Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Took the car in for service and now there is severe grinding and squeaking in my rear axle that was not there previously- furthermore they took the hard key out of my key fob and lost it. I look forwa grinding and squeaking in my rear axle that was not there previously- furthermore they took the hard key out of my key fob and lost it. I look forward to hopefully updating this review to a 5 star once this is remedied More

Conner was excellent in his service and keeping me informed about the process of my car. informed about the process of my car. More

I can’t even begin to tell you how helpful salesman Joe Lusso has been during my first year of owning a Jeep. I was hesitant to lease a Jeep but after my time spent with Mr. Lusso I couldn’t wait to drive Lusso has been during my first year of owning a Jeep. I was hesitant to lease a Jeep but after my time spent with Mr. Lusso I couldn’t wait to drive a new Jeep Wrangler. During the past year Mr. Lusso would call me just to check to make sure that everything was going great with my new car . And it absolutely has been Great!! Thank you for the tremendous support and help. I will only buy or lease a car from Joe Lusso.A hard worker that actually cares about his customers!! Thank you Herb Chambers and Mr.Joe Lusso More

This location has always taken care of my vehicle service needs. The work is done quickly and the communication is great. needs. The work is done quickly and the communication is great. More

Matt the service manager was great. He took really good care of my car. Everything was fixed and all my questions were answered l. He took really good care of my car. Everything was fixed and all my questions were answered l. More

Matt was outstanding! Your phone, communications and ability to make an appointment is a -10. Just awful, had to wait on hold for over 20 minutes, that was after leaving Your phone, communications and ability to make an appointment is a -10. Just awful, had to wait on hold for over 20 minutes, that was after leaving two messages the previous week with no call back. More

I commute more than 30,000 miles a year and work with a lot of different people at service centers. Matt Chretien is the best service coordinator I’ve worked with by far. I recently had a scare with what lot of different people at service centers. Matt Chretien is the best service coordinator I’ve worked with by far. I recently had a scare with what another service center told me could have been a major and time consuming repair. I made the choice to bring it to Herb Chambers for the repair, and Matt kept an open line of communication with me the entire time. The repair ended up being minor, and Matt and the Herb Chambers team had my vehicle back to me in no time. I’ll be asking for Matt by name moving forward for all of my service needs. More

The service writer was great and the technician was great also very happy with the service also very happy with the service More

It was my first time at this dealer for a repair on a car I recently bought at a Carmax dealer. I found Herb Chambers Jeep to be very friendly and helpful and even though I didn’t purchase my vehicle fr I recently bought at a Carmax dealer. I found Herb Chambers Jeep to be very friendly and helpful and even though I didn’t purchase my vehicle from them, they made me feel like I was in good hands. Connor was very professional and helpful with coordinating the repairs needed and assisting with my warranty paperwork. I certainly will be looking to them for future maintenance and eventually a new car purchase sometime in the future. More

Connor R receives my highest recommendation…. Excellent customer service and workmanship. My car runs like butter…..can not say enough about this dealership. Excellent customer service and workmanship. My car runs like butter…..can not say enough about this dealership. More