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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,300 Reviews

1,300 Reviews of Herb Chambers Honda - Service Center

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December 29, 2024

I am very pleased with the service I received on my vehicle today, because it was done in a timely manner and I was told what I needed to have maintenance in the near future More

by marymcfadden8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Herb Chambers Honda responded

Mary, we're delighted to hear that you had a positive service experience at Herb Chambers Honda In Boston. Our team always aims for efficiency and transparency with maintenance needs. Thank you for sharing your feedback!

December 28, 2024

The service advisor Sean was very helpful. And explained everything that needed to be done More

by jen.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Dec 31, 2024 -

Herb Chambers Honda responded

Hi Jen, we're glad Sean was helpful and took the time to explain everything clearly at Herb Chambers Honda In Boston. We look forward to serving you again! Have a great ride!

December 27, 2024

Customer service was excellent the updates on the work being performed was very helpful and appreciated More

by Jeanniebell71@gmail.com
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Herb Chambers Honda responded

We're delighted to hear that you appreciated the excellent customer service and updates on your vehicle at Herb Chambers Honda In Boston. Thank you for sharing your experience with us!

December 25, 2024

Professional service every single time. I trust this dealership with my vehicle. Love this dealership. AAA rated. More

by tonymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier Department
Dec 26, 2024 -

Herb Chambers Honda responded

Thank you for your high-rating, Tony! We look forward to seeing you next time at Herb Chambers Honda In Boston!

December 25, 2024

I needed unscheduled service on a weekend for a safety-related issue. Sean De Silva facilitated the emergency repair even though the repair shop was booked solid. Once again Sean made sure I was ba More

by richardolken
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Dec 26, 2024 -

Herb Chambers Honda responded

Richard, we're delighted to hear that Sean was able to assist you with your emergency repair at Herb Chambers Honda In Boston. We appreciate your feedback and are glad we could get you back on the road safely!

December 23, 2024

Norllin was very helpful when I had to bring my car, and he ensured that I was updated during the inspection process. More

by colehawk92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin Soto-Hidalgo
Dec 24, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Norllin provided helpful service and kept you informed during your visit at Herb Chambers Honda In Boston. Thank you for sharing your experience with us!

December 22, 2024

The service I got from Sean DeSilva was the best, he make sure that everything was great. More

by gquintana071992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 23, 2024 -

Herb Chambers Honda responded

This is what we love to hear! Sean and our team appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

December 19, 2024

The service I got from Sean DeSilva and Susan Tarquini, the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. More

by joanieparker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Herb Chambers Honda responded

Joanie, we're delighted to hear that Sean and Susan provided you with such excellent service at Herb Chambers Honda In Boston. It's great to know they made your wait comfortable and productive!

December 18, 2024

I brought my vehicle in to replace a side view mirror. Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, More

by gerard lafond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva, Henry
Dec 19, 2024 -

Herb Chambers Honda responded

Thank you for sharing your positive experience with our team at Herb Chambers Honda In Boston! We're delighted to hear that Sean and Henry provided courteous and professional service. We appreciate your continued trust in us for all your vehicle needs!

December 17, 2024

I wanted to say Thanks for your dedication service you provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and re More

by So
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Herb Chambers Honda responded

Thank you for acknowledging the dedication of Robert & our team at Herb Chambers Honda In Boston. We're glad to hear that your experience with the fuel pump recall was handled efficiently and met your expectations. We appreciate your feedback!

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