Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

I had an excellent experience at this dealership and was very impressed with the customer service that I received. I dealt with Steve Guendner who took the pressure out of buying a car which is a very big very impressed with the customer service that I received. I dealt with Steve Guendner who took the pressure out of buying a car which is a very big purchase. I have recommended many of my friends and relatives who are in the market for a new car to definately go to this dealership. More

With so many features and options available for new cars, John Puleo explained them to me in a professional and courteous manner, making my selection much easier. He was very informative and a great help, I John Puleo explained them to me in a professional and courteous manner, making my selection much easier. He was very informative and a great help, I would definitely recommend him to my friends, Thank You. More

I had very good experience with this dealership, everybody was very friendly and nice. I did not feel any pressure from Michael or Edward Lela ( sales manager ). They where very professional and t everybody was very friendly and nice. I did not feel any pressure from Michael or Edward Lela ( sales manager ). They where very professional and treated me with respect. I will recommend this dealership to all of my friends and family. Thank You. Jana Brozova More

This was the third dealership I shopped, but it was by far the best. John was one of the best sales people I've ever dealt with. Eduart the sales manager was very professional, and the business manager jo far the best. John was one of the best sales people I've ever dealt with. Eduart the sales manager was very professional, and the business manager josh DiPietro gave me a great deal! They all made this a great time buying a new Chrysler 300. I will refer all my friends and family to them!! More

My daughter has Bought 2 Jeeps from Jim Klimas and I have also bought 2 cars from Jim Klimas as well.My current vehicle has never been back to the service department for warranty work as it has been perfec also bought 2 cars from Jim Klimas as well.My current vehicle has never been back to the service department for warranty work as it has been perfect.My previous car I had serviced on a number of ocassions always with great satisfaction.In fact,that car I gave to my son and it just crapped out at 220,000 miles.A qaulity and professional place to do business. More

For 2 different days I have been trying to get to their service dept. Today I was in an endless loop of phone being forwarded. Someone would occasionally pick it up and say please hold. Most times they service dept. Today I was in an endless loop of phone being forwarded. Someone would occasionally pick it up and say please hold. Most times they picked it up and put it immediately on hold. Once a woman answered it “pretending” to be services and then said”please hold”. This happened for nearly 45 minutes. At one point I asked to speak to the general manager – apparently, the GM, like the rest of that organization, was on the phone. What a joke Herb Chamber’s dealership is – I will never go to any Herb Chambers dealerships. How do they stay in business? More

I have to say it was one of the best auto buying experience I've had in some time. I think the fact that the dealership is a 5 star dealership is the reason behind the customer service I received. I experience I've had in some time. I think the fact that the dealership is a 5 star dealership is the reason behind the customer service I received. I would certainly go back again for my next vehicle purchase. Also want to add that the service is top notch. They were proficient in answering all my questions, and gave me the feeling that they truly cared about me as a customer - as if they were in my shoes. I usually wouldn't bring my car to a dealership for service as I'm always fearful they'll take advantage of me - but I know with Herb Chambers Dodge in Danvers they’ll do whatever they can to make me happy. Beyond a doubt their genuineness shines through. More

I've purchased 2 cars from this deal and won't go anywhere else for my next purchase. The GM of the dealer worked directly with me both times to get me the best deal. There no games, only good se anywhere else for my next purchase. The GM of the dealer worked directly with me both times to get me the best deal. There no games, only good service. I was shown a breakdown of all the costs and dealer incentives (cash back). Everything is open book. For my second car, I went back 3 times over a 9 month period to wait for the right deal. Each time I came back, the GM remembered me and treated me with respect - not as a silver tongued sales person and not upset I didn't buy the previous 2 visits, but like a neighbor welcoming me to their home. I highly recommend this dealership. Scott, Boston More

Horrible service period. Salesman was wicked slow and showed poor customer service, sales manager was stubborn with the way overpriced prices. overall this dealership was Very sneaky with the prices: th showed poor customer service, sales manager was stubborn with the way overpriced prices. overall this dealership was Very sneaky with the prices: they hide money into the sale inorder to make more money for themselves. I would not go here again please take my advice and stay away. Be care and watchout not recommended for anyone. More

Easy, laid back transaction. No gimmicks, staight forward pricing. More than fair trade-in, good selection of vehicles. Knowlegable sales staff. Willing to research any questions. No pressure tactics or busi pricing. More than fair trade-in, good selection of vehicles. Knowlegable sales staff. Willing to research any questions. No pressure tactics or business office last minute add ons. Nice to see a professional dealership. More