sean Desilva was the one who attended to my car service. He was professional and showed great customer service skills, and even went above and beyond as f More

by filsaime14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 23, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Sean and the team at Herb Chambers Honda In Boston provided exceptional service and kept you informed throughout the process. We appreciate your kind words, and we're glad we could get Besty back on the road quickly!

October 23, 2024

My experience with this dealership is relatively new so I am still evaluating it. I wasn’t too happy with the automated scheduling via phone. As usual with automated service you can’t get a question answer More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Herb Chambers Honda responded

Thank you for the review. Your feedback is valuable and will be shared with our team so we can take steps to improve our service & processes where needed. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Honda In Boston

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