Back

Herb Chambers Honda

Boston, MA

4.8
2,792 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,792 reviews

October 22, 2025

Very satisfied with the work done on my Honda Accord each time at Herb Chambers Honda of Boston. Service Advisor Sean DaSilva managed the repair of multiple issues on my car this week. He explained the probl More

by kathryncoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva — Five Stars
Oct 23, 2025 -

Herb Chambers Honda responded

Kathryn, it's great to hear that Sean and our team took such good care of you and your Honda Accord! Thank you for choosing and trusting Herb Chambers Honda In Boston. We hope to welcome you back for all of your future needs! Safe travels!

October 20, 2025

Sean desilva, Susan and Tom were absolutely phenomenal. They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They wer More

by Crysta.peps47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Oct 21, 2025 -

Herb Chambers Honda responded

We are so happy to hear that you are in good hands with Sean, Susan, and Tom! Thank you for trusting Herb Chambers Honda In Boston with your business and for sharing this feedback. Safe travels!

October 19, 2025

Everything is always disorganized only reason I go is because it is close to my house. More

by Jbclark675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not listed
Oct 21, 2025 -

Herb Chambers Honda responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 18, 2025

The customer service rep at the counter helped me find a battery for my key fob More

by Pbacdayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Henderson
Oct 21, 2025 -

Herb Chambers Honda responded

We're so glad our Herb Chambers Honda In Boston team could assist you! Take care and please don't hesitate to reach out if we can be of service again in the future!

October 17, 2025

Sean who works in the service department always goes above and beyond. He is professional and gets the job done More

by margaretehurley404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 20, 2025 -

Herb Chambers Honda responded

We couldn't agree more, Margarete! It's wonderful to hear that Sean consistently provides such exceptional service. We'll be sure to pass along your kind words to him. Thank you for choosing Herb Chambers Honda In Boston – we look forward to serving you again in the future!

October 17, 2025

Sean De Silva saved me again! The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through t More

by richardolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean De Silva
Oct 20, 2025 -

Herb Chambers Honda responded

Thank you for the incredible review, Richard! We're so glad Sean was able to guide the repair process and help resolve a major issue with care and expertise. It means a lot to hear that, in your many years of experience, you’ve found our service to be the best. We truly appreciate your trust in Sean and the Herb Chambers Honda of Boston team!

October 15, 2025

Jeremy was very east to work. If found the exact vehicle I was looking for. More

by pattyoconnor1214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Herb Chambers Honda responded

Patty, we're so glad you found what you were looking for here at Herb Chambers Honda In Boston! Jeremy & the team appreciate your business and hope to see you again in the future!

October 14, 2025

Herb Chambers Honda did an amazing job getting my car repaired very quickly! Sean was amazing to work with. He was very transparent throughout the whole process.! he even provided an Uber ride home while More

by Harman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean - Service Dept
Oct 14, 2025 -

Herb Chambers Honda responded

Harman, thank you for recommending Sean and the team! We appreciate your business and we hope to serve you again in the future! See you next time at Herb Chambers Honda In Boston!

October 14, 2025

First off I made an appointment for regular maintenance. I asked her if they had any loans available. She told me no I said OK. Do you have any shuttle? She said yes I can get you a shuttle from where you More

by J-lang68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Herb Chambers Honda responded

Thank you for sharing your feedback regarding your recent visit. We understand your frustration with the shuttle and mirror quote and want to review what happened to ensure the situation is properly addressed. Please give me a call when you have a moment. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 13, 2025

Herb Chambers Honda of Boston is committed to providing it's cutomers with the highest level of service. The staff is always there to discuss your automotive needs, and assist you if necessary. They are th More

by Raw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Banks-Obanor
Oct 13, 2025 -

Herb Chambers Honda responded

Hi Raw! Thank you for sharing your positive feedback about our team! We are so grateful to assist you at Herb Chambers Honda In Boston. See you next time!