Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Have driven my new 2011 Jeep Grand Cherokee for a week now. It is the Overland package and probably the best Jeep I have ever owned. Looked at, drove, and priced this Jeep against the Audi Q5, MB ML 350, now. It is the Overland package and probably the best Jeep I have ever owned. Looked at, drove, and priced this Jeep against the Audi Q5, MB ML 350, Volvo XC 90, and the BMW X-5. In my opinion the folks at Chrysler/Jeep have done their home work across the board on this vehicle, but I digress. In working with the sales team at Herb Chambers I was impressed with their willingness to work with me on price, trade allowance on the 2011 vehicle. Jim was really good in the initial phases and then turned it over to Glenn who performed a very professional delivery and helped me expedite my time at the dealership. Josh was very good on the financial end with the various items of paperwork and he too was very helpful in processing me rapidly thru the purchase. I was on time for my son's rehearsal dinner and the wedding was a very successful affair. My wife enjoys the Jeep and will be also driving it from time to time. Today, I hooked it up to my Airstream travel trailer and pulled it for awhile to see how everything was working. Just need to augment the brakes on the Jeep with a trailer brake controller and Dennis in parts is working with that for me. THANKS to all! Randy Offord Hampstead, NH More

Working with Jorge and Anabel Otero was an absolute pleasure. Jorge made what could have been a complicated lease termination and new car purchased seemless. He was patient, understanding and informati pleasure. Jorge made what could have been a complicated lease termination and new car purchased seemless. He was patient, understanding and informative. With every step Jorge made me feel that he was looking out for our interest. I've worked in customer service for years. This was the best experience I've ever had at a dealership. The final sales aggreement was handled by Anabel Otero. She has great people skills. She also worked hard to make sure we understood the process in our purchase. What a great experience! We love our new Liberty Jeep and look forward to recommending family and friends to visiting your team at Herb Chambers. Thanks!! More

The people at this dealership are ignorant however very cocky. They think that because they belong to Herb Chambers they can be very rude to their customers. While I'm still in the market to purchase new c cocky. They think that because they belong to Herb Chambers they can be very rude to their customers. While I'm still in the market to purchase new car i'll never step a feet again at that dealership. More

I purchased a certified pre owned Jeep Commander at this dealership in Jan 2008, my experience with the sales staff went well, there were a few glitches but nothing that concerned me at the time. I used th dealership in Jan 2008, my experience with the sales staff went well, there were a few glitches but nothing that concerned me at the time. I used thier service department for my regular oil changes and other concerns, each time I went back I must say different things came up that began to concern me about the car and the service. just before the 4th of July, I had a problem with the pistons in my jeep, service was set up and I brought it in to be fixed. Already I must admit I was concerned with this kind of service being need on my "certified car" but I was glad they wer taking care of it, seeing I had taken a extended warranty. I picked up the car the next day and drove to New hampshire, long enough to know it had not been serviced correctly. On top of this the car had been returned to me dirtier than whwen I dropped it off, I was not happy. On the 3rd of July I had to bring it back and was lucky enough that Dave Wilson was the only person left working in service. My car was immediately taken in , I was brought a rental to use for the weekend, and every concern was heard by David and I was assured it would be taken care of. When I returned 3 days later, my car was immaculate, it had been serviced correctly and the car fax I had asked multiple employees for over the past 18 mos was there. Thankyou to Dave Wilson for making a bad situation good and making me think I JUST MIGHT BUY ANOTHER CAR AT HERB CHAMBERS! THANKYOU K.M.SANBORN More

Mike was extremely knowledgeable and helpful! My fiance and I purchased a 2010 Dodge Ram 1500. The price we received was more than fair and Mike was a pleasure to work with...very straightforward and hone and I purchased a 2010 Dodge Ram 1500. The price we received was more than fair and Mike was a pleasure to work with...very straightforward and honest. He made our experience of buying a truck a great one! I would recommend Mike to my friends and family and would consider returning to Herb Chambers to upgrade our second vehicle. More

THIS HAS BEEN THE BEST CAR BUYING EXPERIENCE THAT I HAVE EVER HAD! EVERY ONE AT THE DEALERSHIP WAS FRIENDLY AND WENT OUT OF THEIR WAY TO HELP ME. THERE WAS NO PRESSURE TO BUY BUT A REAL CONCERN IN WHAT I WA EVER HAD! EVERY ONE AT THE DEALERSHIP WAS FRIENDLY AND WENT OUT OF THEIR WAY TO HELP ME. THERE WAS NO PRESSURE TO BUY BUT A REAL CONCERN IN WHAT I WANTED AND WHAT I COULD AFFORD. JOSH WENT ABOVE AND BEYOND TO MAKE SURE THAT I HAD THE BEST FINANCING FOR MY VEHICLE. I WAS TREATED AS A PERSON NOT JUST A SALE. I WILL DEFINITELY COME BACK TO HERB CHAMBERS FOR FUTURE CAR PURCHASES. I LOVE MY NEW JEEP! THANKS EVERYONE! More

I don't normally do surveys, but I am happy to do this one. This is the 3rd automobile (over $130,000 total) that I have purchased new from this dealership in the last 5 years. I continue to come back b one. This is the 3rd automobile (over $130,000 total) that I have purchased new from this dealership in the last 5 years. I continue to come back because I like working with Glenn Chandler and Joe DiPietro, and I like the overall operation and service. I trust them and feel totally comfortable with them and the service staff each time I come into the dealership. These folks are pro's and I appreciate the hard work and attention they provide to my needs whenever I come by. Keep it up and my 4th car purchase from your delership may come your way soon ! -Mike Hoey More

My wife and I own a small Trucking/Courier business and we were in the market for a new Grand Caravan Cargo Van. We actually had gone to Lawless Chrysler Jeep Dodge(I DO NOT RECOMMEND!!!) first because th we were in the market for a new Grand Caravan Cargo Van. We actually had gone to Lawless Chrysler Jeep Dodge(I DO NOT RECOMMEND!!!) first because they had one on the internet at a great price. Well, long story short but they really tried to screw us on our trade. Thats when we went to Herb Chambers Dodge and met Mark Cunningham and Josh DiPietro and bought the van we needed. Great price, very fair trade value, relaxed and friendly atmosphere. I worked in the Auto business for over 18 years and came away impressed with both Mark and Josh's professionalism. I highly recommend and will return again. More

Bill Roust is the service manager and he was very friendly and personable. He explained what services I needed and why. He took the time to show me what the issue was. I am impressed enough by his friendly and personable. He explained what services I needed and why. He took the time to show me what the issue was. I am impressed enough by his service that I would go back to him and recommend him to others. More

Mark was a pleasure to deal with. I came in not really sure of the the type of car i wanted, used or new, etc. He worked with me to fit my needs and my budget. I am glad I chose to visit this dealersh sure of the the type of car i wanted, used or new, etc. He worked with me to fit my needs and my budget. I am glad I chose to visit this dealership and was lucky enough to have worked with Mark on my purchase. Thank you, More