Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Best car-buying experience! I hadn’t bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene I hadn’t bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene and, admittedly guarded, I said, “I’m looking to buy a car.” She laughed and told me I was in the right place. I had done some research and knew exactly what I was looking for so we took a walk out to the lot and hopped in for a test drive. As we went along, Darlene explained a bunch of the mechanical and electronic features and even went so far as to demo the voice control. I was feeling good after the test drive, but expected that to quickly fade as I knew what was coming next - the negotiation. In retrospect, I can’t believe I was worried. Darlene and her associate Bill talked me through everything. I had mentioned seeing a comparably equipped vehicle at a competing dealership priced a bit lower so Bill pulled it up on the computer, confirmed what I had said and went to see what he could do. We went back and forth a little longer, but in the end, I think we reached a price that we were both happy with. Financing was a breeze too. I had gotten pre-approved through my bank at, what I thought was an excellent rate. Joey, the finance director, was able to find me financing at 3/4 of a percent lower - every little bit helps! Throughout the whole transaction, there were no high-pressure tactics. Everything was a calm discussion and at no point did I feel like the dealership was taking advantage. It’s only been a few days, but I have already recommended Herb Chambers Chrysler, Jeep, Dodge, RAM of Danvers to several friends. I couldn’t be happier with my new car, or the experience of buying it. Thanks guys! More

Same dealership since 2000- 5 cars later! Only dealership we will ever use!!! Ask for Edison... He'll take great care of you!!! This is a place everyone knows your name and takes good care of Only dealership we will ever use!!! Ask for Edison... He'll take great care of you!!! This is a place everyone knows your name and takes good care of you! More

Fantastic team work Very impressive young man! Personable,organized,quick,efficient and knowledgable. He makes purchasing a vehicle a pleasurable experience. It's nice to Very impressive young man! Personable,organized,quick,efficient and knowledgable. He makes purchasing a vehicle a pleasurable experience. It's nice to see a team player with a lot of potential. "I wish you the best of luck," Thank you! Jean More

Excellent service Kenneth Fiandaca When I went to Herb Chambers on November 25, 2014 Ken came right over to us and was outstanding with showing us what we had available. He was very co When I went to Herb Chambers on November 25, 2014 Ken came right over to us and was outstanding with showing us what we had available. He was very courteous and expedited all the information I needed from the bank as well as getting back to us on what I would get for trade in for 2 vehicles. If they had the color that I wanted he would have made the sale. He set us an appointment with Will Hunt to take care of me at the Sharon dealership because there were a couple of cars there that I was interested in. I would definitely recommend Ken to potential buyers. More

Great Service Kenneth Fiandaca was great to work with. He was patient and attentive to all my questions and concerns. I never felt pressured or under-served. Thanks Kenneth Fiandaca was great to work with. He was patient and attentive to all my questions and concerns. I never felt pressured or under-served. Thanks Kenneth! Regards John P. More

excellent service Derek Rojas I recently had to purchase new tires for my jeep. I had the pleasure of dealing with derek the service manager who was very friendly and very helpful. I recently had to purchase new tires for my jeep. I had the pleasure of dealing with derek the service manager who was very friendly and very helpful. My tires had to be ordered they arrived the next day Derek was able to get my jeep in and tires on that day. unfortunately a week later I got screw in my new tire at that time Derek got me back in immediately and the new tire ordered and installed. with all the inconvenience of the flat tire and going back and forth to the dealer Derek made the experience very fast and easy for me. Excellent service and very good people in this service department. More

Excellent experience It was my first time purchasing a car alone and my first time at herb chambers. Lewis had excellent customer service and did not make me feel nervous It was my first time purchasing a car alone and my first time at herb chambers. Lewis had excellent customer service and did not make me feel nervous or pressured into anything. I am so happy and will most definitely purchase my next car from here as well. More

Vito Scavo at Herb Chambers in Danvers Just bought my 2014 Jeep Cherokee at Herb Chambers in Danvers, MA and want to mention the great service and atmosphere presented by the dealership. V Just bought my 2014 Jeep Cherokee at Herb Chambers in Danvers, MA and want to mention the great service and atmosphere presented by the dealership. Vito Scavo really took the time to locate the vehicle and was more than helpful to make sure I left with vehicle that I wanted. Vito's excellent service, professionalism, personality, and commitment would make me go back to buy another vehicle at Herb Chambers again! More

Best car buying experience to date! John and Joey took excellent care of us. We both agreed that this was the best car buying experience we have ever had. I highly recommend this dealers John and Joey took excellent care of us. We both agreed that this was the best car buying experience we have ever had. I highly recommend this dealership to anyone who looking to purchase/lease a Chrysler, Dodge, or Jeep. Tell them we sent you. More

Excellent vehicles, great service Went to purchase a Jeep Grand Cherokee Overland. Sales person was Lewis Silvano. Very attentive to needs and not pushy. Real down to earth. Also, whil Went to purchase a Jeep Grand Cherokee Overland. Sales person was Lewis Silvano. Very attentive to needs and not pushy. Real down to earth. Also, while the title was being created someone from a different department spelled a name wrong in the computer system. Lewis took time out of his day to drive over a half hour to our work to personally get a signature on the new title, despite the error having nothing to do with him. Would highly recommend. More