Herb Chambers Honda

Went in with purpose of trading in current used car from same dealership, previous agent was no longer with the company. Meet Sam right away an struck-up great dealer relationship from the start. He helpe same dealership, previous agent was no longer with the company. Meet Sam right away an struck-up great dealer relationship from the start. He helped me navigate thru options and car selection for a new car, and then was great help thru the long paperwork trial. Sam and the other dealers were all great and it was nice for the dealership manager to also stop by and talk with me about the purchase. The Finacing person was also great and both he and Sam spent the time to explain all the stuff and transaction as well as coverages to me, even intoduced me to new stuff I did not have before. I have bought several cars before in my life but I have never had such a great and freindly experince with a dealer and this makes for the second great major transaction at that dealership. I am extremely happy with my Fit and the handling of the transaction, I look forward to continung with the dealership and especialy with Sam and the service team. More

Sam met me when I first walked into the showroom, and he stayed with me during the entire process. We had some difficulty getting my credit report but he was helpful in prodding the right personnel to get stayed with me during the entire process. We had some difficulty getting my credit report but he was helpful in prodding the right personnel to get it done. When I picked up the car, Sam came in on his day off to make sure that all was in working order. Herb you are fortunate to have Sam R.O.Roy More

Excellent sales experience. Keith did an excellent job Excellent sales experience. Keith did an excellent job at providing ome with information and options for the car that I was looking for. Ben did a Excellent sales experience. Keith did an excellent job at providing ome with information and options for the car that I was looking for. Ben did an excellent job walking me through the financing options a well. I was provided with the information I need about the car and the financing and given the time to make the best decision. Very friendly team at Herb Chambers, they are customer focused. Overall a pleasant car buyting experience. More

I had a great experience. I was greeted at the door by Sam, he was very friendly and stuck by me through the whole leasing process. It was my first time leasing a car on my own and the folks at Herb Chamb Sam, he was very friendly and stuck by me through the whole leasing process. It was my first time leasing a car on my own and the folks at Herb Chambers Honda really made the whole process less intimidating for me. Super friendly staff. Seems like they all sincerely enjoy working together- great team atmosphere. More

This dealership could learn alot from its next-door sibling, Herb Chambers Infiniti of Boston. I have purchased cars from both the Infiniti and Honda stores, and there is no comparison. The Honda sto sibling, Herb Chambers Infiniti of Boston. I have purchased cars from both the Infiniti and Honda stores, and there is no comparison. The Honda store still uses the old-fashioned, game-playing dealer tactics that give car-buying a bad name, while the Infiniti store is a no-nonsense, well-run, customer-oriented establishment. The Honda service facility is an impersonal factory where the customer is merely a number. Work has to be done here to bring this place up to 21st century customer expectations. More

I would first like to say that Sam D. is a very helpful salesman and excellent at communicating everything clearly to my wife and I. We thoroughly enjoyed the ease of purchasing our new vehicle and the kn salesman and excellent at communicating everything clearly to my wife and I. We thoroughly enjoyed the ease of purchasing our new vehicle and the knowledge that Sam was able to share about the vehicles and the business. Everyone that we came into contact with (i.e. the Finance department) as well as the maintenance department were all pleasant to deal with and very helpful. We were in and out of the dealership without any problems and everything was delivered as promised. I would highly recommend this dealership to anyone looking for a new or used car and would especially refer everyone to Sam D. as he truly made it a smooth and enjoyable experience. Thanks! More

I went in to look at a specific car. The salesperson was of no assistance in providing me any information on the vehicle. The manager was too busy backing his salesperson to listen to my concerns and assist of no assistance in providing me any information on the vehicle. The manager was too busy backing his salesperson to listen to my concerns and assist me. I left incredibly dissatisfied and went to Bernardi Honda and purchased a vehicle the same day. More

going car shopping with my mother was non the less VERY stresfull we searched high and low for used cars in great condition with a resonable price ;i would see a car i liked but the milage was to high or t stresfull we searched high and low for used cars in great condition with a resonable price ;i would see a car i liked but the milage was to high or the price was so we never saw eye to until we went to herb chambers.we were both able to agree on a car that fit her standrads. when it came to milage and price even though she isnt to fond of the color, the car is for me not her so thats one thing she didnt have control over . all in all we made a great deal on an 07 accord which is pretty good for my first car . im very happy and pleased with the great hospitality if im not being to suttle.and would encourage peopel to their "car shopping" with herb chambers. More

I went to this dealer a few times over the course of 2 weeks to look at a car that I was planning on purchasing. Each time I went the sales staff was very helpful. I have read a few reviews that did not l weeks to look at a car that I was planning on purchasing. Each time I went the sales staff was very helpful. I have read a few reviews that did not like that the salesman waited at the doors. I found this very helpful and when I said I just wanted to look around alone they respected my wishes. When I finally went to purchase I worked with Rick. He was a great person to work with and was more than helpful with all my inquiries and showing me all the amenities of the car I intended to purchase. They agreed to the purchase price that I wanted and also the amount I wanted for my trade in. But when push came to shove I ended up backing out of the deal because they didn't have the color I wanted. If they had the color I wanted I 100% would have bought the car from this dealer. Unlike other dealerships I only received calls/emails when they actually had something to say to me rather than just calling to try and get me back in the dealership. When I ultimately decided to walk out on the deal over the color they indicated that they understood and wished me well with no pressure at all. I would recommend this dealer to anyone and actually wish they had the make and model in the color I wanted so that I could have given Rick the sale. More

In my 35 years of driving and buying cars and trucks for myself and my family, I have never been so happy as to purchase a new Honda than from Herb Chambers Honda. This dealership is second to none thanks t myself and my family, I have never been so happy as to purchase a new Honda than from Herb Chambers Honda. This dealership is second to none thanks to sales manager Bill Vitoratos. I used to lease my Honda's at another dealership in Greater Boston, and, without naming names; I'm eternally grateful to have walked through those doors on Comm Ave. My family and I will always be customers there for all our Honda needs. Thanks, Bill for everything - and congratulations, Mr. Chambers on hiring true honest professionals like Billy V! More