Herb Chambers Honda

I had a GREAT experience with Herb Chambers of Boston. Howie Reske and Kathy Smith worked with me in getting a price on a new Honda that I would be pleased with. Kathy walked me through everything about m Howie Reske and Kathy Smith worked with me in getting a price on a new Honda that I would be pleased with. Kathy walked me through everything about my Honda Coupe and Jedo Gonclaves was awesome with setting up my great finance package. Overall, the team that worked with me was such a pleasure, one of the most positive experiences I have had with a dealership. I looked forward to corresponding with Howie, Kathy, and Jedo, who all played an integral role in creating a very positive experience for me. I applaud the team that they have there and am very receptive to no pressure selling, which is something that Herb Chambers of Boston employs. I felt very comfortable giving my business and left with a smile on my face. Their services department is also great. Not your typical service that you get from a dealer, they actually aim to make you happy. They even wash and vacuum your car without any extra charge. These little things make customers happy, and Herb Chambers of Boston knows that. I HIGHLY recommend anyone looking for a new or used car to seriously consider this dealership, again Howie Reske, Kathy Smith, and Jedo Gonclaves were the only 3 people I dealt with and each one was awesome! Visit their services department as well! More

This dealership is definately number one in customer satisfaction. The prices cannot be beat, and they sales team are willing to work with their customers to commence an agreement that is satisfactory satisfaction. The prices cannot be beat, and they sales team are willing to work with their customers to commence an agreement that is satisfactory to both parties. It is important to also note all the "little things" that make a great deal once the purchase has been completed. The team makes sure that you are satisfied, and work hard to take care of all the sometimes cumbersome paperwork, registry details, and arrangements for delivery, etc. This is the third fifth car my family has purchased from this dealership, and Howie especially, and we would not go anywhere else. Thank you!! More

Kathie was great to deal with. This is our second car we have leased with Herb Chambers and Kathie. She always returned my calls/emails and was always so courteous to myself and my children. I would defin have leased with Herb Chambers and Kathie. She always returned my calls/emails and was always so courteous to myself and my children. I would definitely purchase another car with Kathie. You are lucky to have such a great employee working for with you. She is an asset to your company! More

I recently purchased a 2009 Honda Accord & it was much easier than i imagined it to be. The customer service was not only impeccable, but it was a very speedy & smooth experience. I signed the papers & I easier than i imagined it to be. The customer service was not only impeccable, but it was a very speedy & smooth experience. I signed the papers & I was able to pick my car up the next day with no issues. I am proud to say I am the owner of a new 2009 Honda Accord thanks to the help of Herb chambers of Boston. More

We just purchased new Honda CR-V. This was by far the easiest vehicle purchase we have ever made (9 Honda's so far). I normally hate shopping for a new car and having to deal with cut-throat salesme easiest vehicle purchase we have ever made (9 Honda's so far). I normally hate shopping for a new car and having to deal with cut-throat salesmen...but my recent purchase of a CR-V at Herb Chambers Honda of Boston was a breath of fresh air. Prior to coming to Herb Chambers, my wife and I had shopped around at several local dealerships...invariably we ran into one issue or another; can't find the vehicle we want, wrong color, wrong price, or downright insulting offers on our trade-in. We finally got a referral, from a relative, to speak to the sales manager at Herb Chambers Honda, Howie Reske. We contacted Howie Reske directly. Howie is a no-xx kind of guy. He gave us a great trade-in price for our car and a great vehicle price on the new CR-V. Howie turned us over to one of his sales reps, Jose Carrasquillo. Both Howie and Jose were very honest, friendly, and accommodating. The car was delivered 2 days later to two very satisfied customers. Thank you Howie and Jose! More

Buying my first car was a nightmare from Herb Chambers. I am a student in PA but my family is in MA so when I came home for thanksgiving break I stopped at Herb Chambers to look at a new Honda Civic. Worst m am a student in PA but my family is in MA so when I came home for thanksgiving break I stopped at Herb Chambers to look at a new Honda Civic. Worst mistake of my life. Getting everything together so I could finally drive the car back to school took over 2 wks and then I finally pick up the car and learn a week later that the car I was given was reported stolen. So now I am in PA driving a stolen car and my sales rep is of no help. They basically wanted me to drive a stolen car back to MA so I could exchange it. It wasn't until we begged and got a lawyer that they finally agreed to drive my car to PA and pick up the one they had reported stolen. Never again will I buy from them and avoid Keith Obanor Banks or whatever his alias is at all costs! He is the most disrespectful and incompetent person I have dealt with. After writing this review I was contacted by Mr. Howie Reske manager of Herb Chambers and he offered me a very sincere apology and compensation for everything that had happened. I am glad he got involved and helped me resolve this issue. I look forward to working with him in the future and will recommend this dealership to anyone I know who is buying a car. More

The sales people were very helpful, knowledgable, and very friendly. They made an extra effort to get me the car I wanted in the color I wanted at an excellent price. The car I wanted was at another de very friendly. They made an extra effort to get me the car I wanted in the color I wanted at an excellent price. The car I wanted was at another dealership. They pushed through the transfer paperwork as fast as possible and got it to me in about a day. More

I had a very good experience at this dealership, everybody was nice and helpfull. I bought 2010 Accord coupe EX and I am very happy with my new car and definitely recommend Herb Chambers Honda of Bo everybody was nice and helpfull. I bought 2010 Accord coupe EX and I am very happy with my new car and definitely recommend Herb Chambers Honda of Boston to all my friends. I never thought that buying a new car will be that fun!! More

I've been dealing with these guys for 20+ years and they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They do high-quality repair work. I've never had to bring my vehicle back for something they didn't fix correctly the first time. The service people are friendly and don't try to sell you services you don't need. I trust them. They're very reasonable pricewise and don't try to nickel-and-dime you every chance they get. They understand that there are a lot of places to have your vehicle serviced, so they go out of their way to always do their best to make sure you come back. They also have a shuttle that can take you pretty much anywhere in Boston and the surrounding communities if you leave your vehicle for the day. Their waiting area is spacious and they have TVs and computers available if you wait for your vehicle. More

I was greeted by Maria as soon as I walk in. It felt as though they were waitting for me. She was very nice and explain everything so that I could understand. She was very easy going and with the help of h though they were waitting for me. She was very nice and explain everything so that I could understand. She was very easy going and with the help of her manager Don they help me find the perfect car for me. I leased a 10 Civic EX. I am very happy with the service there. I will send anyone that I know who will be needing a new car. More