Herb Chambers Honda

Seamus was a pleasure to work with during the sales process. He was knowledgeable about the car specifications and listened to our needs well. He spent the time required to be sure we were buying the process. He was knowledgeable about the car specifications and listened to our needs well. He spent the time required to be sure we were buying the right car for our needs. Chris was very professional, friendly and worked with us to get the best offer possible. He explained the methodology behind the smart price system well, and we appreciate the transparency in pricing. More

This is the 4th Honda I have bought from this dealership since 1989, and I keep going back because I know I can get an honest deal from my trade-in. There is always some negotiating when buying/trading a ca since 1989, and I keep going back because I know I can get an honest deal from my trade-in. There is always some negotiating when buying/trading a car, and I know that they will negotiate honestly with me, and I won't leave feeling like I got a bad deal. The salesman, Alex O. gave me his undivided attention, and the manager, George Muriuki stepped in when necessary to close the deal. The business manager was also very cordial, efficient, and attentive. A great place to buy a car, and from years of servicing my Honda's there, I can vouch for Robert Hall, a great guy to deal with in Service. More

**UPDATE** I did have a bad experience at first as listed below, but was contacted by the General Manager who was more than helpful in resolving this issue. I am more than willing to give them another shot a below, but was contacted by the General Manager who was more than helpful in resolving this issue. I am more than willing to give them another shot at earning my business... Recently i visited Herb Chambers of Boston for an oil change and was very disappointed in the service i received. I contacted the service department via phone to set up a service appointment. During the initial contact i asked if Herb Chambers honored competitors coupons even if it was from a different brand (GM)(They advertise they match all competitors coupons on their website). I was told that it would be honored and was asked how much it was for. I responded with did it matter..And the service adviser said no. Fast forward to Sept 3, 2010. I came into the location and met with a service advisor who looked at my coupon and said he could not honor it because it was priced to low. Contradictory to what i was told on the phone he said that he wouldn't honor a GM coupon stating that he was not competing with GM. I begged to differ because apparently GM is competing with Honda. He offered me an alternative offer that was $10 over my coupon. I feel this was a bait and switch tactic used by the service department. More

Mr. Byrne is very friendly. He is very helpful in helping us know what type of car we need. Even when we are negotiating price, he is still very friendly. He made specially arrangement so that we c helping us know what type of car we need. Even when we are negotiating price, he is still very friendly. He made specially arrangement so that we can get car in time for our vacation trip. He delivered car directly to my working place. More

Eli was very friendly, easily accessible, and always willing and able to answer our questions. It was a very good experience overall. The "smart pricing" that Herb Chambers uses on its used car sales willing and able to answer our questions. It was a very good experience overall. The "smart pricing" that Herb Chambers uses on its used car sales was something that we found very helpful as it enabled us to feel comfortable with the price that we paid for the car. Thanks! More

Paul Wisdom did an excellent job on delivering my new vehicle from start to end. I got the best price quote from Herb Chambers Boston, and there was no hassle at all when I was at the dealership. vehicle from start to end. I got the best price quote from Herb Chambers Boston, and there was no hassle at all when I was at the dealership. My new vehicle was right on time at the time of delivery. Car was clean and everything was perfect. Paul also did an awesome job explaining every details about the car. Thank you and Thank you Herb Chambers again. More

Kathie Smith is the most honest, dedicated, genuine salesperson I have ever encountered. She works very hard to make sure that you get the car you want at the price you want, and she does so with a sm salesperson I have ever encountered. She works very hard to make sure that you get the car you want at the price you want, and she does so with a smile. Her car knowledge is exceptional and she has fantastic follow through during the process as well as post-sale. Kathie is kind and friendly and I would recommend her highly. She is truly someone you can trust. This honda dealership has great service, an excellent management team and has always provided what I need without fail. More

They made in so comfortable to deal with them. The price was great, they got me the exact car I wanted right from their own inventory. I look forward to a long relationship with The Herb Chambers Family! E was great, they got me the exact car I wanted right from their own inventory. I look forward to a long relationship with The Herb Chambers Family! Especially Harry Maragianis, a very classy gentleman! This is my fist Hybrid & I look forward to going green & the MPG I will be getting with it. More

Looking for a new car? Look no further! Head to Herb Chambers of Boston! I truthfully can't think of an easier, more seamless experience I've had in years! I stopped in on my lunch hour to see a Pilot Chambers of Boston! I truthfully can't think of an easier, more seamless experience I've had in years! I stopped in on my lunch hour to see a Pilot, talked with Howie Reske who sat me down and made me feel like I was sitting in his living room talking about old times. I ended the hour taking a test drive with Kathie Smith, closely resembling Thelma & Louise in downtown Boston! What fun! Two weeks later, I'm sporting a 2011, sparkling white Honda Pilot EX-L, at a great price. As a Sourcing Manager for a large University, I spend 40+ hours a week negotiating pricing and lowering total cost of ownership for various commodities. When performing these tasks on a personal basis, I'm just as passionate. With Howie and Kathie, I knew I was getting the best price when I walked in the door. I had done my research. They offered me the best price on the first offer. I accepted. It was a win-win. Sometimes it's not always about the lowest price but the total cost. You need to consider the service piece. When you drive your car off the lot, it shouldn't be the end of the relationship. If you liked the service, it won't be. In addition to being spoiled in the showroom, I was also very well taken care of when I decided to add accessories to the Pilot. After talking with the Service Manager, I knew I'd be bringing the Pilot back for all of its servicing. And not just because he promised they would drive me back and forth to work! It's hard to tell with Herb Chambers, which is the added bonus - service or best price - because here, you get both! More

Even before we entered the dealership, there was someone there to meet us at the door. There was no pressure to buy anything as we were just checking out a few SUVs. Ramon was very accommodating as we had there to meet us at the door. There was no pressure to buy anything as we were just checking out a few SUVs. Ramon was very accommodating as we had quite a few persons with us. When it came to pricing the company was generous, matched, and went below the average price offered by dealerships elsewhere, which is excellent. It was a pleasant experience overall in a very convenient location. (You can take the T there yourself and drive the car home without bringing two drivers_ We would recommend them to others and would consider them again ourselves. More