Herb Chambers Honda

I can't believe this dealership is owned by Herb Chamber. Worst Herb Chamber dealership experience ever. I've purchased four cars already and just started seeking for my fifth car recently. I saw some cars a Worst Herb Chamber dealership experience ever. I've purchased four cars already and just started seeking for my fifth car recently. I saw some cars available online so I scheduled an appointment at this dealership which is 45 minutes away from where I live. When I got there and requested to take a look at the available car,they told me no cars under display here and no new cars in stock. Besides, the general sales manager's sooo rude (The sales I met is nice though), he treated customers without respect at all. He's so pushy and pursuaded me to put a deposit to lock down a car which would actually come in July. I did put the deposit down after confirming with them that this is REFUNDABLE. And just TWO DAYS later, when I called to cancel the booking, they told me this is non-refundable and trying to find some rediculous reasons to make it sounds like reasonable. We customers are not idiots. When I requested for a copy of the contract and price sheet on the phone, they refused to do that and asked me to come in person to take a picture (This is illegal). So I have to drive 45 minutes to go there, take the picture and drive another 45 minutes to come back just to have a photo copy of the contract which I might need in the future to get my money back. They still don't want to refund after I show up in person. And the general sales manager is so rude, as always. I can't imagine what their altitude would be once I pay the due upon the car's delivery. I'll never consider purchasing any cars from this dealership and I'll get my deposit back at all costs. I'll file the complaints everywhere, both officially and unofficially, spread to everyone just let them know NEVER go to this dealership if you want to buy a car!!! More

I went in because my car needed a 30k tune up and my A/C was blowing warm air. Sean DeSilva and Robert Hall were very clear in communicating what was being done on my car and the potential cost and we're ev was blowing warm air. Sean DeSilva and Robert Hall were very clear in communicating what was being done on my car and the potential cost and we're even able to reach out to my warranty company to get some of my repairs paid for, otherwise I wouldn't have been able to afford it. More

Nomar Rosario was our dealer. He was genuine and ready to serve us. I didn't feel pressured and he answered all my questions easily. An impressive young man He was genuine and ready to serve us. I didn't feel pressured and he answered all my questions easily. An impressive young man More

Sean DeSilva went out of his way to provide EXCEPTIONAL customer service!!! He assisted with scheduling my appointment (he squeezed me in on busy Saturday) and offered door-to-dealership tranportation. The customer service!!! He assisted with scheduling my appointment (he squeezed me in on busy Saturday) and offered door-to-dealership tranportation. They also did a great job on the interior detail and provided a complimentary wash-- my car looked brand new!!! 10 for 10 all-star service!!! I will DEFINITELY return to Herb Chambers Honda for all my service and repair needs! More

My experience was Outstanding! The staff went above and beyond to provide an excellent customer experience ! So friendly yet so professional ;Brian and his sales manager Dan couldn The staff went above and beyond to provide an excellent customer experience ! So friendly yet so professional ;Brian and his sales manager Dan couldn’t have done more for me ,I felt like family and left being extremely satisfied ! I highly recommend Herb Chambers of Boston 110%!!! :-))) More

East to schedule maintenance and they got me in and out quickly. They also gave me information for the future. quickly. They also gave me information for the future. More

I arrived for routine maintenance and a few additional requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 mai requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 maintenance. I was given a time line to expect my work to be finished. Victor checked in several times to up date me on the progress of my maintenance and the work was finished ahead of schedule. I have used Herb Chambers of Boston for over 30 years. I have almost always worked with great Service Advisors like Victor. He is really a star. More

Sean and Mary provided excellent information and service to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally. If they are reading this I want to thank them for their time and effort. More

I went in for a oil change today, this has been by far my best experience at this location! The service advisor I had today name was Sean DeSilva. He did an amazing job with explaining my vehicle needs and q best experience at this location! The service advisor I had today name was Sean DeSilva. He did an amazing job with explaining my vehicle needs and quotes on pricing for tires and brakes, I usually feel overwhelmed at the dealer, but Sean put me at ease and I left happy and looking forward to my next appointment! Thank You ! More

Sean is king for service at this dealer. Been working with him for years, and he's always been amazing. Thank you Sean! Been working with him for years, and he's always been amazing. Thank you Sean! More