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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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October 23, 2018

Oil change and new tire The customer service was exceptional. Sean’s the man! I went in for an oil change and he found there was a nail in my tire! More

by George Restrepo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Omoregie
Oct 23, 2018 -

Herb Chambers Honda responded

Thank you for your review. Glad we found that nail before it was too late! Best, Joel Ginsburg, General Manager.

October 23, 2018

truely exceptional experience on the recent services Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. H More

by debin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Outstanding service I have been a Herb Chambers Honda Boston customer since 1988, and have purchased six Accords there over the years. I always bring my cars to Herb Cha More

by Ken W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
October 13, 2018

Always quick service Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. More

by Lindafromboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Every detail of my visit was pleasant and professional Although I was only there to wait for my annual auto inspection, every step from being met at the door, to the intake agent, Fred Fox, to the waiting More

by Rfran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Fox
September 28, 2018

Best quality service oil &filter Excellent, well done I recommend to everyone thanks Honda team . Next time I expect the service and professionalism. Keep up the service in the right More

by Car life,2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Desroches, Tereza Guzman
September 23, 2018

Car won’t start I gave this a high rating due to great customer service. The advisor was very knowledgeable. In am not a mechanic buy in simple terms she explained More

by Perez612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
September 21, 2018

Good service. I have had good service coming to Herb Chambers, and I hope the good work keeps up. Thank you very much. I'll keep coming. More

by mplo248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I spoke with a service advisor named Tony, but wasn't entirely satisfied with his advice., Tereza Guzman, Keith Banks Obanor
September 21, 2018

Tire plug I made an appointment and got in right when scheduled. They gave me an estimate for the time it would take and the cost, and were right on for both. More

by Popped tire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - was at the second desk on the left wall of the service check-in
September 19, 2018

Quick turnaround I went in thinking I only needed an oil change, but Sean informed me it was also time for a tire rotation. Both services and a car wash were done in More

by jac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza is my usual service person, but it was her day off so Sean D helped me, Tereza Guzman
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