Herb Chambers Honda - Service Center

Excellent Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. More

Great service Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn’t realize that doing a software update would also require the oil to be changed. However, after talking further with Teresa about it, she did a great job explaining everything including prorating my next oil change service accordingly. Although this is unrelated to the service, I would like to express my displeasure with Herb Chambers moving to a new Dorchester location. This will be very inconvenient for us, and will require us thinking about where to service our car on and on going basis. I realize business is business, but I have a difficult time believing that this relocation will be a positive move for the many, many customers he has in the Brookline/ Newton/ Brighton area. He has been in this location for as many years as I can remember. More

Brake repair on short notice Began hearing a scraping noise from rear brake area. I checked what I could and determined no fluids leaking and no obvious dragging parts. Called o Began hearing a scraping noise from rear brake area. I checked what I could and determined no fluids leaking and no obvious dragging parts. Called on a Tuesday PM, dropped off car and service was done timely the next day including oil change, tire rotation and warranty air bag replacement. More

Most responsive service We were so impressed that she callked us to advise that our towed car had arrived and she kept us well updated. We were most impressed and will be bac We were so impressed that she callked us to advise that our towed car had arrived and she kept us well updated. We were most impressed and will be back! More

It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it deserves! More

Outstanding service We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an es We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an estimate More

Great customer service Sean was very informative and helpful. He explained everything and was very patient with me and all my questions. I took He time to show me exactly wh Sean was very informative and helpful. He explained everything and was very patient with me and all my questions. I took He time to show me exactly what going to be done on my car. Thank you so much. More

Resolute Service It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I hav It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I have put 240K miles on it in the last 8 years, and this year they have changed my struts, ball joints and arms. I have had only gentle nudges that maybe it's time top "upgrade" More