Herb Chambers Honda - Service Center

Sean is very helpful with my Honda Fit service Sean has been very help with setting up the Takata airbag recall and oil change service. He has also helped with arranging a shuttle for me to get t Sean has been very help with setting up the Takata airbag recall and oil change service. He has also helped with arranging a shuttle for me to get to JFK T station. I appreciate his help during the entire service experience. More

Excellent Front Desk Service, especially Nick Tarquini I like a front-desk person who understand the technical problem I am describing and here we have Nick Tarquini who is precisely that person. I told h I like a front-desk person who understand the technical problem I am describing and here we have Nick Tarquini who is precisely that person. I told him about a little noise in the engine and he quickly responded and explain to me that it is due to certain engine mechanism that produce those noise. However, he will ask the mechanics to check it out and confirm his theory. Indeed, it turns out that there was no problem. Nick further helped me with the coupon I was trying to use. Nick has provided first-class service. Keep it up, Nick. Thank you More

Herb Chamber forgot to order my part Schedule an appointment to have my car to have the airbag replace three week before appointment time. Call and confirmed I have an appointment the wee Schedule an appointment to have my car to have the airbag replace three week before appointment time. Call and confirmed I have an appointment the week before. Came their, Herb Camber told me the part is not here. I ask why noone call me, they said they try. Very disappointed. More

oil and filter change. Tire rotation. Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit aga Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit again. More

Very flexible customer service, even better than on Comm Av. I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traff I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traffic both ways, no matter what the hour. More

Honda savers I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of ser I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of service. My service specialist walked me threw step by step of everything that was to happen and he was very professional and explained all other services I look like I need and advised me to bring it in to have it serviced. Thanks Honda for the great work from everyone. More

They lost car information, may be it is your car next I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I went to valvoline for tire rotation. They did tests in front of me and they told me that the improper replacement of wheel lock with lug nuts lead to damaged wheel studs. Now, I went again to ask them about this issue, however, they do not have any logs of my car being serviced there. On the top of that they are asking me for evidence that it was their fault and now they are asking me to pay for inspecting about the problem with my vehicle that they created. This is neither right nor a respectable way to treat the customer. Staff was trying to help as they remembered me, however, the manager was very rude. This might not be a new thing for them, but I will end up paying for clearing the mess created by them. More

Was in for a recall and service minder oil change and tire r Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. I opted to wait after learning the work would take roughly 2 hours. The waiting area was comfortable with drink and snack options. I was pleasantly surprised when I was informed my vehicle was ready after an hour. I was given a voucher for a car wash down the street. I was somewhat disappointed to learn that I could not get my navigation maps updated, I needed to do this on my own. For the amount I paid for the vehicle map updates are not an unreasonable request. Overall I would recommend the service department to others. More

Friendly and helpful. Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got decent fuel mileage.), but I have found them very friendly and helpful, I'd been going to them for service when they were over in Allston-Brighton, because I liked their service, I decided to stick with them when they moved down to Dorchester. One of the advisers, who knew me, greeted me when I came in, and I only had to wait a few minutes. The new place is surprisingly easy to get to from where I live, but it's best to make an appointment for mid-morning, since the Southeast Expressway traffic can be brutal on both sides. It was worth going to. More