Herb Chambers Honda

Buying my first car was a nightmare from Herb Chambers. I am a student in PA but my family is in MA so when I came home for thanksgiving break I stopped at Herb Chambers to look at a new Honda Civic. Worst m am a student in PA but my family is in MA so when I came home for thanksgiving break I stopped at Herb Chambers to look at a new Honda Civic. Worst mistake of my life. Getting everything together so I could finally drive the car back to school took over 2 wks and then I finally pick up the car and learn a week later that the car I was given was reported stolen. So now I am in PA driving a stolen car and my sales rep is of no help. They basically wanted me to drive a stolen car back to MA so I could exchange it. It wasn't until we begged and got a lawyer that they finally agreed to drive my car to PA and pick up the one they had reported stolen. Never again will I buy from them and avoid Keith Obanor Banks or whatever his alias is at all costs! He is the most disrespectful and incompetent person I have dealt with. After writing this review I was contacted by Mr. Howie Reske manager of Herb Chambers and he offered me a very sincere apology and compensation for everything that had happened. I am glad he got involved and helped me resolve this issue. I look forward to working with him in the future and will recommend this dealership to anyone I know who is buying a car. More

The sales people were very helpful, knowledgable, and very friendly. They made an extra effort to get me the car I wanted in the color I wanted at an excellent price. The car I wanted was at another de very friendly. They made an extra effort to get me the car I wanted in the color I wanted at an excellent price. The car I wanted was at another dealership. They pushed through the transfer paperwork as fast as possible and got it to me in about a day. More

I had a very good experience at this dealership, everybody was nice and helpfull. I bought 2010 Accord coupe EX and I am very happy with my new car and definitely recommend Herb Chambers Honda of Bo everybody was nice and helpfull. I bought 2010 Accord coupe EX and I am very happy with my new car and definitely recommend Herb Chambers Honda of Boston to all my friends. I never thought that buying a new car will be that fun!! More

I've been dealing with these guys for 20+ years and they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They do high-quality repair work. I've never had to bring my vehicle back for something they didn't fix correctly the first time. The service people are friendly and don't try to sell you services you don't need. I trust them. They're very reasonable pricewise and don't try to nickel-and-dime you every chance they get. They understand that there are a lot of places to have your vehicle serviced, so they go out of their way to always do their best to make sure you come back. They also have a shuttle that can take you pretty much anywhere in Boston and the surrounding communities if you leave your vehicle for the day. Their waiting area is spacious and they have TVs and computers available if you wait for your vehicle. More

I was greeted by Maria as soon as I walk in. It felt as though they were waitting for me. She was very nice and explain everything so that I could understand. She was very easy going and with the help of h though they were waitting for me. She was very nice and explain everything so that I could understand. She was very easy going and with the help of her manager Don they help me find the perfect car for me. I leased a 10 Civic EX. I am very happy with the service there. I will send anyone that I know who will be needing a new car. More

I saw an add in the boston globe for the 2010 Honda CRV, and was a little skeptical about the low lease payment. I called the dealership, and spoke to woman named Liz, who informed me the add was correct. L and was a little skeptical about the low lease payment. I called the dealership, and spoke to woman named Liz, who informed me the add was correct. Later that day, a manager named Don Smith called me back, and asked if he could assist me, and informed me that here were a limited number left at this price. We agreed on an appointment that saturday, I was surprised to meet Mr. Smith waiting for me at the front desk. In the end Jonathan Dias was my sales men, i was very happy with his relaxed sales attitude. I will service my CRV there and hope to do business there in the future. More

There were a few glitches but I really like working with Howie Reske who treated me with respect and gave me a straight up, no 'xx' price. And also I really liked working with Yao Luong, who went the extra Howie Reske who treated me with respect and gave me a straight up, no 'xx' price. And also I really liked working with Yao Luong, who went the extra mile with personal attention and concern for me. More

This is my third Honda lease in the past seven years. Two of these leases have been through the Herb Chambers Honda Dealership. Previous leases were for Honda Accords but this time I chose to go with the hig of these leases have been through the Herb Chambers Honda Dealership. Previous leases were for Honda Accords but this time I chose to go with the highly rated 2009 Civic due to the fact that I desired a car smaller then the Accord plus a car offering a little better gas mileage around town. I have had no problems with my previously leased Accords and expect the same or better of my 2009 Civic. Being physically unable to return my 2006 Accord to the Herb Chambers Honda Dealership upon the expiration of my lease, the dealership took care of the delivery of my newly leased car and the turn in of my old car. I am very satisfied with Herb Chambers Honda Dealership. More

Howie and Keith treated me with the utmost respect and were very attentive to my needs. They answered all my questions, were cordial, and didn't make me feel pressured in any way. Keith was fantastic i were very attentive to my needs. They answered all my questions, were cordial, and didn't make me feel pressured in any way. Keith was fantastic in his follow-up and explaining the details of my new purchase. More

I had a great experience at this Herb Chambers dealership. I purchased a preowned certified CR-V fully loaded and I am very happy with it. My sales man was very friendly and helpful. I would def dealership. I purchased a preowned certified CR-V fully loaded and I am very happy with it. My sales man was very friendly and helpful. I would definitely recommend this dealership. I love my CR-V and have no regrets. Thank you. More