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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,300 Reviews

1,300 Reviews of Herb Chambers Honda - Service Center

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April 24, 2025

Herb Chambers Honda Boston service is excellent. Nice staff and clean area. Sean DeSilva is friendly and professional. He offered me a ride to and from home, but I wanted to stay in the waiting area More

by PhuHo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 24, 2025 -

Herb Chambers Honda responded

Thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that Sean and our team provided excellent service and a comfortable experience. Enjoy the car wash coupon, and we look forward to serving you again in the future!

April 23, 2025

The service was prompt, courteous, and efficient. They had to order a part, so kept my car overnight, but offered me a ride to and from home. The car was ready before the estimated time, and they gav More

by uclibrary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 23, 2025 -

Herb Chambers Honda responded

We're delighted to hear about your positive experience with the team at Herb Chambers Honda in Boston! It's great that they provided prompt service and went above and beyond by offering a ride and a coupon for a free car wash. We appreciate your feedback, and we look forward to serving you again in the future!

April 22, 2025

Didn't have to wait long for an appointment and was treated we with courtesy and professionalism by all. More

by pmed0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
Apr 23, 2025 -

Herb Chambers Honda responded

We're delighted to hear that your experience at Herb Chambers Honda In Boston was both prompt and professional. Thank you for sharing this positive feedback!

April 19, 2025

The Herb Chambers Honda service is by far the best Honda service center in the greater Boston area. They took me in right away and had all the work done in a timely manner. They also exceeded my expectation More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Herb Chambers Honda responded

Hi Sherrad! We're delighted to hear that Robert and the team at Herb Chambers Honda In Boston provided you with top-notch service. Thank you for sharing your experience!

April 17, 2025

I used this dealership for a recall on my Honda. Nice people and everything went very smoothly More

by Very busy woman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 18, 2025 -

Herb Chambers Honda responded

We're happy to hear your experience here at Herb Chambers Honda In Boston was a smooth one! Thanks for sharing this review and please don't hesitate to reach out if we can be of service again in the future!

April 16, 2025

My Service Advisor, Sean DeSilva, provided excellent service! As a first-time car owner, I went in for service not knowing what to expect or how much it would cost me. Thanks to his clear explanations a More

by Emma Miner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 16, 2025 -

Herb Chambers Honda responded

Emma, we're delighted to hear that Sean provided such excellent service and made your visit at Herb Chambers Honda In Boston a positive experience. It's great knowing you feel more confident about your car now! We look forward to seeing you again for future services.

April 12, 2025

Ridiculous long wait time to get an oil change. 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 More

by Mateo Latolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Honda responded

Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 12, 2025

close to my house and convenient to where I go walking in the mornings and evenings More

by WinstonLennon538@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 14, 2025 -

Herb Chambers Honda responded

Thank you for the review, Winston! Our Herb Chambers Honda In Boston team looks forward to continuing to serve you in the future!

April 12, 2025

As soon as I walked in the building they were on it. Greeting me and asking about my car needs. Great customer service timely service I love it. More

by tameaka.ginyard31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Apr 14, 2025 -

Herb Chambers Honda responded

We're delighted to hear that you had a great experience with our team at Herb Chambers Honda In Boston! Providing excellent and timely service is what we strive for. Thanks for sharing your feedback, and enjoy your new ride!

April 10, 2025

Sean was the service rep that I dealt with that day. He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in More

by Caresha85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Apr 11, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with informative and efficient service at Herb Chambers Honda In Boston. Thank you for recommending us!

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