Herb Chambers Honda - Service Center

martha nguyen was probably the most attentive ,thorough, and most helpful service agents i've EVER dealt with in almost 35 years of owning a car!! -very attentive,extremely knowledgeable, energetic, genuine and most helpful service agents i've EVER dealt with in almost 35 years of owning a car!! -very attentive,extremely knowledgeable, energetic, genuine and friendly - she really "gets it" no song and dance, double talk,etc.-it's almost corny but she obviously REALLY DOES CARE!!---i seldom reply to these surveys but martha is extraordinarily good - don't let her get away and please take good care of her!- mark stacy (617-3313773) More

I wanted to follow up and thank Martha Nguyen for the great service at the Honda dealership this past weekend. She made a painful situation a little less painful. I appreciate some of the discounts as great service at the Honda dealership this past weekend. She made a painful situation a little less painful. I appreciate some of the discounts as well as her attitude. Would definitely return to this dealership. Erik Markovs More

I had a frustrating experience purchasing my car, however, I had a much better experience when I recently brought the car in for service. I was welcomed by Paul, who was friendly and professional. however, I had a much better experience when I recently brought the car in for service. I was welcomed by Paul, who was friendly and professional. He kept me informed of the status of my car throughout the day and walked me through an inspection of everything that was fixed on the car. Paul answered all my questions and made sure I was happy with the service before I departed. More

Paul went above and beyond the usual service support - he called on my cell phone to let me know how my car was progressing. He was friendly and courteous as well. called on my cell phone to let me know how my car was progressing. He was friendly and courteous as well. More

Paul was great the whole way through. Explained the service, costs, and estimated exactly how long the work would take. The wife and I went out for lunch and when we came back Paul greeted us, letting service, costs, and estimated exactly how long the work would take. The wife and I went out for lunch and when we came back Paul greeted us, letting us know it would be another 10 minutes until the car was ready. He even prepped the AC for us so the car was nice and cool when we got in. Overall, the best experience I had at Herbs. I bought this car at Herbs three years ago when I actually lived in Allston. Now I'm out in the suburbs, but still come all the way into the city to get it serviced here. Highly recommended. More

First time customer at HC Honda so I was definitely a bit skeptical going in. Throughout the process however, Paul was great and he earned my trust by taking excellent care of me and my car. I will be coming skeptical going in. Throughout the process however, Paul was great and he earned my trust by taking excellent care of me and my car. I will be coming back. More

Hi, I wanted to take few minutes of my time to write Hi, I wanted to take few minutes of my time to write this review for service consultant, Martha Nguyen because her service to customers was great. Hi, I wanted to take few minutes of my time to write this review for service consultant, Martha Nguyen because her service to customers was great. I didn’t have an appointment made prior to coming in, but soon as I drove in, Martha Nguyen come up and introduced herself very friendly and took care of the service required to my car properly with good explanation. The whole service at Herb chambers Boston with Martha Nguyen was pleasant. She wasn’t rushing, took enough time very patiently to explain the problems in detail. More importantly, I noticed her positive attitude and friendliness has made my service and experience pleasant. I am sure, any customer deals with her will leave with a positive attitude and feeling satisfied of getting their car serviced at Herb chamber, Boston. More

My Honda needed scheduled maintenance but I also wwas experiencing problems with tires and brakes. After my auto was seen, Paul gave me a very detailed explanation of what needed to be done. He was caref experiencing problems with tires and brakes. After my auto was seen, Paul gave me a very detailed explanation of what needed to be done. He was careful to differentiate between what needed to be done immediately for safety reasons and what could be put off until the next scheduled maintenance visit. Paul was efficient, sensitive to my time needs, kept me regularly updated as to status and was thorugh iun explaining the work done. My experience has always been very good at Chambers Honda but I think Paul should be singled out for making me feel knowledgeable and comfortable in dealing with the repair issues and servicing. More

Paul was fantastic - he was extrememly patient with me and my lack of knowledge (of cars in general, but in particular my wife's car - which I had no idea what was wrong with it). In a VERY busy afternoo and my lack of knowledge (of cars in general, but in particular my wife's car - which I had no idea what was wrong with it). In a VERY busy afternoon he still took me by the hand and brought me through everything step by step. He was the antithesis of what I expected a car dealership guy to be. I certainly recommend Paul and look forward to working with him again in the future. More

Everyone at Herb Chambers Honda is welcoming and very nice. My experience has always included a speedy check in which includes a full explanation of the services to be performed, cost and approximate tim nice. My experience has always included a speedy check in which includes a full explanation of the services to be performed, cost and approximate time needed to complete the service. Based on the outstanding service of employees I would recommend Herb Chambers Honda to anyone looking for a car. More