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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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February 13, 2025

2/ 10/2025 Extremely happy Sean DeSilva Service Advisor and service manager Susan who saved me three to six THOUSAND DOLLARS. I had a transmission code, P0741 faulty Torque Converter. No recalls 2018 More

by Bgbobgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva Service Advisor 5 Stars+
Feb 14, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean and Susan were able to assist you so effectively at Herb Chambers Honda in Boston! It's fantastic that they could save you a significant amount on your repair. We appreciate your trust, and we look forward to helping with your next car purchase!

February 12, 2025

I was taken right away & the rep called me to remind me my sticker was expiring this month & offered to perform my inspection & I gladly accepted. When I came to pick up my car I was taken immediately & my More

by pegobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norlin
Feb 12, 2025 -

Herb Chambers Honda responded

Hi Brien, we're delighted to hear that our team at Herb Chambers Honda In Boston provided you with prompt and attentive service. It's great to know we could assist with your inspection needs as well. Thank you for choosing us! Safe travels!

February 10, 2025

They were friendly and most helpful from the minute my car was brought there till I picked it up ii got up dates from Nelson he told me step by step so I understood hour much things were going to be and w More

by Cacampea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson from service department
Feb 10, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Nelson and the team at Herb Chambers Honda In Boston provided you with excellent service and clear communication throughout your visit. Thank you for sharing your experience, we appreciate it! Safe travels!

February 10, 2025

I had a great experience on 2/7/25 at Herb Chambers Honda in Boston Robert, from service, was extremely professional, fast, accurate, and a gentleman. He treated me so well that I didn’t mind the waiting t More

by vton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience at Herb Chambers Honda in Boston! We're delighted to hear that Robert provided such excellent service. We'll take note of the coffee suggestion and look forward to welcoming you back in the future!

February 08, 2025

Great customer service…I went to get a new key. They test road my car and seen that something was wrong and called me and told me about it. They fixed it fast and my car was out in no time. More

by Ilonasimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Feb 10, 2025 -

Herb Chambers Honda responded

Hi Ilonasimpson! We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with great customer service and a quick fix for your car. Thanks for sharing your experience!

February 07, 2025

Sean is a great person he helps me out a lot talks to me about what is wrong with the car and polite I would recommend people to come here for service everybody is nice More

by James and Ellen macpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Feb 08, 2025 -

Herb Chambers Honda responded

Hi James and Ellen! We're delighted to hear that Sean provided such helpful service at Herb Chambers Honda In Boston. Thank you for recommending us!

February 06, 2025

It was so wonderful to have a service advisor like Sean DaSilva , to work in a place like Honda Chambers of Boston. He is so polite and helpful, he knows his business, Keep it up the good work, More

by Centeio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Feb 07, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean DaSilva at Herb Chambers Honda In Boston! We're delighted to hear that his politeness and expertise made a positive impact. We appreciate the support and look forward to serving you again in the future!

February 02, 2025

The service was professional. It was on time and they accommodated me. The maintenance brought everything up to date. The charge for the parts was reasonable. Everyone was m More

by jbjbolduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers Honda responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Honda In Boston! Thank you for your kind words, and we're glad we could provide timely and courteous service. We look forward to assisting you again in the future!

January 31, 2025

I have been a customer of Herb Chambers Boston for about 30 years. I trust them and their customer service is unparalleled. More

by milocat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chea
Jan 31, 2025 -

Herb Chambers Honda responded

Thank you for being a loyal customer of Herb Chambers Honda In Boston for so many years! We're delighted to hear that our service has earned your trust. We look forward to continuing to serve you in the future!

January 31, 2025

Always professional and accommodating. Since I purchased the vehicle I always bring it to Honda for service. My next purchase will be with you! More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I usually deal with Robert but this time it was Nelson. Experience was still good. Thanks
Jan 31, 2025 -

Herb Chambers Honda responded

Debra, we're delighted to hear that you've had such positive experiences with our team at Herb Chambers Honda In Boston! Thank you for your continued trust and loyalty. We look forward to assisting you with your next purchase!