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Herb Chambers Honda

Boston, MA

4.8
2,846 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,846 reviews

December 10, 2013

Working with Michael was great! I am not a car person and he made the experience very pleasurable. The customer service all around was very kind and accommodating. Michael was very informative but also did More

by JulieMadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 07, 2013

I have used Herb Chambers Honda both to buy cars (four) and for service and I have always been very pleased with their attentiveness, efficiency, and quality. The cars I've bought have lasted long and need More

by dajebj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Dec 09, 2013 -

Herb Chambers Honda responded

Thank you so much for this kind review. I’m so pleased to hear Tony and our team here have been able to assist you with purchasing and servicing all 4 of your Honda's. We continuously strive to exceeded our customers’ expectations and Tony is certainly a testament to that. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

December 06, 2013

I had a great experience going thru this process with the help of Mr. Johnson. He helped me greatly, was patient, clear in understanding and very professional. I will definitely recommend this dealer to my More

by emilyerik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 06, 2013 -

Herb Chambers Honda responded

Thank you, Emily, so much for this kind review! Our friendly and knowledgeable team work very hard to earn customer satisfaction. We continuously strive to exceeded our customers’ expectations by taking the time to listen to your needs and ensure you find the right vehicle. I’m so pleased to hear Stacy was able to assist and get you into your awesome new Honda. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to ensuring your satisfaction for many years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

December 03, 2013

We went to the facility to look for a used Honda Accord listed on the internet. Unfortunately , that car was purchased earlier in the day. Eric Poulson kindly assisted us and found a similar one which was More

by Hathai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Dec 04, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share you and your son’s experience with Eric here at Herb Chambers Honda in Boston. We are so fortunate to have such wonderful customers and it's feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to Eric as I know he will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

December 02, 2013

Even though we didn't buy a car at Herb Chambers, we were treated with respect, and everyone at the dealership was very friendly. Eric was especially considerate of our needs, and very patient with us. More

by sjakob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Dec 04, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Eric here at Herb Chambers Honda in Boston. I'll be sure to pass on your kind sentiments to Eric as I know he will appreciate your terrific recommendation. Thank you again and should there ever be anything we can assist you with in the future please feel free to reach out. Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 30, 2013

While I didn't purchase a vehicle thus far, my test drive experience was excellent. Dewayne was thorough, upfront, personable and gave excellent customer service. If I do end up purchasing from this More

by cmtucciarone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dewayne Holman
Dec 01, 2013 -

Herb Chambers Honda responded

Chrissy, What an outstanding review to read! It is great to know that Dewayne was able to provide you with a pleasant and no pressure shopping experience while looking for a new Honda. Thank you for your recommendation and we look forward to serving your automotive needs in the future. Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 29, 2013

Once I bought my brand new car I was on my own. My driver Once I bought my brand new car I was on my own. My driver side door was recalled after 2 months and I needed to go back to the dealer to fix it... U More

by hbuzby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one special
November 28, 2013

I went to the dealership not knowing exactly what I wanted James Shaughnessy took his time and showed me a few options. He picked out cars that would fit my budget. I loved having options. He was very More

by amyNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Dattilo
Nov 29, 2013 -

Herb Chambers Honda responded

Thank you, Amy, for taking the time to post such a kind review. I'm so glad our team was able to make purchasing your new Honda as smooth and enjoyable as possible. I'll be sure to share this with James as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 26, 2013

Just got home with my Dad after the simplest and most enjoyable purchasing experience not only of a new car, but of any purchase I've made recently. What a smoothly run operation they have here. We calle More

by Arosata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor
Nov 27, 2013 -

Herb Chambers Honda responded

Thank you so much for this kind review! We continuously strive to exceeded our customers’ expectations by taking the time to listen to your needs and ensure you find the right vehicle. I’m so pleased to hear we were able to assist you and your father and get you into your awesome new Honda CR-V. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to ensuring your satisfaction for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 26, 2013

I came here for a recall service, and the adviser who helped me, Tony, he was a very friendly guy and he was really helpful. He greeted me warmly as soon as I walked in, he gave me all the helpful advise More

by althomas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Nov 26, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with Tony and our Service Department. At Herb Chambers Honda in Boston, we want all of our guests to be satisfied with their experience. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

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