Herb Chambers Honda

I love the service they provide. I had the pleasure or working with Rob and Sean as my advisor and they are both very professional and knowledgeable. Excellent service and very court I had the pleasure or working with Rob and Sean as my advisor and they are both very professional and knowledgeable. Excellent service and very courteous. The staff is very friendly as well. Special thanks to Sean Desilva and Rob to always making sure vehicle is treated with care. More

Always great service. The car is ready quickly (usually within 90 minutes for minor scheduled service); Sean was very professional and a delight to deal with; and prices a The car is ready quickly (usually within 90 minutes for minor scheduled service); Sean was very professional and a delight to deal with; and prices are reasonable (sometimes they'll remove the charge for one service component if a lot of work is being done). Always a pleasure to wait there while my Fit is being serviced, even if I miss the location convenience of the old Commonwealth Avenue Allston/Brighton location More

I hate doing business with this dealership. All my experiences combined is how I’ve come to this realization. Most recently, I came in for an oil change. After looking at my car I was advised b All my experiences combined is how I’ve come to this realization. Most recently, I came in for an oil change. After looking at my car I was advised by the attendant (nelson castillo) that it’s recommended to do the 30kmiles fluid change/flush nonsense which i declined of course. he then proceeded to say that it’ll be reported to Honda that I declined the service. Believe me when I say that I almost told him to call Honda right away and report me and have them come arrest me. Even had the nerve to say it twice at check in and check out. I don’t know if that’s the training he got but I was offended by that statement. More

Service was very good. The manager was very polite. The service was very accommodating for a Saturday The manager was very polite. The service was very accommodating for a Saturday More

My advisor was cooperative, helpful, trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. More

Brought my 2017 CRV on a Friday morning for water leak in the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to ha the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to have Lyft to shuttle me home while the car is being serviced. Saturday noon time, a technician (Rick) called to let me know that he found the root cause and needs my approval to do this fix. I was very glad to hear that and approved and was told that I can pick up my car later that day. At 2pm, Sean DeSilva called me and arrange Lyft to pick me up. Sean is exceptional, his years of knowledge and professionalism serving his customers. He clearly explained to me what causes the clogs and leaks in my CRV. Overall I was very satisfied with today’s service and very appreciative for Honda’s exceptional customer service. Thanks Sean. Ken More

I went in for an oil change. The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiti The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiting area and took the time to ask how I was doing as well as my car. She and all employees were very professional. More

Sean DeSilva is the service advisor I worked with for my 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through all of my vehicle's service records and clearly explained which maintenance items I should consider and which ones I didn't need yet. He also correctly diagnosed and addressed some vehicle issues I was having. I would go to Herb Chambers Honda of Boston service again and recommend it. (PS - I wish they still did the car wash service that they used to do at the Allston/Brighton location) More

I dealt with Sean DeSilva two years ago at this dealership for my 2008 Honda Element, which needed substantial work. He did a great job then and a great job again this past weekend when I brought dealership for my 2008 Honda Element, which needed substantial work. He did a great job then and a great job again this past weekend when I brought in the same car for another round of intensive care. He even went the extra mile to get the car inspection-ready so that I could pick it up and drive it same day without a return trip to dealership on Monday. More

It finished sooner than expected and the staff are all very courteous and professional, the free car wash coupon is a bonus. While it might not be relevant this time, it will be nice if the dealership pro very courteous and professional, the free car wash coupon is a bonus. While it might not be relevant this time, it will be nice if the dealership provides shuttle to drop patrons off at the nearest subway stop should the maintenance requires extended period of time More