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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,356 Reviews

1,356 Reviews of Herb Chambers Honda - Service Center

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July 02, 2025

Norllin was very helpful and professional. He provided wonderful customer service . I recommend taking your vehicle at this location for service. More

by denise.mcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin
Jul 03, 2025 -

Herb Chambers Honda responded

Thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that Norllin provided such helpful and professional service. We appreciate your support and look forward to serving you again in the future!

July 01, 2025

Excellent service. All were professional and polite. What work I asked to be done was just that. No pressure for things I did not. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Lopez
Jul 02, 2025 -

Herb Chambers Honda responded

Hi Jim, we're delighted to hear that you had a positive experience with our team at Herb Chambers Honda in Boston. We always aim for professionalism and respect your preferences during service visits. Thanks for sharing!

July 01, 2025

Sean provided great customer service. He is knowledgeable and polite and remains cool and calm in a fast-paced environment. He assisted me the last time I was there and I had a similar po More

by MC Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 02, 2025 -

Herb Chambers Honda responded

MC Hill, thank you for sharing your experience at Herb Chambers Honda In Boston. We appreciate your continued support and look forward to serving you again in the future!

June 29, 2025

I took my Honda CRV for servicing and was assisted by Robert. I had the best experience ever. He took my car to get a diagnostic exam and it turns out, I needed to replace my whole AC system. Robert wen More

by Cau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Robert provided such exceptional service during your visit to Herb Chambers Honda In Boston! It's fantastic that he could assist with the AC system under warranty, ensuring a smooth experience for you. Thank you for recommending us and sharing your positive feedback!

June 28, 2025

I have always felt like I was always listened to and treated with the utmost professionalism. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin Soto - Hidalgo
Jun 30, 2025 -

Herb Chambers Honda responded

Hi Stine, we're glad to hear you always felt listened to and treated with the highest level of professionalism at Herb Chambers Honda in Boston! Safe travels!

June 28, 2025

I recently had the pleasure of working with Sean DaSilva at Herb Chambers Boston, and I can't say enough good things about the experience. From the moment I walked in, he went above and beyond to make sure More

by mchernesky
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear he provided such exceptional service and made your visit smooth and stress-free. Your recommendation means a lot, and we'll be sure to pass along the praise!

June 24, 2025

Sean was very nice and helpful. He helped me understand what I need to get fixed. He was also fast and efficient, which made the experience much better. More

by Fatou Sow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 25, 2025 -

Herb Chambers Honda responded

Fatou, we're delighted to hear that Sean provided you with helpful and efficient service at Herb Chambers Honda In Boston. Thanks for sharing your experience! Safe travels!

June 24, 2025

Yesterday, I had a wonderful experience with Norlinn at Herb Chamber Honda, Dorchester. He explained what service my car needed and why. He gave me an estimate of the cost. I appreciate the time. I nev More

by bjk02124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with Norlinn at Herb Chambers Honda in Boston! We're glad to hear that he took the time to explain everything and made sure all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future!

June 24, 2025

Norllin was respectful and got me in and out on time. The service was good More

by mccartjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norllin Soto-Hiddalgo
Jun 25, 2025 -

Herb Chambers Honda responded

Hi MC! Thank you for leaving us this five-star review and for your kind words about Norllin from our service team at Herb Chambers Honda In Boston! We'll see you next time!

June 23, 2025

I have said before Sean is among the best of the best. He always goes above and beyond to make sure that my car is taken care of. More

by Vil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 25, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean consistently provides top-notch service at Herb Chambers Honda in Boston. Thank you for your continued trust and support!

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