Herb Chambers Honda

Overall great experience. I highly recommend my sales consultant Rophy Castro. He is very friendly, helpful and accomodating. He was off on the day I picked up my new car but he managed to come to the consultant Rophy Castro. He is very friendly, helpful and accomodating. He was off on the day I picked up my new car but he managed to come to the dealer and made every effort to get all the paperwork done in time. He even deliverd my new car to the front of my house! Thanks Rophy! More

I just purchased a Honda S2000. Adil and his team executed every aspect of the deal to perfection. Adil Elomri is a true profesional. I have bought numerous cars in the past, this was the best experi executed every aspect of the deal to perfection. Adil Elomri is a true profesional. I have bought numerous cars in the past, this was the best experience that I have ever had. I would reccomend this dealership to anyone. I highly reccomend that if you are in the market for a new or used car, I would not hesitate to contact Adil or anyone on his team. Thank you again for the pleasent experience. More

I was trying to see if I can get what I wanted in Herb chambers Boston and Paul just nailed it with his superb service. His passion and professional service convinced me and my wife this is the place we w chambers Boston and Paul just nailed it with his superb service. His passion and professional service convinced me and my wife this is the place we would buy a new car. I don't regret at all what we decided to do afterward. I really appreciate what he did for me not just during the sale but also after the sale. All the crew in the dealership is a great team to work with. Just like Paul said, now I consider him my "car guy". More

This dealership is top notch. The experience was painless. The sales staff was knowledgeable and accommodating. Couldn't have asked for a better experience. A+++ painless. The sales staff was knowledgeable and accommodating. Couldn't have asked for a better experience. A+++ More

Martha treats me very well and since I've had her as my service adivsor, I haven't gone to anyone since. If she's not in, I won't deal with anyone else. She's great and seems to care about her customers. service adivsor, I haven't gone to anyone since. If she's not in, I won't deal with anyone else. She's great and seems to care about her customers. More

Aiden Nevin handled the sale with calmness, experience and a pleasant personality. it was because he wasn't pushy or loud that I bought the used car from him. I went in to the dealer planning to hear what and a pleasant personality. it was because he wasn't pushy or loud that I bought the used car from him. I went in to the dealer planning to hear what the offer would be for my trade-in, but he was so great at telling me about the newer car that before I knew it was was getting rid of my 2002 Honda Civic Coupe for a 2010 model. At no fault of his, the car does not come with a stick-shift anymore which I will miss since I have been driving manual since 1996. So I consider Aiden a top-notch salesman who listened well and sold me the perfect car for my lifestyle. More

Rick Blaze is the best car sales person I have ever met. He is very attentive, thoughtful and super helpful. In addition, he never rushes me during the entire process. He always makes sure I am satisfied an He is very attentive, thoughtful and super helpful. In addition, he never rushes me during the entire process. He always makes sure I am satisfied and comfortable about the options. I highly recommend Rick Blaze to people who is also searching for a car and the best service. More

I bought a used car from them and it was definitively the best car buying experience I have ever had. The way the sales consultant, James Shaughnessy, treated me throughout the whole deal was as if I was buy best car buying experience I have ever had. The way the sales consultant, James Shaughnessy, treated me throughout the whole deal was as if I was buying a Ferrari. He worked with me all day to find exactly the car I needed and was really helpful. I recommend this dealership no questions asked. More

I don't know who these sales tactics work on but I guess they wouldn't be employed if they didn't. We narrowed our choice on a specific car. We got an offer from a different dealership but decided to go to they wouldn't be employed if they didn't. We narrowed our choice on a specific car. We got an offer from a different dealership but decided to go to HC, since they were closer, and to offer them to sell the same car to us for a comparable price. We call them and ask them if they have this car on the lot. They say: yes, several of them. We go there. The guy we talk to (Keith?) has the sleaziest demeanor. His entire desk is full of pictures of his family (and by full I mean like 20) and awards saying "master of excellence". I'm sure he has a Ph.D. in Awesomeness, too, but he doesn't have physical space to display that. He tells us we want a good car, which everybody wants , but the trouble is (wait for it!) no dealer in New England has it. He is able to check that. No, really. Since we had an offer we told him we would check that other place first... unless he wants to give us an offer. He says that other dealer is lying to us that he has a car and that he needs to go and check if they will be able to get that very rare car for us and THEN we'll talk price. Let's pause for a minute. Suppose you're a Honda dealer and you honestly don't have a relatively popular car. Wouldn't you start your day by calling whomever and find out when the next arrivals will be? I mean, you do expect customers inquiring, don't you? Of course, you would. Either he didn't have a car or he knew he didn't want to sell it to us at the price that we wanted. Either way he was lying to us. So he left the desk, and we checked our emails for a while and then we simply got up and left. I know they think if they waste enough of our time we will feel like we owe them for the big trouble that they went through on our behalf. Like I said... I guess it's working on some people. Why else would they try it on us? As we were walking to the door the receptionist tipped the salesman that we were leaving and he ran after us but we didn't stop. He called me like 8 times and I didn't answer. We went to that other place the same day and bought the car. In summary: do research online, BID ONLINE. Don't ever go to the dealership without a firm price promised and a VIN of the vehicle that they say they have. Never trust a car dealer to tell the truth. Doesn't mean you should fight them. But if the only way you know something is through them telling you then you simply don't know it. Always, ALWAYS, be prepared to walk out at any stage. Some people say, signing should take hours. FALSE! Tell them you will walk out if they do one wrong move AND MEAN IT. They will do ALL paperwork in less than an hour. Most of us want cars that are in abundance. Understand that and you will immediately understand that you should be the one in charge during the whole process. More

Overall great service was provided today. Time estimated for service was also correct and all concerns were answered. From the moment I arrived at Herb Chambers service was excellent until I left. for service was also correct and all concerns were answered. From the moment I arrived at Herb Chambers service was excellent until I left. More