Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

Sort by
November 19, 2024

Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t More

by Connor W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean DeSilva - Service Department
Dec 02, 2024 -

Herb Chambers Honda responded

Connor, I'm sorry to hear about your experience with our service department. We strive for fair pricing and transparency, so it's concerning to read this feedback. I'd like the opportunity to discuss your visit further and address any concerns you have. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 18, 2024

They were very efficient. It was a stress free experience. Sean was helpful and kind. More

by Ap0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 19, 2024 -

Herb Chambers Honda responded

Thank you for coming to Herb Chambers Honda In Boston!

November 14, 2024

Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!

November 14, 2024

Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers Honda responded

Arthur, we're delighted to hear that Robert provided such exceptional service at Herb Chambers Honda In Boston. Your kind words mean a lot to us, and we'll be sure to pass them along!

November 11, 2024

Herb Chambers Honda Boston is the best around. They constantly provide excellent service and are very easy to work with. More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva is great to work with. He always keeps you informed on what's going on with your car when it's being serviced, he's one of the best in the business.
Nov 12, 2024 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston consistently provides excellent service. We appreciate your support and look forward to serving you again! Safe travels!

November 10, 2024

Robert is awesome. Service is here is great. I recommend it 100%. Keep it up More

by rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Herb Chambers Honda responded

We're glad to hear it! Thank you for coming to Herb Chambers Honda In Boston!

November 09, 2024

DeSilva is the best he always makes Make sure is customers are satisfied I always wait for him because he does take care what I need. I don’t have to ask him he knows. More

by anitaandrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De Silva
Nov 11, 2024 -

Herb Chambers Honda responded

Anita, we're delighted to hear that DeSilva consistently takes great care of you at Herb Chambers Honda In Boston. Thank you for your loyalty and kind words!

November 08, 2024

Not a bad dealership. Robert and the service crew are always great and on top of things. More

by JrCam09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Herb Chambers Honda responded

This is great to hear! Thank you for coming to Herb Chambers Honda In Boston!

November 07, 2024

Love having my car service at Honda Herb Chambers Boston. The Advisors are very efficient, especially Sean DiSilva. More

by Shunda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 07, 2024 -

Herb Chambers Honda responded

Shunda, we're delighted to hear that Sean and our team at Herb Chambers Honda in Boston provided efficient service for you. Thanks for sharing your experience!

November 06, 2024

Sean did a great job for the service of my car from beginning to end. More

by GTheodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desalva
Nov 06, 2024 -

Herb Chambers Honda responded

We appreciate the wonderful review and five-star rating! We look forward to seeing you again! - Herb Chambers Honda In Boston

...
8
...