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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,368 Reviews

1,368 Reviews of Herb Chambers Honda - Service Center

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June 08, 2025

My Honda was purchased through Herb Chambers, and over the past 9 years, Herb Chambers has always been my choice for service. Recently, the low tire pressure indicator was lit and all tires were checked, More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 09, 2025 -

Herb Chambers Honda responded

Hi! Thank you for your loyalty over the years! We're delighted to hear that Sean and our team at Herb Chambers Honda in Boston have consistently provided excellent service. We appreciate your feedback and look forward to continuing to serve you!

June 06, 2025

I was told I can come in, the sales clerk told me “ it was slow” I waited a hour before they was taking in my car for an oil change. Never get an oil change there again, horrible. More

by Johnwalsh6578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 09, 2025 -

Herb Chambers Honda responded

John, I'm sorry to hear about the wait you experienced for your oil change. We strive for efficiency and it's disappointing that we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

June 06, 2025

Honda tech took good care of my vehicle. My Vehicle is driving better than before. More

by GGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry chea
Jun 09, 2025 -

Herb Chambers Honda responded

So happy to hear that! Thanks for the amazing review! – Herb Chambers Honda In Boston

June 06, 2025

Hello good afternoon, Sean DeSilva helps today and his service was excellent I’m happy I decided to take my car to herb chamber Honda in Dorchester. Thank you More

by etwariejagmohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 09, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided excellent service during your visit to Herb Chambers Honda in Boston. Thank you for choosing us!

June 05, 2025

Being brand new to Massachusetts I was very happy to find this dealership. Sean in Service was so friendly and efficient. My car was inspected and I’m now street legal. He even had the front license plate in More

by Juliegm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 05, 2025 -

Herb Chambers Honda responded

Julie, welcome to Massachusetts! We're delighted Sean and the team at Herb Chambers Honda In Boston could assist you so efficiently. Please don't hesitate to reach out if we can be of service again in the future!

June 04, 2025

Sean DeSilva was superb. He was very friendly and thorough with the review of the service and recall. More

by Zen2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 05, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided such a friendly and thorough experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback!

June 03, 2025

Best service with great employees to help to help with any problems that can come and solve it. More

by Sfpotter54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 03, 2025 -

Herb Chambers Honda responded

We're glad to hear it! Thank you so much for the five-star rating! – Herb Chambers Honda In Boston

June 02, 2025

I needed an appointment immediately since I was traveling and I was able to get an appointment on Saturday morning. I waited for my car and within a short time it was completed. They skip checked a few items More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chea
Jun 02, 2025 -

Herb Chambers Honda responded

Hi Lee, we're glad we could accommodate your schedule and get you back on the road quickly at Herb Chambers Honda in Boston. Safe travels!

June 02, 2025

Sean DeSilva is excellent. Great customer Service. Great work and timely. Quality work and great price. More

by psmcdonough41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 02, 2025 -

Herb Chambers Honda responded

Hi McDonough! We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston. Thank you for highlighting the quality and value of your experience with us!

June 02, 2025

Great dealership - they’re always transparent about pricing and they never try to add on unnecessary services More

by darshanaindira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 03, 2025 -

Herb Chambers Honda responded

Thank you for the positive feedback! We're glad to hear that our transparency and straightforward approach at Herb Chambers Honda In Boston made a great impression. We appreciate your support!

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