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Herb Chambers Honda

Boston, MA

4.8
2,440 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,440 reviews

March 16, 2013

I needed a newer vehicle as mine was 15 years old and almost ready to be replaced. I decided on Herb Chambers Honda, since I live in Boston . I spoke to Sales and Leasing Consultant James Shaughnessy More

by Beefman81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shaughnessy
Mar 18, 2013 -

Herb Chambers Honda responded

Congratulations on your 2009 Honda CRV. Just in time for Spring! Thank you for taking the time to share your experience with James here at Herb Chambers Honda in Boston. I'm thrilled to hear we were able to provide you with a vehicle that met all of yours need. We are fortunate to have James on our team, as he truly understand what excellent customer service is. I'll be sure to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

March 10, 2013

I have been at another car dealers, but for the first time me and my husband have felt so comfortable with a attention, courtesy, knowledge, friendly environment, driven by a sales team as the Honda of B More

by shfontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Mar 12, 2013 -

Herb Chambers Honda responded

Helane, Thank you for taking the time to share your experience at Herb Chambers Honda in Boston! I'm thrilled to hear how happy you and your husband are. A terrific guest experience is what we aim for each and every time and Chris, Jason and Lascelle are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

February 19, 2013

Working with Chris Nelson was a wonderful experience. I leased my very first car with him and found him to be easy to work with, friendly, fun, and extremely accommodating. Even though buying a car can be More

by svrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 18, 2013

A shout out to Kenny Giordano, Chris Nelson and Justin in Finance for a painless and rewarding experience buying my first Honda car. Thanks guys and I am looking forward to many, many miles behind the wheel More

by btrickett62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in Finance
Feb 19, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience at Herb Chambers Honda of Boston. It was a pleasure having the opportunity to work with you and provide you with a vehicle that met all of your needs. As you know, providing a top-notch customer experience is what we aim to achieve with each and every guest and Chris and Justin are truly a testament to that. I will be sure to share your encouraging words with them. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Kenny Giordano General Manager Herb Chambers Honda of Boston

February 04, 2013

Let me start this by saying that I am not a big fan of buying a new/used car. At all. In the past I have felt like the people that are selling the cars are looking for their next sale and not really taki More

by japace2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 01, 2013

I knew what I was looking for when I walked into the dealership and Chris was more than happy to work with me to make sure I walked out with what I wanted with a smile on my face. Never a fun experienc More

by john109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience Herb Chambers Honda in Boston. I’m thrilled to hear that you had such a pleasant experience and that we were able to provide you with a vehicle that meets all of your needs. Providing the best guest experience is what we aim to achieve each and every time and it sounds like Chris was able to provide you with just that. I will be sure to share your kinds words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

January 30, 2013

Last week I took delivery of a 2007 Honda Civic EX coupe. I did my research and looked elsewhere. In comparison, HCBH had a better selection, product, pricing, and worked with me to get into the car I want More

by Ecards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Yapul, Jose Yapul
Jan 30, 2013 -

Herb Chambers Honda responded

Ecards: Glad you are happy with your Civic and thank you for your kind words! Jose Yapul is one of our top employees. We are happy he treated you so well. If there is anything else we can help you with, please do not hesitate to call. Hope to see you soon! Thank you, Jon Rizzo Internet Marketing Specialist Herb Chambers Honda in Boston 617-731-0100 www.herbchambershondainboston.com

Jan 30, 2013 -

Herb Chambers Honda responded

Congratulations on your 2007 Honda Civic Coupe! What a great way to start 2013. Thank you for taking the time to share your experience at Herb Chambers Honda in Boston. I’m thrilled to hear that we were able to provide you with a vehicle that meets all of your needs. Our goal is to provide each guest with the best car buying experience and it sounds like Jose was able to provide you with just that. I will be certain to share your kind words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

Feb 01, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience at Herb Chambers Honda in Boston. I’m thrilled to hear how happy you are and that we were able to provide you with a car that meets all of your needs. Our entire team strives to provide an excellent guest experience and it sounds like Jose was able to provide you with exactly that. I’ll be certain to share your kind words with him. Thank you for taking the drive out to see us and we look forward to serving all of you automotive needs for many years to come. Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

January 18, 2013

I had a great experience with Herb Chambers Honda and am very glad I got to work with Jose Yapul. He made my first car buying experience super painless and walked me through the entire process. He was inc More

by caitlinm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Yapul
Jan 21, 2013 -

Herb Chambers Honda responded

Caitlin, Congratulations on your first car! I am truly honored that you chose Herb Chambers Honda in Boston as your premier dealer. It’s great to hear that Jose was able to assist you and answer all of your questions. I’ll be sure to pass on your kind words to him. Thank you for your patronage and we look forward to serving all of your automotive needs for many years to come. Sincerely, Ken Giordano General Manager Herb Chambers Honda in Boston

Jan 22, 2013 -

Herb Chambers Honda responded

Hi caitlinm, Thank you for your business and for your kind words. Jose Yapul is one of our best Sales and Leasing Consultants. Please stop back soon to say hi!

December 10, 2012

It was a real pleasure to work with Sam. He understood exactly what I was looking for and needed; showed me the right products and answered all my questions easily. I had never bought certified pre-owned More

by JMModica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Desroches
Dec 18, 2012 -

Herb Chambers Honda responded

JMModica: Thank you for your kind words! Sam is a great sales and leasing consultant. We are happy he treated you so well. If there is anything else we can help you with, please do not hesitate to call. Hope to see you soon! Thank you, Jon Rizzo Internet Marketing Specialist Herb Chambers Honda in Boston 617-731-0100 www.herbchambershondainboston.com

November 29, 2012

If you are shopping around for a dealer - look no further! I did a lot of research and spent quite a bit of time checking out dealerships. It can be a daunting, stressful task. Herb Chambers Honda More

by dhentities
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWayne Holman
Nov 30, 2012 -

Herb Chambers Honda responded

dhentities: Thank you for your kind words! DeWayne, Dana and James are some of our top employees. We are happy they treated you so well. If there is anything else we can help you with, please do not hesitate to call. Hope to see you soon! Thank you, Jon Rizzo Internet Marketing Specialist Herb Chambers Honda in Boston 617-731-0100 www.herbchambershondainboston.com

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