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Herb Chambers Honda
Boston, MA
2,486 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,486 reviews
December 20, 2024
Our sales person, Makayla, was awesome! We bought a 2023 Kia Niro from this dealership and Makayla helped through the entire buying process, including coming up to the town hall in our tin We bought a 2023 Kia Niro from this dealership and Makayla helped through the entire buying process, including coming up to the town hall in our tiny NH town to get the vehicle registered. She was warm, helpful and followed through very quickly with answers to any questions. If you want to buy a car from this dealership, ask for Makayla! David and Charlotte More
by David
Employees Worked With
December 19, 2024
The service I got from Sean DeSilva and Susan Tarquini, the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. More
by joanieparker7
Employees Worked With
December 18, 2024
All in all, our experience was good with Herb Chambers Honda. Leasing a new car took just 24 hours total. The staff is quite courteous as well. Honda. Leasing a new car took just 24 hours total. The staff is quite courteous as well. More
by Pginocch64
Employees Worked With
December 18, 2024
I brought my vehicle in to replace a side view mirror. Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, I want to thank Henry for previously identifying the part # needed by the Parts Dept. to procure the mirror. A great team of Service Advisers. I have always been very satisfied when I bring my vehicle in for service. More
by gerard lafond
Employees Worked With
Sean DeSilva, Henry
December 17, 2024
I wanted to say Thanks for your dedication service you provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and re provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and resolving issues efficiently. Well done! More
by So
Employees Worked With
December 15, 2024
If you are looking to buy or service a car don’t come in here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this lo here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this location. More
by Mateo Latolli
December 15, 2024
Good good good good good good good good good good good good good good good good good good good More
by Debao.chen.h
Employees Worked With
December 14, 2024
My vehicle was recalled. I made an appointment for this service and an oil change. Sean DeSilva checked me in quickly. He was polite and professional. Vehicle was ready in 2 I made an appointment for this service and an oil change. Sean DeSilva checked me in quickly. He was polite and professional. Vehicle was ready in 2 hours. More
by cherylcapecod94
Employees Worked With
Sean DeSilva
December 13, 2024
I received a letter in the mail that there was a recall on my car. I made an appointment online and worked with Sean DeSilva upon arrival. He provided an excellent customer service experience. He was thor on my car. I made an appointment online and worked with Sean DeSilva upon arrival. He provided an excellent customer service experience. He was thorough on what would be repaired on car, set correct expectations on the time it would take, and he explained that I actually had covered services for either 24,000 miles/2-years that I was not utilizing and was able to tack on the oil change and tire rotation for me. Solely based on the service experience, ( NOT point of sale experience) I will return to this branch to have my car serviced and will request to work with Sean again due to the professional and personable customer service he provided. More
by josephinemarie03
Employees Worked With
Sean DeSilva
