Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,260 Reviews

1,260 Reviews of Herb Chambers Honda - Service Center

Sort by
December 03, 2023

They have great customer service,I truly appreciate the way they treated me. They took care of my needs ,also provided me with a ride pick up when my car was ready, excellent service More

by Ladivaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any one who interacted with me was nice
Dec 05, 2023 -

Herb Chambers Honda responded

We're delighted to know that you appreciated our customer service at Herb Chambers Honda In Boston. We always aim to provide excellent care and convenience for all of our customers. Thanks for the feedback!

December 03, 2023

Sean was professional and accurate in every aspect, thankfully for reps like Sean. Thank you! More

by joycelyn.d.meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Joycelyn! Thank you for leaving us this five-star review and kind words about Sean from our service team at Herb Chambers Honda In Boston! We'll see you next time!

December 03, 2023

The service provided at this Dealership was amazing. I went in for a state inspection sticker and the service advisor, Robert Hall, was very quick and prompt to tend to my vehicle. He provided outstandi More

by DairithGonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Dairith! It's great to know that Robert provided you with such a detailed and efficient service at Herb Chambers Honda In Boston. We appreciate your feedback and are here for any future needs!

December 03, 2023

The staff was professional and the work was done in a timely manner. Overall a very good experience. More

by korianson310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Dec 05, 2023 -

Herb Chambers Honda responded

Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

December 02, 2023

Nelson and the service staff are always super friendly and helpful! I’m Very satisfied with my service I was in and out within the hour and i called last minute for an oil change. More

by Rs0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Dec 04, 2023 -

Herb Chambers Honda responded

We're glad to know that Nelson and our service staff at Herb Chambers Honda In Boston were able to assist you efficiently, especially with a last-minute request. Thanks for the review!

December 02, 2023

Sean was great to work with. He is very informative, helpful, and down to earth. Highly recommend More

by leahdaly1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 04, 2023 -

Herb Chambers Honda responded

Thank you for coming to see Sean and the team! We look forward to assisting you again soon! - Herb Chambers Honda In Boston

December 01, 2023

I have my 2017 Honda Pilot service at Herb Chambers Honda of Boston. My car is having an issue of the transmission. There is a message on the dash board said transmission system problem. Sean DeSilva is my s More

by wlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 01, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to diagnose and fix your transmission issue promptly. It's great that the extended warranty came in handy! We appreciate your trust in us for servicing your 2017 Honda Pilot, thank you!

December 01, 2023

I like the way you guys treat the customer keep going guys never change thank you More

by a.desarmes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're committed to providing an excellent customer service experience at Herb Chambers Honda In Boston. We appreciate your loyalty and see you again! Safe travels!

November 29, 2023

My Husband and I were both lucky to have Katherine Nguyen as our helper. She took good care of us. She is very attentive, focused and determined. She likes what she does, anybody can tell. We did our servi More

by daphmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Nguyen
Nov 30, 2023 -

Herb Chambers Honda responded

We're delighted to know that Katherine provided excellent service during your visit at Herb Chambers Honda In Boston. It's great to see you felt well taken care of and appreciated the timely manner in which we handled everything, including arranging an Uber ride for you. Thanks for choosing us as your dealership!

November 28, 2023

Saved me from unnecessary work on my car. We’re very honest and transparent about the whole process. Great communication. More

by Annie.batten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 28, 2023 -

Herb Chambers Honda responded

Hi Annie! We're glad to know that you appreciated our transparency and communication at Herb Chambers Honda In Boston. We believe in honesty as the best policy! Thanks for your review.

...
29
...