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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,317 Reviews

1,317 Reviews of Herb Chambers Honda - Service Center

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April 30, 2025

Sean Da Silva, a highly professional and attentive individual, assisted me today with an issue I was facing with my Honda CRV. This was not the first time Sean had helped me, and I can confidently say More

by Michbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
May 01, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear that his professionalism and attentiveness consistently make a positive impact. Your kind words mean a lot to us, and we'll be sure to pass them along.

April 29, 2025

very friendly And good service I felt satisfied very respectful very kind and and reliable More

by Rafael
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Herb Chambers Honda responded

Rafael, we appreciate your positive feedback to our team at Herb Chambers Honda In Boston. See you next time. Safe travels!

April 29, 2025

sean and the service department are the worlds most wonderful people to grace the planet More

by arkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 27, 2025

I can't complain everything it's wonderful they have good cars and they give good services. More

by Caseusmarcwidmaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Caseus! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 27, 2025

This is my last time going to Herb Chambers. Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service re More

by fhch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the service delays and communication issues. We strive for efficiency and attentive customer care, so it's disappointing to learn we fell short. Please reach out directly if you'd like us to address this further or assist. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 26, 2025

Was there for service. Very professional staff, gave clear explanation of service to be performed and expected costs. Waited for car; reasonable time for service and comfor More

by ptrombly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norlin
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Trombly! Thank you for sharing your experience with us at Herb Chambers Honda In Boston! We're glad to hear our team provided clear communication and a comfortable waiting area during your visit. We appreciate the feedback and look forward to serving you again in the future!

April 26, 2025

It is trustful and helpful service center. We have been with this dealer service since 2010. More

by akyan4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda responded

Hi Akyan! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 24, 2025

Herb Chambers Honda Boston service is excellent. Nice staff and clean area. Sean DeSilva is friendly and professional. He offered me a ride to and from home, but I wanted to stay in the waiting area More

by PhuHo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 24, 2025 -

Herb Chambers Honda responded

Thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that Sean and our team provided excellent service and a comfortable experience. Enjoy the car wash coupon, and we look forward to serving you again in the future!

April 23, 2025

The service was prompt, courteous, and efficient. They had to order a part, so kept my car overnight, but offered me a ride to and from home. The car was ready before the estimated time, and they gav More

by uclibrary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 23, 2025 -

Herb Chambers Honda responded

We're delighted to hear about your positive experience with the team at Herb Chambers Honda in Boston! It's great that they provided prompt service and went above and beyond by offering a ride and a coupon for a free car wash. We appreciate your feedback, and we look forward to serving you again in the future!

April 22, 2025

Didn't have to wait long for an appointment and was treated we with courtesy and professionalism by all. More

by pmed0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
Apr 23, 2025 -

Herb Chambers Honda responded

We're delighted to hear that your experience at Herb Chambers Honda In Boston was both prompt and professional. Thank you for sharing this positive feedback!