Herb Chambers Honda - Service Center

It was my first time at this dealership. My experience here was great! I was welcomed very friendly by Kyle Ryan a service advisor. He made sure all my questions were answered. I even receive My experience here was great! I was welcomed very friendly by Kyle Ryan a service advisor. He made sure all my questions were answered. I even received a pretty flower as I waited. Kyle also provided me with his business card in case a had other questions or concerns after my visit. I was presented with a Honda keychain and complimentary car wash when my oil change was done. Great customer service, friendly staff, and wait time was not bad (just a little over an hour with no appointment) I will be coming here everytime I need to service my vehicle. thank you Kyle for your service and commitment to endure I had a great experience you guys have gained a new customer :) More

Prompt efficient service The service department took my car for oil change 1/2 hour before my scheduled time. They performed an oil change and general safety inspection in ap The service department took my car for oil change 1/2 hour before my scheduled time. They performed an oil change and general safety inspection in approx 1 hour while I waited and the service agent (Sean) explained in detail the results. Very efficient service. More

Sean is very helpful with my Honda Fit service Sean has been very help with setting up the Takata airbag recall and oil change service. He has also helped with arranging a shuttle for me to get t Sean has been very help with setting up the Takata airbag recall and oil change service. He has also helped with arranging a shuttle for me to get to JFK T station. I appreciate his help during the entire service experience. More

Excellent Front Desk Service, especially Nick Tarquini I like a front-desk person who understand the technical problem I am describing and here we have Nick Tarquini who is precisely that person. I told h I like a front-desk person who understand the technical problem I am describing and here we have Nick Tarquini who is precisely that person. I told him about a little noise in the engine and he quickly responded and explain to me that it is due to certain engine mechanism that produce those noise. However, he will ask the mechanics to check it out and confirm his theory. Indeed, it turns out that there was no problem. Nick further helped me with the coupon I was trying to use. Nick has provided first-class service. Keep it up, Nick. Thank you More

Herb Chamber forgot to order my part Schedule an appointment to have my car to have the airbag replace three week before appointment time. Call and confirmed I have an appointment the wee Schedule an appointment to have my car to have the airbag replace three week before appointment time. Call and confirmed I have an appointment the week before. Came their, Herb Camber told me the part is not here. I ask why noone call me, they said they try. Very disappointed. More

oil and filter change. Tire rotation. Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit aga Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit again. More

Honda savers I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of ser I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of service. My service specialist walked me threw step by step of everything that was to happen and he was very professional and explained all other services I look like I need and advised me to bring it in to have it serviced. Thanks Honda for the great work from everyone. More

Very flexible customer service, even better than on Comm Av. I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traff I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traffic both ways, no matter what the hour. More

They lost car information, may be it is your car next I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I went to valvoline for tire rotation. They did tests in front of me and they told me that the improper replacement of wheel lock with lug nuts lead to damaged wheel studs. Now, I went again to ask them about this issue, however, they do not have any logs of my car being serviced there. On the top of that they are asking me for evidence that it was their fault and now they are asking me to pay for inspecting about the problem with my vehicle that they created. This is neither right nor a respectable way to treat the customer. Staff was trying to help as they remembered me, however, the manager was very rude. This might not be a new thing for them, but I will end up paying for clearing the mess created by them. More