1,277 Reviews of Herb Chambers Honda - Service Center
Oil change and new tire The customer service was exceptional. Sean’s the man! I went in for an oil change and he found there was a nail in my tire! The customer service was exceptional. Sean’s the man! I went in for an oil change and he found there was a nail in my tire! More
truely exceptional experience on the recent services Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. H Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. He showed me with charts and explained the parts that failed to work properly. Later he identified that the alternator belt was worn and need to be replaced, so he discussed with me and showed me a short belt that worn, and then I agreed to replace the belt. Overall it's a pleasure experience to be in the dealership to do services for my old car. I would recommend my friends to go there also. More
Outstanding service I have been a Herb Chambers Honda Boston customer since 1988, and have purchased six Accords there over the years. I always bring my cars to Herb Cha I have been a Herb Chambers Honda Boston customer since 1988, and have purchased six Accords there over the years. I always bring my cars to Herb Chambers for service and have always had reliable, fast service. The one I didn't (transmission problem I brought to a specialize transmission company), I ended up with multiple problems and had to bring the car to Herb Chambers to be fixed again. I can't say enough about the professionalism of their service and sales departments. More
Always quick service Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. More
Every detail of my visit was pleasant and professional Although I was only there to wait for my annual auto inspection, every step from being met at the door, to the intake agent, Fred Fox, to the waiting Although I was only there to wait for my annual auto inspection, every step from being met at the door, to the intake agent, Fred Fox, to the waiting area and pick up was easy and more than comfortable. The service took less than 30 mins. More
Best quality service oil &filter Excellent, well done I recommend to everyone thanks Honda team . Next time I expect the service and professionalism. Keep up the service in the right Excellent, well done I recommend to everyone thanks Honda team . Next time I expect the service and professionalism. Keep up the service in the right levels More
Car won’t start I gave this a high rating due to great customer service. The advisor was very knowledgeable. In am not a mechanic buy in simple terms she explained I gave this a high rating due to great customer service. The advisor was very knowledgeable. In am not a mechanic buy in simple terms she explained what was happening. She reminded me of my oil change and car inspection. Will be returning this week for the inspection. Well job. More
Good service. I have had good service coming to Herb Chambers, and I hope the good work keeps up. Thank you very much. I'll keep coming. I have had good service coming to Herb Chambers, and I hope the good work keeps up. Thank you very much. I'll keep coming. More
Tire plug I made an appointment and got in right when scheduled. They gave me an estimate for the time it would take and the cost, and were right on for both. I made an appointment and got in right when scheduled. They gave me an estimate for the time it would take and the cost, and were right on for both. More
Quick turnaround I went in thinking I only needed an oil change, but Sean informed me it was also time for a tire rotation. Both services and a car wash were done in I went in thinking I only needed an oil change, but Sean informed me it was also time for a tire rotation. Both services and a car wash were done in a short time so I could get back to doing all the other things I needed to do that day. Everything in my car was also checked and an explanation given on the status of all systems. More