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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,260 Reviews

1,260 Reviews of Herb Chambers Honda - Service Center

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January 07, 2024

Great service! I can trust my car is in good hands when I need service. More

by Ihsan897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

January 06, 2024

Very professional and approachable service department. Susan Tarquini, Service Director, met with me and understood my concerns about changing to a new service department after moving to the area. She i More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Jan 08, 2024 -

Herb Chambers Honda responded

It's great to know that Susan and Sean were able to provide you with such a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you with any future service needs!

January 06, 2024

They really help me with my tire it’s a pain in the but especially how expensive it is. More

by Artillerygunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

Hello - we understand how frustrating and costly tire issues can be, and we appreciate your feedback. Our goal is to provide excellent service and support to make your experience as smooth as possible at Herb Chambers Honda In Boston!

January 05, 2024

Nelson was very friendly on my arrival. This was my first experience with the Service Dept. More

by bjk02124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We're glad to hear that Nelson made your first trip to our service center such a positive one. Thank you for being a Herb Chambers Honda In Boston customer!

January 05, 2024

The staff was extremely helpful, polite and attentive. I have always found them to be very professional and polite More

by jamesryanadr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

James, we're glad to know our team at Herb Chambers Honda In Boston was able to provide you with the attentive and professional service you deserve. Thanks for sharing your experience!

January 05, 2024

Great service from Dahl. He answered all my questions . Very knowledgeable about my concerns. Thanks! More

by Cellys84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahl
Jan 08, 2024 -

Herb Chambers Honda responded

Hi Celly! We're glad to know that Dahl was able to assist you and answer all your questions at Herb Chambers Honda In Boston. We appreciate the positive feedback!

January 04, 2024

They give you a clear understanding of the work that needs to be done, and the work is done well More

by Joplin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 04, 2024 -

Herb Chambers Honda responded

Hey Joplin! We appreciate your positive feedback and hope to serve you again in the future. Safe travels!- The Herb Chambers Honda In Boston Team

December 28, 2023

Sean DeSilva is very professional and friendly. He made my visit to the Hoda service center very enjoyable and relaxing. Mr. DeSilva explained everything that I needed to know in a very professio More

by guguus1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 02, 2024 -

Herb Chambers Honda responded

Hi Guguus! We're glad to know that Sean made your visit enjoyable and informative at Herb Chambers Honda In Boston. We appreciate the feedback!

December 24, 2023

Outstanding customer service from Robert Hall. He goes above & beyond to explain details to this 80 year old More

by Nora Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Honda responded

Hey Nora, thank you for the 5-star rating! We're delighted to know that Robert provided you with outstanding service at Herb Chambers Honda In Boston. We always aim for our customers to leave feeling well-informed and taken care of!

December 22, 2023

Sean DeSilva was incredibly friendly, knowledgeable and professionals. He went through the process of maintenance step by step, with a detail explanation. I Would recommend Herb Chambers Honda to anyone, v More

by bderaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 22, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean's friendly and knowledgeable service made your experience at Herb Chambers Honda in Boston a pleasant one. Thanks for recommending us, we appreciate it!

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