
Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Paul went above and beyond the usual service support - he called on my cell phone to let me know how my car was progressing. He was friendly and courteous as well. called on my cell phone to let me know how my car was progressing. He was friendly and courteous as well. More
Paul was great the whole way through. Explained the service, costs, and estimated exactly how long the work would take. The wife and I went out for lunch and when we came back Paul greeted us, letting service, costs, and estimated exactly how long the work would take. The wife and I went out for lunch and when we came back Paul greeted us, letting us know it would be another 10 minutes until the car was ready. He even prepped the AC for us so the car was nice and cool when we got in. Overall, the best experience I had at Herbs. I bought this car at Herbs three years ago when I actually lived in Allston. Now I'm out in the suburbs, but still come all the way into the city to get it serviced here. Highly recommended. More
This is my third purchase of new cars in last 10 years and my first Honda. I don't have to release other two dealerships and brand names, but they are three different type of cars. However, I can tell by and my first Honda. I don't have to release other two dealerships and brand names, but they are three different type of cars. However, I can tell by now that this time I had the best experience buying this one. Steve More
We enjoyed working with Paul very much. He was particularly knowledgeable, responsive, patient and helpful. I look forward to recommending him to friends and colleagues and working with him again particularly knowledgeable, responsive, patient and helpful. I look forward to recommending him to friends and colleagues and working with him again. Jim Friedman More
Paul was fantastic - he was extrememly patient with me and my lack of knowledge (of cars in general, but in particular my wife's car - which I had no idea what was wrong with it). In a VERY busy afternoo and my lack of knowledge (of cars in general, but in particular my wife's car - which I had no idea what was wrong with it). In a VERY busy afternoon he still took me by the hand and brought me through everything step by step. He was the antithesis of what I expected a car dealership guy to be. I certainly recommend Paul and look forward to working with him again in the future. More
Everyone at Herb Chambers Honda is welcoming and very nice. My experience has always included a speedy check in which includes a full explanation of the services to be performed, cost and approximate tim nice. My experience has always included a speedy check in which includes a full explanation of the services to be performed, cost and approximate time needed to complete the service. Based on the outstanding service of employees I would recommend Herb Chambers Honda to anyone looking for a car. More
My Honda needed scheduled maintenance but I also wwas experiencing problems with tires and brakes. After my auto was seen, Paul gave me a very detailed explanation of what needed to be done. He was caref experiencing problems with tires and brakes. After my auto was seen, Paul gave me a very detailed explanation of what needed to be done. He was careful to differentiate between what needed to be done immediately for safety reasons and what could be put off until the next scheduled maintenance visit. Paul was efficient, sensitive to my time needs, kept me regularly updated as to status and was thorugh iun explaining the work done. My experience has always been very good at Chambers Honda but I think Paul should be singled out for making me feel knowledgeable and comfortable in dealing with the repair issues and servicing. More
I understand the nature of this box, but I think there are better ways to solicit additional information aside from a free response. Having to write in essay forms to evaluate a person will discourage all are better ways to solicit additional information aside from a free response. Having to write in essay forms to evaluate a person will discourage all middle-ground opinions, which research has shown (where only the extremes are captured), resulting in less than fair representation of the polling population. With all of that said: Paul was extremely friends and swift in getting the job done; kept me informed and acted fairly. When I had a bit of an issue where the tired pressure light did not dim after the tire fix, he immediately apologize for the over sight and noted that it was probably just the fact the car had to go over 20 or 25miles an hour. He actually got in the car with me to make sure the light went out. That extra bit really showed his professionalism. I only rate the price a 4 because I don't know how much the actual product costs to make a comparison, but from previous experiences, definitely not too high. More
When I came into the Dealership to get my car repaired, everything went great. Paul really helped me a lot when I had questions about my car. I have been here many times for various reasons and my experie everything went great. Paul really helped me a lot when I had questions about my car. I have been here many times for various reasons and my experience is always amazing. More
I would highly recommend this Herb Chambers dealership. This was the second time I've purchased a vehicle from this dealership and I will certainly return. This was the second time I've purchased a vehicle from this dealership and I will certainly return. More