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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,260 Reviews

1,260 Reviews of Herb Chambers Honda - Service Center

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August 28, 2023

Robert is very knowledgeable and professional and provides exceptional customer service .He tries to make sure all his customers are treated well. More

by The Boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're delighted to hear that Robert provided you with exceptional service at Herb Chambers Honda In Boston. We'll see you next time! Have a great day!

August 28, 2023

I received excellent customer service provided by Sean DeSilva on two occasions this past year for my 2013 Honda Fit. My recent service was done on Saturday 8/26. Sean is pleasant, knowledgeable and resp More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 28, 2023 -

Herb Chambers Honda responded

Mary, we're so glad to know that Sean has been able to provide you with excellent service for your Honda Fit here at Herb Chambers Honda In Boston. We appreciate the kind words and will be sure to pass them along!

August 27, 2023

The service team at Herb Chambers Honda, in Boston is outstanding. Sean Desilva our service professional was amazing. He was extremely courteous and professional. He communicated in a clear and concise m More

by MScardoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Aug 28, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're delighted to know that Sean and our team at Herb Chambers Honda in Boston have consistently provided you with outstanding service. We appreciate your recommendation and look forward to seeing you for your next visit! Have a great day!

August 27, 2023

Pleasant customer service, atmosphere was nice, and no long wait, so far a very good experience More

by Evonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Herb Chambers Honda responded

Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda In Boston. We appreciate it! We'll see you next time!

August 26, 2023

Had a positive experience at this with my honda, as my local car inspection didn't have the right plate holder. More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Aug 29, 2023 -

Herb Chambers Honda responded

Hi Wendy! We're glad to know you had a positive experience at Herb Chambers Honda In Boston! We always aim to provide the best service possible. Thanks for your review and we hope to see you again soon!

August 23, 2023

It was an satisfactory experience. I didn't have any problems communicating with Sean DeSilva, he not only explained my questions with respect, clearly and patiently, also worked effic More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 24, 2023 -

Herb Chambers Honda responded

Eve, it's great to know that Sean was able to provide you with such a positive experience at Herb Chambers Honda In Boston. We're glad he could answer all your questions and get your car back in less time than expected! Looking forward to seeing you again next time.

August 23, 2023

I had a positive experience on Tuesday 8/22! I worked with Sean DeSilva and was impressed by his customer service! He made the experience effortless! More

by Jeanniebell71@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 24, 2023 -

Herb Chambers Honda responded

We're so glad to know that Sean made your experience at Herb Chambers Honda in Boston effortless! We appreciate the positive feedback and look forward to serving you again.

August 22, 2023

Service tech Sean DeSilva is a perfectionist, just what you need to keep a car in top condition. Sean is also knowledgeable and caring, resolving even the most distressing situations with calm expertise. S More

by richardolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 23, 2023 -

Herb Chambers Honda responded

Richard, we're delighted to know that Sean's expertise and care made a positive impact on your experience at Herb Chambers Honda In Boston. We appreciate the high praise!

August 22, 2023

Sean desilva great customer service and speed. Arguably when I bough my car I ran through lots of problem but he been helping ever since. Increasing the hope of going to their dealer. Wound still More

by Cesar Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Aug 23, 2023 -

Herb Chambers Honda responded

Hey Cesar, thank you for the positive review! We're happy to hear that Sean has been able to assist you with your service needs here at Herb Chambers Honda In Boston. We'll see you next time! Safe travels!

August 20, 2023

Always great customer service. Customer service seems to be always Herb Chambers number one priority. More

by Bill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Honda responded

Hey Bill, we're happy to hear that you've consistently received great customer service here at Herb Chambers Honda In Boston. We appreciate your feedback and see you again! Safe travels!

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