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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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December 05, 2016

friendly quick service, quick diagnosis and repair I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until More

by davidfoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, David! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Easy to work with, fair, and, honest. My car was making a weird noise. I called to see if they could help and they had me come right in... no appointment needed. After they had a certified More

by GDawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can assist you with in the future! Best, Nick Surdis, General Manager

December 04, 2016

No surprises; easy service visit I had an appointment just for an oil change and tire rotation, which was completed on time. And they also alerted me that the battery life is low and More

by LoyalHondaOwner
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Herb Chambers Service staff Rocks! I've been getting Honda service for my Honda Civic for 2 years now, oil changes, replaced tires after hitting potholes on Boston streets, brake servic More

by BrianonMissionHill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Brian! It is so kind of you to compliment our Service Department. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Nick Surdis, General Manager

December 04, 2016

great experience as before this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also More

by Rui Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Rui, for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 04, 2016

Great experience I've always had a good experience at Herb Chambers Boston initially when I purchased my 2013 Accord and since then in service. Recently I had my car s More

by Fuller St Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! We appreciate you leaving such a kind review. We think Theresa is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

December 04, 2016

periodic maintenance i get good service which is why I return and also when I was replacing a Honda Accord with a Honda CRV I choose to purchase from Herb Chambers Honda o More

by Bad Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 04, 2016

Best Dealer I have ever Used I bought my latest car from this dealer because I liked their service so much. I will have to admit that one of the things I really like is that they More

by hrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 03, 2016

A++++ Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! More

by Ed Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review, Ed! We'll be sure to tell our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 03, 2016

Tereza is very nice. Tereza was my service advisor. She was very nice The car was taken car of very quickly and came back very clean. She was very nice. I came in f More

by Hondaguy1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

I appreciate you taking the time to share your feedback. I am the new General Manager and I would like to apologize for any past experiences that have left a bad taste. I'd also like to reach out, so I can speak to you personally. At your convenience would you mind shooting me an email with your best contact information? Or perhaps sending me a message via DealerRater? I hope to hear from you. Best, Nick Surdis, General Manager

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