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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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October 22, 2024

Sean is literally amazing and gets the job done everytime. Super thankful for him. He makes sure I stay on top of things with my car, even though I’m just a girl and don’t know much. More

by Saphira Delice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 23, 2024 -

Herb Chambers Honda responded

It's fantastic to hear that Sean has been such a great help at Herb Chambers Honda In Boston! We're glad he keeps you informed and ensures everything is running smoothly with your car. Thanks for sharing this wonderful feedback!

October 22, 2024

I had a wonderful experience! Robert was amazing!! he as so helpful and kind to me! More

by Djita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda responded

Djita, thank you for the wonderful review! We're happy to hear Robert took excellent care of you and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

October 19, 2024

General is very knowledgeable about the recalls and other aspects of my vehicle extremely plate and very knowledgeable More

by wba151030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team at Herb Chambers Honda In Boston provided knowledgeable and polite service regarding your vehicle! Safe travels!

October 17, 2024

Sean Dasilva Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the sto More

by murban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Ka Lun Po
Oct 18, 2024 -

Herb Chambers Honda responded

We're delighted to hear about your positive experience with Sean and the team at Herb Chambers Honda In Boston! It's fantastic that they were able to diagnose the issue efficiently and get everything sorted under warranty. Thank you for sharing this feedback, we appreciate having customers like you!

October 17, 2024

Nelson is very professional, efficient, and knowledgeable. I am be comfortable bringing my car here. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 18, 2024 -

Herb Chambers Honda responded

It's wonderful to hear that Nelson provided you with such a professional and efficient experience at Herb Chambers Honda In Boston. We appreciate your trust in us!

October 17, 2024

Dropped of my Honda CR-V of for a recall that would take 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us kno More

by hjl1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 18, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that Sean provided such attentive service during your visit at Herb Chambers Honda In Boston. We appreciate the feedback and look forward to assisting you again in the future!

Oct 18, 2024 -

hjl1949 responded

It was not the first time Sean took care of us, and he is very easy and pleasant to deal with.

October 15, 2024

I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t More

by mclark493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Herb Chambers Honda responded

Thank you for the review. I pulled a copy of the repair order after your initial complaint and see that it was approved & signed by you for $189. Please contact me directly if there's any remaining confusion I can address for you. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 12, 2024

Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watche More

by murban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Ka Lun Po
Oct 15, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean and Ka Lun Po at Herb Chambers Honda In Boston! We're delighted to hear they were able to assist you effectively and save you money. We appreciate your support, and we're proud to have such dedicated team members on board!

October 11, 2024

Very courteous , professional, and knowledgeable . Took time to explain all work being performed and kept me updated More

by JPDBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Oct 14, 2024 -

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with courteous and professional service. Keeping you informed throughout the process is important to us, and we're glad it made a positive impact on your experience!

October 10, 2024

They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More

by Jbolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Honda responded

We're glad to hear that our team at Herb Chambers Honda In Boston prioritized your safety and got you back on the road with new tires. Thanks for sharing your experience!

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