Herb Chambers Honda - Service Center

Sean went above in beyond with getting my vehicle in for a recall. Gold standard of service. a recall. Gold standard of service. More

Excellent customer service, friendly atmosphere and most of all, a gentleman by the name of Sean DeSilva who makes your visit a pleasant one. He makes you feel at home and makes sure that your satisfied. Gr of all, a gentleman by the name of Sean DeSilva who makes your visit a pleasant one. He makes you feel at home and makes sure that your satisfied. Great Job Sean, keep up the great work. More

My entire experience with Herb Chambers Honda Car dealership was excellent. From the time I drove up and was warmly greeted by the young man that took Car keys. The servant agent, Mr. Robert Hall w dealership was excellent. From the time I drove up and was warmly greeted by the young man that took Car keys. The servant agent, Mr. Robert Hall was very, very pleasant and helpful. Everyone I dealt with that day the Secretaries was so pleasant and nice what a great experience I was there for a recall on my car. I was given a ride to wait there while my car was ready ,which was a pleasant surprise. I didn’t need a ride back to pick up my vehicle, but one offered to me. thank you everyone For great customer service.♥️ More

Excellent customer service ,Nice friendly people ,I definitely recommend it to everyone l know if they need car repairs definitely recommend it to everyone l know if they need car repairs More

Scheduled drop off 730am met Sean at the counter and he explained what the recall was for. He gave me a timeline and it exceeded my expectations explained what the recall was for. He gave me a timeline and it exceeded my expectations More

nd I had an outstanding experience thanks to Sean DeSilva. The side mirror parts had been ordered a few days prior, but when installation began, we discovered that the wrong mirror side had been deli DeSilva. The side mirror parts had been ordered a few days prior, but when installation began, we discovered that the wrong mirror side had been delivered. Sean went above and beyond to ensure I still got my mirror replaced that same day. He made multiple calls to Honda to resolve the issue, coordinating to get the correct part delivered as quickly as possible. Throughout the entire process, he kept me informed and reassured me that he was doing everything he could to fix the situation. To top it off, despite the mix-up not being his or the dealership's fault, Sean generously took $100 off my service charges as a courtesy for the inconvenience of waiting. That level of customer service, dedication, and professionalism is rare to find! I truly appreciate Sean’s effort and commitment to making sure I left satisfied. If you ever need service at Herb Chambers, I highly recommend asking for Sean—he will take care of you! More

2/ 10/2025 Extremely happy Sean DeSilva Service Advisor and service manager Susan who saved me three to six THOUSAND DOLLARS. I had a transmission code, P0741 faulty Torque Converter. No recalls 2018 and service manager Susan who saved me three to six THOUSAND DOLLARS. I had a transmission code, P0741 faulty Torque Converter. No recalls 2018 Honda Pilot with 93,000 miles way out of warrantee. Shawn researched and found that Honda America had extended the warrantee for defective Torque Converters. Extended warrantee to cover a bunch of Honda models to 150 k miles and 8 years. Cost to repair ZERO. Sean was excellent getting parts and getting me out the door. 5 Stars + . I still can't wipe the smile off my face. Guess where I will be purchasing my next car.... Herb Chambers Boston. More

I was taken right away & the rep called me to remind me my sticker was expiring this month & offered to perform my inspection & I gladly accepted. When I came to pick up my car I was taken immediately & my my sticker was expiring this month & offered to perform my inspection & I gladly accepted. When I came to pick up my car I was taken immediately & my car was waiting for me More

They were friendly and most helpful from the minute my car was brought there till I picked it up ii got up dates from Nelson he told me step by step so I understood hour much things were going to be and w car was brought there till I picked it up ii got up dates from Nelson he told me step by step so I understood hour much things were going to be and was ready when he said! More

I had a great experience on 2/7/25 at Herb Chambers Honda in Boston Robert, from service, was extremely professional, fast, accurate, and a gentleman. He treated me so well that I didn’t mind the waiting t in Boston Robert, from service, was extremely professional, fast, accurate, and a gentleman. He treated me so well that I didn’t mind the waiting time. Thank you Robert! I’ll be back! PS: I would’ve loved a better choice of regular coffee. Next time, then 😉 More