Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Marc went above and beyond for me and my family. He worked hard for us on our first visit to Herb Chambers Danvers in May 2010. Through no fault of his own we were not able to purchase at that time. worked hard for us on our first visit to Herb Chambers Danvers in May 2010. Through no fault of his own we were not able to purchase at that time. His friendliness and willingness to go above and beyond stayed with us. In Sept. 2010 we called Marc and he said he would be glad to help. And help he did! He worked hard to get us the car I really wanted. I did not settle. I am very pleased with our choice. A Dodge Grand Caravan Hero. He said "do you have a problem with gray" and I said "no" and he said "I have your new vehicle"! We love it. After the papers were signed he stayed late to help us get everything transferred to the new car. Even the sleeping 3 year old! He never rushed us or made us feel we were imposing. He was very patient and answered all of our questions. He did a thorough walk through of the vehicle to show us how everything works. We can't thank Marc enough. We will definitely recommend Marc Cunningham and Herb Chambers Danvers to everyone. More

I would just like to thank Mark, for his time and pacince with us during our transition of purchasing a new jeep, from the moment I walked into the dealership he was right there ready to greet me and help me with us during our transition of purchasing a new jeep, from the moment I walked into the dealership he was right there ready to greet me and help me with my search, he was very kind and helpful, and he made my expireance at the Danvers Herb Chambers a very memeable, and fun, and i will recomend him to everyone I know who is in the market for a new car. More

It was a great experience considering that I was not ready to face this decision. I had my mind set on certain options and did not want to spend more money on options that I knew I would not be using. ready to face this decision. I had my mind set on certain options and did not want to spend more money on options that I knew I would not be using. Anabel showed me many cars that included the options I requested and gave me the choice of those I didn't want. I have already reccommended her to others that are looking for a car and have found her to be friendly and supportive in this event of their lives. More

Came in for an experss oil change without an appointment and was taken in right away. I was given an approximate time and when I was told I needed an air filter in addition to the standard oil change I was and was taken in right away. I was given an approximate time and when I was told I needed an air filter in addition to the standard oil change I was given the price for the part up front and told there was no labor for it. As a service department they went the extra mile to explain things for me. More

The salesman Michael was very nice. We talked allot about cars and other things not related to cars. It was a pleasant conversation. Mike was very knowledgeable about the Dodge Charger and answered all my qu cars and other things not related to cars. It was a pleasant conversation. Mike was very knowledgeable about the Dodge Charger and answered all my questions. He is truly a great salesman. Thanks More

Working with Edison in finding a used SUV was the best experience I have ever had in making a purchase. He went above what was expected of a salesperson. He went to another location for the SUV, drove it experience I have ever had in making a purchase. He went above what was expected of a salesperson. He went to another location for the SUV, drove it to my work place so I could view the car and even dropped off my paperwork to my credit union. Plus, he gave up his day off and worked on finding me the SUV, now that is impressive! I could not believe how easy he made the transaction work. He was professional, friendly and sincere. Not only was he easy to work with but the dealership itself has a nice feeling when you walk in. Even dealing with the financing and the paperwork was a breeze. I would highly recommend the dealership. My family has all bought cars from Edison. When the time comes around again for another purchase we will be back working with him. A+++ in my book! More

We were very impressed with Edison's customer service skills. He was very friendly and knowledgable about the kind of car I was looking for, and answered all of our questions. We ended up buying a car f skills. He was very friendly and knowledgable about the kind of car I was looking for, and answered all of our questions. We ended up buying a car from him and are very content with the choice we made and the vehicle we purchased. I highly recommend him to anyone who's looking to buy a car. Thanks Edison for helping us. Sara Danvers, MA More

The outstanding customer service I received from working with Edison was the reason for rating this dealership. He went above what was expected. He worked on his day off, went to another dealership to pick with Edison was the reason for rating this dealership. He went above what was expected. He worked on his day off, went to another dealership to pick up my SUV, came to my work so I could view the vehicle and even dropped off my application to my credit union. He was friendly and professional. My family has all bought cars from him and trust working with him. He made the whole transaction a piece of cake. He has a A+ in my book! More

I drive a Sprinter van that has been converted to a mini I drive a Sprinter van that has been converted to a mini motor-home. That is important because it is my home away from home. When it fails I not on I drive a Sprinter van that has been converted to a mini motor-home. That is important because it is my home away from home. When it fails I not only lose my transportation but also a place to live. I presented myself at 7:30 am with my vehicle that had shut down unexpectedly the following day -Sunday. The service manager himself came to my van and listened to the story of the failure and asked questions to be sure he had all the facts. After typing up the work order he advised that he would try to have my van in the hands of the mechanic within the hour even though I did not have an appointment. This was done and in no time I was told the van had bad fuel injectors and would have to be ordered from Detroit. This could take 3 days or so to get them in and installed. I shared with him we were living in the van and the 3 day estimate would really create trouble for us. He made some calls and said he would have the parts overnighted, which they were. By 2:30pm the following day we were on our way headed to Canada. Not only did this dealership and especially this person, Bill Roust meet my expectation they far exceeded it. All of this work was covered by warranty, I paid nothing. More

I went to Herb Chambers for an oil change/service on my Challenger. I had enrolled in the free oil change program,so it was free. I got in right away, waited about 45 min. They washed and vacuumed my car, Challenger. I had enrolled in the free oil change program,so it was free. I got in right away, waited about 45 min. They washed and vacuumed my car, which I think is great!! I would recommend them. More