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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,608 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,608 reviews

April 15, 2025

Willing to listen customer, never say no. Tried their best to make a good deal More

by Kwok Yiu Law
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Herb Chambers Honda responded

Hi Kwok! We appreciate your shoutout to our team at Herb Chambers Honda In Boston! We'll see you next time!

April 13, 2025

People are very knowledgeable , friendly and helpful. We highly recommend this place for people who planning to buy new cars. More

by akurina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle McBride
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Apr 14, 2025 -

Herb Chambers Honda responded

Akurina, thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that our team made a positive impression. Enjoy your new car journey!

April 12, 2025

Ridiculous long wait time to get an oil change. 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 More

by Mateo Latolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Herb Chambers Honda responded

Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 12, 2025

close to my house and convenient to where I go walking in the mornings and evenings More

by WinstonLennon538@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Apr 14, 2025 -

Herb Chambers Honda responded

Thank you for the review, Winston! Our Herb Chambers Honda In Boston team looks forward to continuing to serve you in the future!

April 12, 2025

As soon as I walked in the building they were on it. Greeting me and asking about my car needs. Great customer service timely service I love it. More

by tameaka.ginyard31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Report | Print
Apr 14, 2025 -

Herb Chambers Honda responded

We're delighted to hear that you had a great experience with our team at Herb Chambers Honda In Boston! Providing excellent and timely service is what we strive for. Thanks for sharing your feedback, and enjoy your new ride!

April 10, 2025

Sean was the service rep that I dealt with that day. He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in More

by Caresha85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
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Apr 11, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with informative and efficient service at Herb Chambers Honda In Boston. Thank you for recommending us!

April 10, 2025

Buying experience was most satisfactory owing to our salesperson’s expertise and efficiency. He offered us all the necessary information to choose a car that we will be very happy to drive for years. More

by beth1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Herb Chambers Honda responded

We're delighted to hear that your buying experience at Herb Chambers Honda In Boston was satisfactory and informative. Our team is committed to helping you find the perfect car, and we're glad we could assist in making a choice you'll enjoy for years!

Apr 11, 2025 -

beth1964 responded

This was our family’s 2nd Honda purchase within 1 yr. The Herb Chambers dealership always carries a superior inventory of cars in the area so it was our first and last stop when shopping for a new vehicle.

April 09, 2025

I have always received exceptional service from my advisor, Sean Desilva, at this dealership. His consistency is impressive, and I can't recommend him enough. He is not only knowledgeable but also goe More

by Stephanie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Report | Print
Apr 09, 2025 -

Herb Chambers Honda responded

Stephanie, we're delighted to hear that Sean consistently provides you with exceptional service at Herb Chambers Honda In Boston. Your recommendation means a lot to us, and we'll be sure to pass along your kind words!

April 09, 2025

Hi, I got my first car from here, great experience. Then came for the first car service. Sean in the service team helped with smooth and timely service experience. More

by Neha goyal
Recommend Dealer
Yes
Employees Worked With
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
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Apr 10, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean and the service team at Herb Chambers Honda In Boston provided you with a smooth experience for your first car service. Thank you for choosing us, and we look forward to assisting you in the future!

April 08, 2025

My experience was great! The sales consultant, Mary, did her best to make sure the process was as easy as possible. More

by Aurilus Durand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Herb Chambers Honda responded

Aurilus, we're delighted to hear that Mary made your experience at Herb Chambers Honda In Boston a smooth one! Thank you for sharing this feedback with us.

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