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Herb Chambers Honda
Boston, MA
2,610 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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September 21, 2022
Sean DeSilva at Herb Chambers Honda in Boston is absolutely outstanding! Amazing service every single time, without fail! Best car service I have ever experienced! absolutely outstanding! Amazing service every single time, without fail! Best car service I have ever experienced! More
by Leon
Employees Worked With
Sean DeSilva
September 14, 2022
Great service! They even have walk-in available for service. Sean will always make sure he tells you what’s needed and what’s not. They even have walk-in available for service. Sean will always make sure he tells you what’s needed and what’s not. More
by Pranali
Employees Worked With
Sean
September 09, 2022
Sean DeSilva Customer Service Adviser Extraordinaire! !! When I brought my Honda in for service I was met by Sean, whom I met before. Sean once again noticed my Marine Corps sticker on my rear window an !! When I brought my Honda in for service I was met by Sean, whom I met before. Sean once again noticed my Marine Corps sticker on my rear window and thanked me for my service. This showed me Sean was very intoned with his observations which made me feel comfortable and welcomed. Sean showed me to his desk where he welcomed me back to Herb Chambers of Boston. After writing up my service needs he assured me my car would be serviced in a timely manner and he would call me when the work was complete. Sean was true to his word. When I returned to the dealership to pickup my CR-V I was met at the door by Sean. Sean then went over the work that was done and what work would be needed on my next service visit.Thank You Sean and Please keep up the good work. Mr. Chambers if You happen to read these reviews, and in my opinion I think Sean should be put in a Customer Service Quality Control training role for new employees. Sean is always on his game when it comes to Customer Service.and hopefully that doesn't go unnoticed. Thanks again for another great customer service experience. I am once again a Happy Honda of Boston Customer. Mario . More
by Mario
Employees Worked With
Sean DeSilva
September 09, 2022
SEAN was AMAZING! he makes coming in for service quick and simple everytime. I recommend everyone to come in and see Sean for your next vehicle servicing. he makes coming in for service quick and simple everytime. I recommend everyone to come in and see Sean for your next vehicle servicing. More
by Makayla Harris
Employees Worked With
Sean Desilva
