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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,260 Reviews
Call Service Center (617) 731-0100

1,260 Reviews of Herb Chambers Honda - Service Center

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November 26, 2023

Each time I go to get my car serviced. The required services for an optimum vehicle performance, are explained to me clearly. And an estimated cost is provided. So no surprises. The staff More

by pechinskilinda
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
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Nov 28, 2023 -

Herb Chambers Honda responded

We're glad to know you've had consistent positive experiences with our service team at Herb Chambers Honda In Boston. We strive for clear communication and promptness, so it's great to see that reflected in your visits. Thanks for the review!

November 25, 2023

Always helpful and accommodating with my service needs, Robert ensures service done in a timely and efficient manner.. More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Herb Chambers Honda responded

Paul, we're glad to know Robert and our team at Herb Chambers Honda In Boston were able to meet your service needs efficiently. Thanks for sharing this positive feedback!

November 22, 2023

Everyone was very courteous and polite I would recommend this dealer and will buy my next car at this dealership More

by Lindamclaren0219
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King man yuen
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Nov 22, 2023 -

Herb Chambers Honda responded

We're so glad to know you had a positive experience with us at Herb Chambers Honda In Boston! Your recommendation means the world to us. Looking forward to assisting you with your next car purchase when the time comes!

November 17, 2023

The dealership is awesome and the staff are professional. Awesome experience! Will come back again! More

by Xiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
Report | Print
Nov 20, 2023 -

Herb Chambers Honda responded

Xiao, thanks so much for giving our Herb Chambers Honda In Boston team the opportunity to serve you - we look forward to doing so again in the future!

November 16, 2023

Outstanding customer service from Katherine! I wasn't expecting the service to be done on the same day! She made it looks simple and easier! Thank you! More

by MANUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
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Nov 16, 2023 -

Herb Chambers Honda responded

Hey Manuel, thank you for the 5-star rating! We're delighted to know Katherine provided you with excellent service at Herb Chambers Honda In Boston. We always aim for efficiency and simplicity! Safe travels!

November 16, 2023

Sean at Herb Chambers is a top-notch professional. From his attention to detail to his genuine care for customers, Sean truly stands out. I highly recommend him! 👍😊 More

by Stephanie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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Nov 16, 2023 -

Herb Chambers Honda responded

Hi Stephanie! We're delighted to know that Sean's attention to detail and customer care stood out during your visit at Herb Chambers Honda In Boston. Thanks for the recommendation!

November 16, 2023

Sean DeSilva was an amazing help during the service visit. He thoroughly explained all the details and spent time to walk me through the required maintenance. More

by Nadim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Nov 16, 2023 -

Herb Chambers Honda responded

Hi Nadim! It's great to know that Sean was able to provide you with the detailed and helpful service we strive for at Herb Chambers Honda In Boston. Thanks for sharing your experience!

November 16, 2023

Sean de Silva is the best service manager. You should hire more like him: thorough, knowledgeable, straightforward, effective. I don’t know what he is paid, but he deserves more. More

by richardolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean de Silva
Report | Print
Nov 17, 2023 -

Herb Chambers Honda responded

Hi Richard! We appreciate your feedback! It's great to know that Sean has been providing you with such excellent service at Herb Chambers Honda In Boston. We'll make sure he gets the recognition he deserves!

November 15, 2023

Kingman gave an excellent service for me. He did a great job. Thank you, Kingman. More

by Thien Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kingman
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Nov 15, 2023 -

Herb Chambers Honda responded

We appreciate your kind feedback, Thien, and can't wait to share it with King Man! Thanks so much for your business, from all of us here at Herb Chambers Honda In Boston!

November 12, 2023

Everyone was so pleasant and eager to help, even close to closing hours 10/10 experience. I was helped by Katherine Nguyen. Thank you Katherine for the thorough explanations regarding my car and maintenance More

by Riley Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Nguyen
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Nov 14, 2023 -

Herb Chambers Honda responded

Hi Riley! We're delighted to know that Katherine and our team at Herb Chambers Honda In Boston provided you with a top-notch experience. We appreciate your kind words!

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