Herb Chambers Honda - Service Center

The service I got from Sean DeSilva and Susan Tarquini, the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. More

I brought my vehicle in to replace a side view mirror. Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, I want to thank Henry for previously identifying the part # needed by the Parts Dept. to procure the mirror. A great team of Service Advisers. I have always been very satisfied when I bring my vehicle in for service. More

I wanted to say Thanks for your dedication service you provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and re provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and resolving issues efficiently. Well done! More

If you are looking to buy or service a car don’t come in here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this lo here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this location. More

My vehicle was recalled. I made an appointment for this service and an oil change. Sean DeSilva checked me in quickly. He was polite and professional. Vehicle was ready in 2 I made an appointment for this service and an oil change. Sean DeSilva checked me in quickly. He was polite and professional. Vehicle was ready in 2 hours. More

I received a letter in the mail that there was a recall on my car. I made an appointment online and worked with Sean DeSilva upon arrival. He provided an excellent customer service experience. He was thor on my car. I made an appointment online and worked with Sean DeSilva upon arrival. He provided an excellent customer service experience. He was thorough on what would be repaired on car, set correct expectations on the time it would take, and he explained that I actually had covered services for either 24,000 miles/2-years that I was not utilizing and was able to tack on the oil change and tire rotation for me. Solely based on the service experience, ( NOT point of sale experience) I will return to this branch to have my car serviced and will request to work with Sean again due to the professional and personable customer service he provided. More

Very professional individual. The experience was a polite one. No issues from the oil change. The experience was a polite one. No issues from the oil change. More

Service repairman and customer service individual were punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. More

Always receive great customer service at Herb Chambers in Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigat Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigating all the aspects of providing excellent service look easy. This is why I keep returning! More

Herb Chambers Honda Boston Center is an excellent service. It's easy to book/modify an appointment online. I brought my Honda CR-V Hybrid 2025 to Herb Chambers Honda Boston for a steering issue recal service. It's easy to book/modify an appointment online. I brought my Honda CR-V Hybrid 2025 to Herb Chambers Honda Boston for a steering issue recall and Sean DeSilva was the person who worked with me on check-in. He is polite and professional. The repair took longer than expected, however, the work was done very good. The technician also cleaned up after he finished the job. Sean DeSilva and the technician have exceeded my expectations. In addition, the waiting area is comfortable. Highly recommended! More