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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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January 28, 2020

Service was excellent and fast the car was ready on time i was texted with the update for wiper blades and air filter wich i originally did not know i needed More

by Bobhickey58
Recommend Dealer
Yes
Employees Worked With
Nicole, lee
January 28, 2020

I had an appointment, everything was on time including completion of the work. The service associate I worked with explained everything ahead of time, there were no surprises. Overall, a very good experi More

by Michbro
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

I came in without an appointment. I needed a new tire quickly but was in a time crunch. DJ Jackson made sure I was done by the time I needed to be. He was kind, professional and personable. More

by Stumpa71
Recommend Dealer
Yes
Employees Worked With
DJ Jackson
January 20, 2020

Honda Pilot The service was promptly completed with great communication. Vehicle was ready at the promised time. All personnel were professional and detailed. Tha More

by RICK D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

This is a great dealership with excellent service! There is a very efficient system in place & service persons are knowledgeable, helpful & personable in providing service. I am very pleased & impressed wit More

by Anne Marie
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
January 04, 2020

I went to get my car serviced for the first time at their new location and Nicole Lee was very friendly and professional and provided me with excellent service. More

by Omar.Nunez
Recommend Dealer
Yes
Employees Worked With
Nicole Lee
January 02, 2020

Excellent service! My husband brought the car in, so I'm not sure of the name that helped him. My husband did tell me to make sure I gave a great review though. He sai More

by cathyfost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Jackson
January 01, 2020

I’ve always been told “don’t go to the dealer, they are too expensive.” Well, with the coupon I received, I got an oil change, tire rotation and a free car wash for $60. That is a great deal! I was very More

by eganke
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

No reply to my email Wrote an email expressing dissatisfaction with the service. Received an email requesting dissastisfaction specifics from T Pasquarella. No response More

by gchin81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

All staff that I’ve come across here has always been pleasant and helpful. Never had problems with questions, getting answers, or service that I want. Whenever I come here it’s always been a pleasant e More

by Cottonman100
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Mustafa is nice too. Whenever I think new car he’s the guy that comes in mind. lol he’s the guy whom sends me all the information nearly persuading me to get a new car until I’m reminded that I don’t want one lol, Travis Earle, Makayla Carter-Harris, Paul Watson
Feb 08, 2020 -

Herb Chambers Honda responded

Thank you for your kind review! We are very glad to hear everything went well with all the staff involved. Ahmed Mustafa, Travis, Makayla, Paul and Robert are all very happy to assist you at anytime. Thank you for being part of our family! Kind regards,

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