
Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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I would first like to say that Sam D. is a very helpful salesman and excellent at communicating everything clearly to my wife and I. We thoroughly enjoyed the ease of purchasing our new vehicle and the kn salesman and excellent at communicating everything clearly to my wife and I. We thoroughly enjoyed the ease of purchasing our new vehicle and the knowledge that Sam was able to share about the vehicles and the business. Everyone that we came into contact with (i.e. the Finance department) as well as the maintenance department were all pleasant to deal with and very helpful. We were in and out of the dealership without any problems and everything was delivered as promised. I would highly recommend this dealership to anyone looking for a new or used car and would especially refer everyone to Sam D. as he truly made it a smooth and enjoyable experience. Thanks! More
I went in to look at a specific car. The salesperson was of no assistance in providing me any information on the vehicle. The manager was too busy backing his salesperson to listen to my concerns and assist of no assistance in providing me any information on the vehicle. The manager was too busy backing his salesperson to listen to my concerns and assist me. I left incredibly dissatisfied and went to Bernardi Honda and purchased a vehicle the same day. More
going car shopping with my mother was non the less VERY stresfull we searched high and low for used cars in great condition with a resonable price ;i would see a car i liked but the milage was to high or t stresfull we searched high and low for used cars in great condition with a resonable price ;i would see a car i liked but the milage was to high or the price was so we never saw eye to until we went to herb chambers.we were both able to agree on a car that fit her standrads. when it came to milage and price even though she isnt to fond of the color, the car is for me not her so thats one thing she didnt have control over . all in all we made a great deal on an 07 accord which is pretty good for my first car . im very happy and pleased with the great hospitality if im not being to suttle.and would encourage peopel to their "car shopping" with herb chambers. More
I went to this dealer a few times over the course of 2 weeks to look at a car that I was planning on purchasing. Each time I went the sales staff was very helpful. I have read a few reviews that did not l weeks to look at a car that I was planning on purchasing. Each time I went the sales staff was very helpful. I have read a few reviews that did not like that the salesman waited at the doors. I found this very helpful and when I said I just wanted to look around alone they respected my wishes. When I finally went to purchase I worked with Rick. He was a great person to work with and was more than helpful with all my inquiries and showing me all the amenities of the car I intended to purchase. They agreed to the purchase price that I wanted and also the amount I wanted for my trade in. But when push came to shove I ended up backing out of the deal because they didn't have the color I wanted. If they had the color I wanted I 100% would have bought the car from this dealer. Unlike other dealerships I only received calls/emails when they actually had something to say to me rather than just calling to try and get me back in the dealership. When I ultimately decided to walk out on the deal over the color they indicated that they understood and wished me well with no pressure at all. I would recommend this dealer to anyone and actually wish they had the make and model in the color I wanted so that I could have given Rick the sale. More
In my 35 years of driving and buying cars and trucks for myself and my family, I have never been so happy as to purchase a new Honda than from Herb Chambers Honda. This dealership is second to none thanks t myself and my family, I have never been so happy as to purchase a new Honda than from Herb Chambers Honda. This dealership is second to none thanks to sales manager Bill Vitoratos. I used to lease my Honda's at another dealership in Greater Boston, and, without naming names; I'm eternally grateful to have walked through those doors on Comm Ave. My family and I will always be customers there for all our Honda needs. Thanks, Bill for everything - and congratulations, Mr. Chambers on hiring true honest professionals like Billy V! More
I bought my Civic Coupe from Herb Chambers a couple of years ago, and absolutely loved my car. As we are starting a family, I needed to get a bigger one. Dealing with Bill Vitoratos was the easiest, nices years ago, and absolutely loved my car. As we are starting a family, I needed to get a bigger one. Dealing with Bill Vitoratos was the easiest, nicest way to buy a car ever! I was nervous, as making a big purchase usually makes me, and Bill made it so great. He's friendly, funny, and most importantly honest. He wouldn't let me walk out with a deal that was unreasonable for me (and my budget) and made me feel so comfortable. I would HIGHLY recommend Bill to any of my family or friends looking to buy a car. We really appreciate all the extra attention he gave us. Thank you so much for making a normally nerve-racking process so fun, personable and easy!! More
my son and daughter came in to the dealership and weren't treated very nice by a sales manager named bob miller. they felt pressured and disrespected. so my wife called the next day and spoke to the general treated very nice by a sales manager named bob miller. they felt pressured and disrespected. so my wife called the next day and spoke to the general sales manager bill v. bill v took the time to talk to my wife and also apologised to my daughter when the incident occured. bill told us this is not the way herb chambers does business. i wanted to go purchase the car somewhere else but after talking to bill on the phone i truly believed that he really had my families best interest at heart. he worked out a price for me on my daughters civic and i told him i'd be in on thursday. when i got there everything bill told me on the phone was true. i do understand that people have bad days but that should not be the customers problem. if it weren't for bill and john i probably would have bought a car somewhere else. they were very kind to us and i appreciate them going above and beyond to earn our business and keep us in the herb chambers family. i will reccomend this dealership because of bill and john. More
I could have purchased a new honda closer to home (Boch Hodna) which I have done in the past, but I did not like the sales staff or the service department. So I thought I would give Herb Chambers a try, be Hodna) which I have done in the past, but I did not like the sales staff or the service department. So I thought I would give Herb Chambers a try, because I always heard good things.....it's true. More
Salesman and General Sales Manager worked with me to find the Honda model and monthly lease payment that met my budget. Beautiful showroom. Negatives: 1) I was in the dealership 5 hours; 2)when lease was be the Honda model and monthly lease payment that met my budget. Beautiful showroom. Negatives: 1) I was in the dealership 5 hours; 2)when lease was being finalized, Leasing Manager tried to upsell me with Simonize and Lo-Jack. I refused because it would bring my monthly payment over my budget. More
I worked primarily with Eli. I went in needing a used car before the winter months hit. Eli was warm, friendly, honest and respectful. He listened to me and understood exactly what I needed. The first car he before the winter months hit. Eli was warm, friendly, honest and respectful. He listened to me and understood exactly what I needed. The first car he showed me was the one I ultimately ended up buying. Eli was extremely helpful in answering all my questions. He gave me room and time to think about my decision without putting pressure. He and his team worked with me on price and made sure that my new car was in top shape before I set out the door. Furthermore, they took care of title, registration, and all those things that make car buying a headache. Thank you Eli, Kenny, James and Bob for your hard work, time, and most importantly for the great car that I now own. All the best to you. More