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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,562 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,562 reviews

March 06, 2025

They didn’t pressure me into buying and were very patient with all of my questions. More

by TBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tao
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March 03, 2025

Robert hall is one of the best employees that herb chamber Honda dealer, very good customer service and good and fast service More

by aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Herb Chambers Honda responded

Aurelio, we're delighted to hear that Robert provided you with excellent service at Herb Chambers Honda In Boston. Thank you for the kind words and support!

March 01, 2025

Process was quick and smooth, Mary got me exactly what I needed and gave us plenty of great options. Very happy with our new CRV! More

by RobF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Mary made the process quick and smooth for you at Herb Chambers Honda In Boston! Enjoy your new CR-V, and thank you for choosing us!

February 28, 2025

Customer service is horrible but they did a great job cleaning my car, I’m always satisfied with the way my car is detailed but there’s always an issue with the customer service. More

by AJoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Senior service advisor
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February 28, 2025

I brought my car in to see what was wrong with my car, I was charge 200$ for a diagnostic test, however code p2096 was the problem , and that problem was ignored (Bank1) instead that go to (bank2) and tel More

by Love glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the diagnostic test. We strive for accuracy and transparency in our services, so it's concerning that we may have missed addressing the main issue you were facing. I understand how frustrating this must be, and I'd like to discuss it further to see how we can make things right. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 28, 2025

Great location. Great dealer.Great staffs..I would come back to purchase more cars in the future More

by duongphan133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rushane Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Herb Chambers Honda responded

We love knowing that our team has earned your business and continued providing a level of excellence you can count on! Thank you! - Herb Chambers Honda In Boston

February 22, 2025

Sean DeSilva provide courteous, efficient service and clearly communicated with me throughout the post-accident repair process. I look forward to returning for future service needs. More

by JSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Feb 24, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with excellent service throughout your experience here at Herb Chambers Honda In Boston. We look forward to assisting you with any future needs!

February 19, 2025

Muchas gracias senora por su grande gentile's, cordiality con nosotros nos ayudo mucho .Dios le bendiga a usted y family More

by Hector carrasquillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Herb Chambers Honda responded

Gracias por sus amables palabras sobre nuestro equipo en Herb Chambers Honda In Boston. Nos alegra saber que tuvo una experiencia positiva y apreciamos su apoyo. ¡Dios le bendiga también!

February 19, 2025

Sean went above in beyond with getting my vehicle in for a recall. Gold standard of service. More

by Brian O’Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Feb 19, 2025 -

Herb Chambers Honda responded

Brian, We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Honda In Boston

February 17, 2025

Excellent customer service, friendly atmosphere and most of all, a gentleman by the name of Sean DeSilva who makes your visit a pleasant one. He makes you feel at home and makes sure that your satisfied. Gr More

by snorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 17, 2025 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that Sean provided such excellent service and made your visit to Herb Chambers Honda In Boston a pleasant one. We appreciate your support and look forward to welcoming you back in the future!

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