Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,814 reviews
We came to Herb Chambers Honda in Boston after finding the vehicle we wanted on a search online. We called ahead and Eric Poulson had the car was waiting for us upon arrival. Eric was terrific, very frien the vehicle we wanted on a search online. We called ahead and Eric Poulson had the car was waiting for us upon arrival. Eric was terrific, very friendly and personable. We needed to wait on paperwork in order for the purchase to be complete and Eric was great in keeping us informed and trying to move the process along. We would absolutely recommend Eric to others looking to purchase from Herb Chambers Honda. More
This dealership is very different than alot and i probably gave them a hard time but they gave me the best customer service i have recieved in quite some time. They were dedicated to their work thoug probably gave them a hard time but they gave me the best customer service i have recieved in quite some time. They were dedicated to their work though there was some confusion i am a firm believer in everything hapens for a reason. I was happy with my vehicle and i would definately recomend this place to anyone lookin to get a new car the sales team will go through the options with you and make sure you leave with the car you really want. More
Earlier this week I contacted Yana in the internet department about a 2011 Honda Odyssey EX. I asked her to place a $500 deposit and she said she would also bring in another vehicle from a dealer in department about a 2011 Honda Odyssey EX. I asked her to place a $500 deposit and she said she would also bring in another vehicle from a dealer in Westborough in addition to the one on the lot. When we arrived today they worked on selling us a new car. Once we got down to it, they said they left a message this morning. (Of course, I forgot my phone today.) Here is where it all went downhill. They (Stacy Johnson) did leave a voicemail at 9am saying they sold the car and never pprocessed the deposit. However, the salesperson Yana had us work with (cannot remember his name) said there was a major problem with the car and it had to go to auction. All this for a car that they advertised online as a CERTIFIED used Honda. So was the car sold and or did it have mechanical problems? My wife and I will never go back. They said a car was available and asked for a deposit. They never held the car. They said they would bring in another car for us to look at them side by side. They didn't. One person said the car had major issues and had to go to auction. (For a car listed as Honda certified on their website.) One person said the car was sold. More
Loved my experience at Herb Chambers Boston - Keith was our sales person and I couldn't be happier with my purchase of 2014 CRV. He was a true professional. He realizes that the customers may not always be our sales person and I couldn't be happier with my purchase of 2014 CRV. He was a true professional. He realizes that the customers may not always be right, but they are always the customer. Herb Chambers are lucky to have him he represents them very well. I would recomend anyone who wants to buy a vehicle to Herb Chambers Boston and to please see Keith for truely fair and honest experience. More
This dealer is one of the best in the business, the atmosphere is inviting and the staff is truly a people person.My family has bought several cars at this dealer and we have been happy with all of the atmosphere is inviting and the staff is truly a people person.My family has bought several cars at this dealer and we have been happy with all of them, and look forward to doing business in the future. Sam Desroches is a great salesman, he's friendly and at the same time understanding. He caters to his customers needs and finds the car that fits his customers lifestyle, while offering them deals that they cannot refuse. Paul in financing is a great finance manger, which makes sure you have all the necessary services to keep your car running smoothly. More
We got the car we wanted at the price we wanted with no money down. Our dealer Keith Banks O'Banor was AMAZING in how he dealt with my family. He is honest and trustworthy (yeah I know right...a car dealer money down. Our dealer Keith Banks O'Banor was AMAZING in how he dealt with my family. He is honest and trustworthy (yeah I know right...a car dealer!). I will only go to him and I recommend him 100%. I had a another treat by the name of John McCain who delivered our car...oh what a delight. He made the experience even more wonderful. Thanks guys you set an extremely high standard. More
Best experience ever thanks to Omar & Jose!!! They toke the time to help me throughout the whole process, I will highly recommend this dealership to anyone I know that is looking for a car!! toke the time to help me throughout the whole process, I will highly recommend this dealership to anyone I know that is looking for a car!! More
We are from CT and my daughter is attending grad school in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our usual automotive repair shop which is owned by family. I did a search on the internet and found Herb Chambers Honda which was a short distance from where she is living. I called them multiple times between my initial inquiry through completion of the repair and each time the employees were professional and pleasant to deal with. I never felt as though I was being rushed off of the phone or that I was bothering them with my questions. They were able to take her car in for service quickly, finished the job in the time frame that they told me and were right on with their estimate for the cost. Brian in the service department was very helpful and patient and I felt as though he worked hard at getting my daughter's car done so that it was available at a time that she would be able to pick it up. She was very happy to have her car back and thrilled that the car had also been cleaned! Overall it was a very good experience and I would not hesitate to recommend them. More
I rented my car 3 years ago with Herb Chambers. Their service is always professional, friendly and efficient. I rent my new car today with Geoffery. Pretty happy with it. Good job! service is always professional, friendly and efficient. I rent my new car today with Geoffery. Pretty happy with it. Good job! More






