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Herb Chambers Honda

Boston, MA

4.8
2,441 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,441 reviews

October 30, 2009

Howie and Keith treated me with the utmost respect and were very attentive to my needs. They answered all my questions, were cordial, and didn't make me feel pressured in any way. Keith was fantastic i More

by dspada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks-Obanor, Howie Reske
October 29, 2009

I had a great experience at this Herb Chambers dealership. I purchased a preowned certified CR-V fully loaded and I am very happy with it. My sales man was very friendly and helpful. I would def More

by tp12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
October 28, 2009

Everything about the service here was great. Keith was fantastic to work with. He was extremely knowledgable about the cars and also about the deals they were offering. I had my new car within 24 hours an More

by tvoutiritsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks-Obanor
October 25, 2009

Howie Reske was the manager that I spoke with by phone initially, and then dealt with David Diccio and Don Smith throughout the transaction of leasing a new 2009 Honda Accord Lx. I also had spoken with se More

by dasj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
October 21, 2009

I recently purchased a pre-owned Honda from Don Smith and was very pleased with the entire experience. I especially liked the smart pricing and the personal attention I received. I am extremely busy and wo More

by dahdata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Smith, Jr.
October 14, 2009

I had a great experience at Herb Chambers and am very happy with my purchase experience. My sales person was committed and diligent in helping me get the financing I needed to make this purchase. And it More

by Lisasus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Tan Luong
October 09, 2009

Will never recommend this dealer! I believe if you want to see how a rookie can be stupid come to Herbs. On my first visit he was asking stupid questions and at the sametime multi-tasking, no not searching More

by benoykg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill/James
Aug 16, 2011 -

Herb Chambers Honda responded

Dear Oleg, My name is Adil Elomri and I’m the General Manager at Herb Chambers Honda in Boston. I wanted to thank you for writing and express my sincerest apologies that you were not pleased with your experience. This certainly was not our intention or how we attract clients to our dealership. I thoroughly reviewed our records and spoke to my team and I would personally like to rectify this situation. My goal is to make you a completely satisfied client and renew your trust & confidence with us. If we did miss this opportunity to sell you a new Accord, it would be our pleasure to service your vehicle regardless of where purchased. Please give us another chance in sales or service and I will make things right! Sincerely, Adil Elomri General Manager Herb Chambers Honda in Boston aelomri@herbchambers.com 617-731-0100

September 30, 2009

Our Salesman, Jose E. Carrasquillo was knowledgeable, respectful. honest and very personable. In no way did he engage in the obnoxious "Hard Sell". Lascelles Mackenzie, the Financial Officer, could n More

by samscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose E. Carrasquillo, Lascelles Mackenzie
September 21, 2009

Very friendly and comfortable atmosphere. Howie Reske and Giau Luong was very helpful of my needs, concern and answered all questions asked. Wanted a 2009 odyssey but none in my color was available. Was info More

by ibchillin187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske and Giau Luong
September 18, 2009

Despite some initial disagreement on price, once I gave them a thoughtful buildup on market values, other prices for similar cars, and valuation of the trade-in, they very quickly got to my price on the 20 More

by kc8289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ketih Banks, James Aiello
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